For Customer Service | Brother FAX 255 specs

74	C H A P T E R T H I R T E E N

See

Easy Receive

p. 31

Transferring a Call to the Fax Machine

If you have answered the fax machine handset, press Start , and hang up immediately.

If you answered at an extension phone, press your three-digit Fax Receive Code (the factory setting is 51). When your fax machine answers, hang up.

Fax Machine “Hears” Voice as CNG Tone

If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF.

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.

Custom Features on a Single Line

If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem with sending or receiving fax data and telephone calls.

For Customer Service

USA:	1-800-284-4329	(voice)
	1-908-575-8790 (fax)
From within Canada:	1-800-853-6660	(voice)
	1-514-685-4898	(fax)
From within Montreal:	1-514-685-6464	(voice)

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Brother FAX 255 owner manual For Customer Service, Fax Machine Hears Voice as CNG Tone

Contents

FAX 255 FAX If You Need to Call Customer Service For Customer Service Fax-Back SystemBrother on the World Wide Web Brother Bulletin Board Ordering Accessories and Supplies Description Iii For USA and Canada For USA Only Limitations For Canada Only Vii Viii Table of Contents 4Initial Setup 7Setup Auto Dial Numbers Xii UsingThis Manual Finding Information About Fax Machines Test Sheet Procedures for USA onlyFax Tones and Handshake T R O D U C T I O N Control Panel Overview FAX 255 and FAX 2Set Up and Connections Packing List Make sure you have the following items Choosing a Location AssemblyLoad the recording paper Limited to Inches 70 mm Connect the handset About Brother Paper Connect the telephone line Connect the power cordAttach the document support Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall Outlets Triplex Adapter Multi-Line Connections PBX Connecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Connecting an External Telephone Outgoing Message OGM Function Mode User-Friendly Programming Alternating Displays FAX NO. & Start Copy Press Copy Function Selection Table Function Description Setup Send TEL Service A P T E R T H R E E Setting Date and Time Setting Dialing Mode Tone/PulseGetting Started Setting Station ID Enter DayxxEnter Timexxxx FAX Entering Text If you want to enter a blank space, press twice Area CODE000 Setting Up Your Area Code For USA OnlyArea CODE908 Setting Beeper Volume Setting the Handset Volume Setting the Speaker Volume Setting the Ring VolumeMemory Storage VOL AMPLIFYOFF? Select Answer Mode Basic Receiving Operations Setting Ring Delay FAX only FAX/TEL Tadanswer Mach Manual Easy Receive Setting F/T Ring TimeRing TIME20 SEC Advanced Receiving Operations Operation from Extension Telephone For FAX/TEL Mode Only Remote ACT.ON?FAX RECEIVE*51 TEL ANSWER#51 Setting Up Polling Receive PollingPolling RXOFF? Enter FAX no Press Start KEY BeforeYou Begin Resolution Accepted Other SETTINGS? 1.YES 2.NOADF Automatic Document Feeder Contrast Automatic Transmission Manual TransmissionManual and Automatic Fax Redial Overseas Mode Delayed FAXOverseas Mode Accepted Other SETTINGS? Press Start KEY Enter FAX no Next-Fax Reservation For FAX 275 OnlyNEXT-FAX Reservd Setting Up Polling Transmit Multiple Resolution TransmissionPolled TXOFF? Cancel JOB Canceling a Scheduled JobInsert Document A P T E R S I Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Access Codes and Credit Card Numbers CHAIN-9 1 201 555 Storing Speed Dial Numbers SPEED-DIAL? #Enter & SET Name Enter & SET Changing One Touch and Speed Dial Numbers CHANGE- OR- 2. Exit Dialing Options Manual Dialing Speed Dialing One Touch DialingHold Tone/Pulse PauseSearching Telephone Index A P T E R E I G H T Custom Features Distinctive Ring DISTINCTIVEOFF? DISTINCTIVESET? Registering the Distinctive Ring Pattern Caller ID Caller ID LOGPrinting Caller ID Log Caller ID LOG Press Start KEY 01MARY Henderson 02TOM Henderson 03ABC CompanyDialpress Start Viewing the Caller ID Log 01MARY Henderson Returning a Call from the Log Registering a Caller ID Number Chain Copy Functions A P T E R T E N FAX Settings User SettingsXmit Report ALL Dial To Print a Report Using the Trans. Verify KeyTransmission Verification Xmit Report StandardTelephone and FCC Notices USA Industry Canada Compliance Statement For Canada Only Important Safety Instructions Do not use this product near water From within Montreal Compilation and Publication Notice Trademarks Troubleshooting Error Messages Clean UP ScannerCOMM.ERROR XX Connection Fail Cutter JAM Cover OpenDisconnected Machine Error Press Stop KEY Document JAMNo RESPONSE/BUSY Not Registered Printer Fault Scanner ErrorRecording Paper Jam Paper Roll Empty Printing or Receiving Faxes If You Are Having Difficulty with Your Fax MachinePhone Line or Connections Sending Faxes Handling Incoming Calls For Customer Service Fax Machine Hears Voice as CNG Tone 14Specifications Power consumption Glossary O S S a R Y Index Remote Codes Changing Visit us on the World Wide Web