Manuals / Brother / Computer Equipment / Fax Machine

Brother FAX 255 Document Jam, Machine Error, Press Stop Key, No Response/Busy, Not Registered

Models: FAX 255

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70	C H A P T E R T H I R T E E N

DOCUMENT JAM

The documents were not inserted or fed properly, or were too long or too short.

1Open the cover.

2Pull the documents toward the front of the fax machine, in the same direction they were feeding.

3Close the cover.

Front cover

MACHINE ERROR XX

and

PRESS STOP KEY

Contact Brother Customer Service at;

USA:	1-800-284-4329 (voice)
From within the Canada:	1-800-853-6660 (voice)
From within the Montreal:	1-514-685-6464 (voice)

NO RESPONSE/BUSY

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

NOT REGISTERED

You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See page 43 and 45 for information about storing One Touch and Speed Dial numbers.

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Image 84

Brother FAX 255 owner manual Document Jam, Machine Error, Press Stop Key, No Response/Busy, Not Registered

Contents

OWNER’S MANUAL FAX 255 FAXPlease complete the following information for future reference Model Number FAX 255, FAX 275 Circle your model number Serial NumberDate of Purchase Place of Purchase If You Need to Call Customer ServiceFor Customer Service BrotherNumbersFax-Back System Brother on the World Wide WebOrdering Accessories and Supplies From within CanadaDescription Notice - Disclaimer of Warranties For USA and Canada BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY Exchange ServiceFor USA Only What to do if you think your Product is defectiveLimitations BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY For Canada OnlyYear 2000 Compliant viii Table of Contents 1Introduction4Initial Setup 7Setup Auto Dial Numbers Troubleshooting SpecificationsInformation Federal Communications Commission Compliance NoticeUsingThis Manual Finding Information1Introduction Test Sheet Procedures for USA only About Fax MachinesFax Tones and Handshake I N T R O D U C T I O N Control Panel Overview FAX 255 and FAXMakes a copy 2Set Up and Connections Packing List Assembly Choosing a LocationLoad the recording paper 5 Pull down the blue lever and close the cover Connect the handset About Brother PaperConnect the power cord Connect the telephone lineAttach the document support Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall OutletsInstalling fax machine, External Two-Line TAD, and Two-Line Telephone Triplex AdapterMulti-Line Connections PBX See Easy Receive pCustom Features on Your Phone Line Connecting an External Telephone Answering Device TADSequence Connections Connecting an External Telephone Outgoing Message OGMUser-Friendly Programming Function Mode3On-Screen Programming Alternating Displays FAX NO. & START COPY PRESS COPYFunction Selection Table 1. INITIAL SETUP2. SETUP RECEIVE 1. RING DELAY3. SETUP SEND FunctionDescription Page0. TEL SERVICE 4. USER SETTINGSringing service to register the ring FunctionC H A P T E R T H R E E 4Initial Setup Setting Dialing Mode Tone/PulseSetting Date and Time Getting StartedSetting Station ID ENTER DAYXXENTER TIMEXXXX NAMESpecial Characters and Symbols Entering TextInserting Spaces Making CorrectionsSetting Up Your Area Code For USA Only AREA CODE000AREA CODE908 Setting Beeper Volume Setting the Handset VolumeIt is important that you do not choose PERMANENT unless all users Setting the Speaker Volume Setting the Ring VolumeMemory Storage Setting Volume Amplify5Setup29 Receive Basic Receiving OperationsSelect Answer Mode Setting Ring Delay FAX ONLY FAX/TEL TADANSWER MACH MANUALSetting F/T Ring Time Easy ReceiveRING TIME20 SEC Advanced Receiving Operations Operation from Extension TelephoneREMOTE ACT.ON? FAX RECEIVE*51TEL ANSWER#51 For FAX/TEL Mode OnlyPolling Setting Up Polling ReceivePOLLING RXOFF? SELECT - - & SET ENTER FAX NO PRESS START KEYBeforeYou Begin Resolution ADF Automatic Document FeederContrast ACCEPTED OTHER SETTINGS? 