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Brother FAX 255 owner manual For Customer Service, From within Canada, From within Montreal

Models: FAX 255

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Transferring a Call to the Fax Machine

74	C H A P T E R T H I R T E E N

See

Easy Receive

p. 31

Transferring a Call to the Fax Machine

If you have answered the fax machine handset, press Start , and hang up immediately.

If you answered at an extension phone, press your three-digit Fax Receive Code (the factory setting is 51). When your fax machine answers, hang up.

Fax Machine “Hears” Voice as CNG Tone

If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF.

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.

Custom Features on a Single Line

If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem with sending or receiving fax data and telephone calls.

For Customer Service

USA:	1-800-284-4329	(voice)
	1-908-575-8790 (fax)
From within Canada:	1-800-853-6660	(voice)
	1-514-685-4898	(fax)
From within Montreal:	1-514-685-6464	(voice)

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Brother FAX 255 For Customer Service, From within Canada, From within Montreal, Transferring a Call to the Fax Machine

Contents

OWNER’S MANUAL FAX 255 FAXPlease complete the following information for future reference Model Number FAX 255, FAX 275 Circle your model number Serial NumberDate of Purchase Place of Purchase If You Need to Call Customer ServiceFor Customer Service BrotherNumbersFax-Back System Brother on the World Wide WebFrom within Canada Ordering Accessories and SuppliesDescription Notice - Disclaimer of Warranties For USA and Canada BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY Exchange ServiceFor USA Only What to do if you think your Product is defectiveLimitations BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY For Canada OnlyYear 2000 Compliant viii Table of Contents 1Introduction4Initial Setup 7Setup Auto Dial Numbers Troubleshooting SpecificationsInformation Federal Communications Commission Compliance NoticeFinding Information UsingThis Manual1Introduction About Fax Machines Test Sheet Procedures for USA onlyFax Tones and Handshake I N T R O D U C T I O N FAX 255 and FAX Control Panel OverviewMakes a copy 2Set Up and Connections Packing List Choosing a Location AssemblyLoad the recording paper 5 Pull down the blue lever and close the cover Connect the handset About Brother PaperConnect the telephone line Connect the power cordAttach the document support Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall OutletsInstalling fax machine, External Two-Line TAD, and Two-Line Telephone Triplex AdapterMulti-Line Connections PBX See Easy Receive pConnecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Connecting an External Telephone Outgoing Message OGMFunction Mode User-Friendly Programming3On-Screen Programming Alternating Displays FAX NO. & START COPY PRESS COPYFunction Selection Table 1. INITIAL SETUP2. SETUP RECEIVE 1. RING DELAY3. SETUP SEND FunctionDescription Page0. TEL SERVICE 4. USER SETTINGSringing service to register the ring FunctionC H A P T E R T H R E E 4Initial Setup Setting Dialing Mode Tone/PulseSetting Date and Time Getting StartedSetting Station ID ENTER DAYXXENTER TIMEXXXX NAMESpecial Characters and Symbols Entering TextInserting Spaces Making CorrectionsAREA CODE000 Setting Up Your Area Code For USA OnlyAREA CODE908 Setting the Handset Volume Setting Beeper VolumeIt is important that you do not choose PERMANENT unless all users Setting the Speaker Volume Setting the Ring VolumeMemory Storage Setting Volume AmplifyBasic Receiving Operations 5Setup29 ReceiveSelect Answer Mode Setting Ring Delay FAX ONLY FAX/TEL TADANSWER MACH MANUALEasy Receive Setting F/T Ring TimeRING TIME20 SEC Advanced Receiving Operations Operation from Extension TelephoneREMOTE ACT.ON? FAX RECEIVE*51TEL ANSWER#51 For FAX/TEL Mode OnlyPolling Setting Up Polling ReceivePOLLING RXOFF? SELECT - - & SET ENTER FAX NO PRESS START KEYBeforeYou Begin Resolution ADF Automatic Document FeederContrast ACCEPTED OTHER SETTINGS? 