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Brother FAX 255 Information, Federal Communications Commission Compliance Notice, Troubleshooting

Models: FAX 255

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xii	T A B L E O F C O N T E N T S

Important
Information	Standard Telephone and FCC Notices	61
12	These notices are in effect on models sold and used in the United States only	64
	Federal Communications Commission Compliance Notice
	(For USA Only)	63
	Industry Canada Compliance Statement (For Canada Only)	63
	Important Safety Instructions	64
	Compilation and Publication Notice	66
	Trademarks	66
Troubleshooting
and MaintenanceTroubleshooting		67
13	Fax-Back System	67
	Brother on the World Wide Web	67
	Brother Bulletin Board	67
	Error Messages	68
	Recording Paper Jam	71
	If You Are Having Difficulty with Your Fax Machine	72
	Printing or Receiving Faxes	72
	Condensed Print and Horizontal Streaks;
	Top and Bottom of Sentences Cut Off	72
	Enabling/Disabling Anti-Curl Check Sheet (ACS)	72
	Vertical Black Lines When Receiving	72
	Phone Line or Connections	72
	Fax Machine Does Not Answer When Called	72
	No Dial Tone on the Handset	73
	Sending Faxes	73
	Poor Transmitting Quality	73
	Dialing Does Not Work	73
	Vertical Black Lines When Sending	73
	Handling Incoming Calls	73
	Double Ring in FAX/TEL Mode	73
	Transferring a Call to the Fax Machine	74
	Fax Machine “Hears” Voice as CNG Tone	74
	Transmission Verification Report Prints “Result: NG”	74
	Custom Features on a Single Line	74
	For Customer Service	74
Specifications
14	Specifications	75
	Glossary	77

Index

79

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Brother FAX 255 Information, Federal Communications Commission Compliance Notice, Troubleshooting, Specifications