1.YES 2.NOManual Transmission Automatic TransmissionManual and Automatic Fax Redial See One-Touch Dialing pDelayed FAX Advanced Sending OperationsOverseas Mode ACCEPTED OTHER SETTINGS? 1.YES 2.NONext-Fax Reservation For FAX 275 Only PRESS START KEY ENTER FAX NONEXT-FAX RESERVD Multiple Resolution Transmission Setting Up Polling TransmitACCEPTED OTHER SETTINGS? 1.YES 2.NO ACCEPTED OTHER SETTINGS? 1.YES 2.NOCanceling a Scheduled Job Interrupting Delayed Fax and Polling Transmit Jobs4.CANCEL JOB INSERT DOCUMENTC H A P T E R S I Storing Numbers for Easy Dialing Storing One Touch Dial Numbers7Setup Auto Dial Numbers Access Codes and Credit Card Numbers NAMECHAIN-9 1 201 555 FAX or FAX/TEL or TEL-987Storing Speed Dial Numbers a number usually an access code for chain dialingSPEED-DIAL? # #05 ENTER & SETChanging One Touch and Speed Dial Numbers 1. CHANGE- OR- 2. EXIT8Telephone 47 Operation Dialing OptionsManual Dialing One Touch Dialing Speed DialingHold NumbersPause Tone/PulseSearching Telephone Index C H A P T E R E I G H T Custom Features Distinctive Ring9Telephone Service DISTINCTIVEOFF? DISTINCTIVESET? Registering the Distinctive Ring Patternto select the DISTINCTIVESET? Ring PatternCaller ID CALLER ID LOGPRINTING Caller ID LogCALLER ID LOG PRESS START KEY SELECT - - & SET 01MARY HENDERSON 02TOM HENDERSON 03ABC COMPANY03ABC COMPANY 0302/01 DIALPRESS START Viewing the Caller ID LogCALLER ID LOG PRESS START KEY SELECT - - & SET 01MARY HENDERSON 019082438436 0102/01 DIALPRESS STARTReturning a Call from the Log CALLER ID LOG PRESS START KEY SELECT - - & SET 03ABC COMPANY 039087772837 0302/01 DIALPRESS STARTNAME ENTER & SET Registering a Caller ID NumberCopy Functions To cancel, press Stop1 Place document face down in the feeder 2 Press Copy Do NOT pull on the paper while copying is in progressC H A P T E R T E N FAX Settings SETTINGSXMIT REPORTUsing the Trans. Verify Key To Print a ReportTransmission Verification Xmit Report StandardTelephone and FCC Notices This equipment is hearing aid and volume control compatibleFrom within Canada Federal Communications Commission Compliance Notice For USA Only Industry Canada Compliance Statement For Canada OnlyImportant Safety Instructions A When the power cord is damaged or frayed From within Canadavoice From within MontrealCompilation and Publication Notice TrademarksTroubleshooting 13Troubleshooting 67 and MaintenanceFax-Back System Brother on the World Wide WebError Messages CLEAN UP SCANNERCOMM.ERROR XX CONNECTION FAILCOVER OPEN CUTTER JAMDISCONNECTED MACHINE ERROR DOCUMENT JAMPRESS STOP KEY NO RESPONSE/BUSYRecording Paper Jam PRINTER FAULTSCANNER ERROR PAPER ROLL EMPTYIf You Are Having Difficulty with Your Fax Machine Vertical Black Lines When ReceivingFax Machine Does Not Answer When Called Printing or Receiving FaxesVertical Black Lines When Sending Sending FaxesHandling Incoming Calls See For FAX/TEL Mode Only pFor Customer Service Custom Features on a Single LineFrom within Canada From within Montreal14Specifications ResolutionType CompatibilityPublic switched telephone network Power sourcePower consumption DimensionsGlossary Pulse Rotary A form of dialing on a telephone line Index Page Visit us on the World Wide Web Brother International Corporation 100 Somerset Corporate BoulevardP.O. Box Bridgewater, NJ 08807-0911 USA 1 rue Hôtel de Ville Dollard-des-Ormeaux, QC, CANADA H9B 3H6