1.YES 2.NOManual Transmission Automatic TransmissionManual and Automatic Fax Redial See One-Touch Dialing pDelayed FAX Advanced Sending OperationsOverseas Mode ACCEPTED OTHER SETTINGS? 1.YES 2.NOPRESS START KEY ENTER FAX NO Next-Fax Reservation For FAX 275 OnlyNEXT-FAX RESERVD Multiple Resolution Transmission Setting Up Polling TransmitACCEPTED OTHER SETTINGS? 1.YES 2.NO ACCEPTED OTHER SETTINGS? 1.YES 2.NOCanceling a Scheduled Job Interrupting Delayed Fax and Polling Transmit Jobs4.CANCEL JOB INSERT DOCUMENTC H A P T E R S I Storing One Touch Dial Numbers Storing Numbers for Easy Dialing7Setup Auto Dial Numbers Access Codes and Credit Card Numbers NAMECHAIN-9 1 201 555 FAX or FAX/TEL or TEL-987Storing Speed Dial Numbers a number usually an access code for chain dialingSPEED-DIAL? # #05 ENTER & SETChanging One Touch and Speed Dial Numbers 1. CHANGE- OR- 2. EXITDialing Options 8Telephone 47 OperationManual Dialing One Touch Dialing Speed DialingHold NumbersTone/Pulse PauseSearching Telephone Index C H A P T E R E I G H T Distinctive Ring Custom Features9Telephone Service DISTINCTIVEOFF? DISTINCTIVESET? Registering the Distinctive Ring Patternto select the DISTINCTIVESET? Ring PatternCaller ID CALLER ID LOGPRINTING Caller ID LogCALLER ID LOG PRESS START KEY SELECT - - & SET 01MARY HENDERSON 02TOM HENDERSON 03ABC COMPANY03ABC COMPANY 0302/01 DIALPRESS START Viewing the Caller ID Log01MARY HENDERSON 019082438436 0102/01 DIALPRESS START CALLER ID LOG PRESS START KEY SELECT - - & SETReturning a Call from the Log CALLER ID LOG PRESS START KEY SELECT - - & SET 03ABC COMPANY 039087772837 0302/01 DIALPRESS STARTNAME ENTER & SET Registering a Caller ID NumberCopy Functions To cancel, press Stop1 Place document face down in the feeder 2 Press Copy Do NOT pull on the paper while copying is in progressC H A P T E R T E N FAX Settings SETTINGSXMIT REPORTTo Print a Report Using the Trans. Verify KeyTransmission Verification Xmit Report StandardTelephone and FCC Notices This equipment is hearing aid and volume control compatibleFrom within Canada Federal Communications Commission Compliance Notice For USA Only Industry Canada Compliance Statement For Canada OnlyImportant Safety Instructions A When the power cord is damaged or frayed From within Canadavoice From within MontrealCompilation and Publication Notice TrademarksTroubleshooting 13Troubleshooting 67 and MaintenanceFax-Back System Brother on the World Wide WebError Messages CLEAN UP SCANNERCOMM.ERROR XX CONNECTION FAILCUTTER JAM COVER OPENDISCONNECTED MACHINE ERROR DOCUMENT JAMPRESS STOP KEY NO RESPONSE/BUSYRecording Paper Jam PRINTER FAULTSCANNER ERROR PAPER ROLL EMPTYIf You Are Having Difficulty with Your Fax Machine Vertical Black Lines When ReceivingFax Machine Does Not Answer When Called Printing or Receiving FaxesVertical Black Lines When Sending Sending FaxesHandling Incoming Calls See For FAX/TEL Mode Only pFor Customer Service Custom Features on a Single LineFrom within Canada From within Montreal14Specifications ResolutionType CompatibilityPublic switched telephone network Power sourcePower consumption DimensionsGlossary Pulse Rotary A form of dialing on a telephone line Index Page Visit us on the World Wide Web Brother International Corporation 100 Somerset Corporate BoulevardP.O. Box Bridgewater, NJ 08807-0911 USA 1 rue Hôtel de Ville Dollard-des-Ormeaux, QC, CANADA H9B 3H6