Contents

OWNER’S MANUAL FAX 255 FAXDate of Purchase Place of Purchase Please complete the following information for future referenceModel Number FAX 255, FAX 275 Circle your model number Serial Number If You Need to Call Customer ServiceFax-Back System For Customer ServiceBrotherNumbers Brother on the World Wide WebDescription Ordering Accessories and SuppliesFrom within Canada Notice - Disclaimer of Warranties For USA and Canada For USA Only BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTYExchange Service What to do if you think your Product is defectiveLimitations BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY For Canada OnlyYear 2000 Compliant viii Table of Contents 1Introduction4Initial Setup 7Setup Auto Dial Numbers Information TroubleshootingSpecifications Federal Communications Commission Compliance Notice1Introduction UsingThis ManualFinding Information Fax Tones and Handshake Test Sheet Procedures for USA onlyAbout Fax Machines I N T R O D U C T I O N Makes a copy Control Panel OverviewFAX 255 and FAX 2Set Up and Connections Packing List Load the recording paper AssemblyChoosing a Location 5 Pull down the blue lever and close the cover Connect the handset About Brother PaperAttach the document support Connect the power cordConnect the telephone line Two-Line Phone System Special Line ConsiderationsRoll Over Phone Lines Converting Telephone Wall OutletsInstalling fax machine, External Two-Line TAD, and Two-Line Telephone Triplex AdapterMulti-Line Connections PBX See Easy Receive pSequence Custom Features on Your Phone LineConnecting an External Telephone Answering Device TAD Connections Connecting an External Telephone Outgoing Message OGM3On-Screen Programming User-Friendly ProgrammingFunction Mode Alternating Displays FAX NO. & START COPY PRESS COPY2. SETUP RECEIVE Function Selection Table1. INITIAL SETUP 1. RING DELAYDescription 3. SETUP SENDFunction Pageringing service to register the ring 0. TEL SERVICE4. USER SETTINGS FunctionC H A P T E R T H R E E Setting Date and Time 4Initial SetupSetting Dialing Mode Tone/Pulse Getting StartedENTER TIMEXXXX Setting Station IDENTER DAYXX NAMEInserting Spaces Special Characters and SymbolsEntering Text Making CorrectionsAREA CODE908 Setting Up Your Area Code For USA OnlyAREA CODE000 It is important that you do not choose PERMANENT unless all users Setting Beeper VolumeSetting the Handset Volume Memory Storage Setting the Speaker VolumeSetting the Ring Volume Setting Volume AmplifySelect Answer Mode 5Setup29 ReceiveBasic Receiving Operations Setting Ring Delay FAX ONLY FAX/TEL TADANSWER MACH MANUALRING TIME20 SEC Setting F/T Ring TimeEasy Receive Advanced Receiving Operations Operation from Extension TelephoneTEL ANSWER#51 REMOTE ACT.ON?FAX RECEIVE*51 For FAX/TEL Mode OnlyPOLLING RXOFF? SELECT - - & SET PollingSetting Up Polling Receive ENTER FAX NO PRESS START KEYBeforeYou Begin Contrast ResolutionADF Automatic Document Feeder ACCEPTED OTHER SETTINGS? 1.YES 2.NOManual and Automatic Fax Redial Manual TransmissionAutomatic Transmission See One-Touch Dialing pOverseas Mode Delayed FAXAdvanced Sending Operations ACCEPTED OTHER SETTINGS? 1.YES 2.NONEXT-FAX RESERVD Next-Fax Reservation For FAX 275 OnlyPRESS START KEY ENTER FAX NO ACCEPTED OTHER SETTINGS? 1.YES 2.NO Multiple Resolution TransmissionSetting Up Polling Transmit ACCEPTED OTHER SETTINGS? 1.YES 2.NO4.CANCEL JOB Canceling a Scheduled JobInterrupting Delayed Fax and Polling Transmit Jobs INSERT DOCUMENTC H A P T E R S I 7Setup Auto Dial Numbers Storing Numbers for Easy DialingStoring One Touch Dial Numbers CHAIN-9 1 201 555 Access Codes and Credit Card NumbersNAME FAX or FAX/TEL or TEL-987SPEED-DIAL? # Storing Speed Dial Numbersa number usually an access code for chain dialing #05 ENTER & SETChanging One Touch and Speed Dial Numbers 1. CHANGE- OR- 2. EXITManual Dialing 8Telephone 47 OperationDialing Options Hold One Touch DialingSpeed Dialing NumbersSearching Telephone Index PauseTone/Pulse C H A P T E R E I G H T 9Telephone Service Custom FeaturesDistinctive Ring to select the DISTINCTIVESET? DISTINCTIVEOFF? DISTINCTIVESET?Registering the Distinctive Ring Pattern Ring PatternPRINTING Caller IDCALLER ID LOG Caller ID Log03ABC COMPANY 0302/01 DIALPRESS START CALLER ID LOG PRESS START KEY SELECT - - & SET01MARY HENDERSON 02TOM HENDERSON 03ABC COMPANY Viewing the Caller ID LogReturning a Call from the Log CALLER ID LOG PRESS START KEY SELECT - - & SET01MARY HENDERSON 019082438436 0102/01 DIALPRESS START NAME ENTER & SET CALLER ID LOG PRESS START KEY SELECT - - & SET03ABC COMPANY 039087772837 0302/01 DIALPRESS START Registering a Caller ID Number1 Place document face down in the feeder 2 Press Copy Copy FunctionsTo cancel, press Stop Do NOT pull on the paper while copying is in progressC H A P T E R T E N XMIT FAX SettingsSETTINGS REPORTTransmission Verification Xmit Report Using the Trans. Verify KeyTo Print a Report StandardTelephone and FCC Notices This equipment is hearing aid and volume control compatibleFrom within Canada Federal Communications Commission Compliance Notice For USA Only Industry Canada Compliance Statement For Canada OnlyImportant Safety Instructions voice A When the power cord is damaged or frayedFrom within Canada From within MontrealCompilation and Publication Notice TrademarksFax-Back System Troubleshooting13Troubleshooting 67 and Maintenance Brother on the World Wide WebCOMM.ERROR XX Error MessagesCLEAN UP SCANNER CONNECTION FAILDISCONNECTED COVER OPENCUTTER JAM PRESS STOP KEY MACHINE ERRORDOCUMENT JAM NO RESPONSE/BUSYSCANNER ERROR Recording Paper JamPRINTER FAULT PAPER ROLL EMPTYFax Machine Does Not Answer When Called If You Are Having Difficulty with Your Fax MachineVertical Black Lines When Receiving Printing or Receiving FaxesHandling Incoming Calls Vertical Black Lines When SendingSending Faxes See For FAX/TEL Mode Only pFrom within Canada For Customer ServiceCustom Features on a Single Line From within MontrealType 14SpecificationsResolution CompatibilityPower consumption Public switched telephone networkPower source DimensionsGlossary Pulse Rotary A form of dialing on a telephone line Index Page P.O. Box Bridgewater, NJ 08807-0911 USA Visit us on the World Wide WebBrother International Corporation 100 Somerset Corporate Boulevard 1 rue Hôtel de Ville Dollard-des-Ormeaux, QC, CANADA H9B 3H6