Manuals / Brother / Computer Equipment / Fax Machine

Brother FAX 255 owner manual Error Messages, Clean Up Scanner, Comm.Error Xx, Connection Fail

Models: FAX 255

1 95

Page 82

68	C H A P T E R T H I R T E E N

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother Fax-Back System at

USA:1-800-521-2846

From within Canada: 1-800-681-9838

CLEAN UP SCANNER

The scanner is dirty; clean the white bar and the glass under the bar with isopropyl alcohol.

You should routinely clean the scanner to avoid this error.

Front cover

COMM.ERROR XX XX

A poor quality phone line resulted in a communications error. Try the call again.

CONNECTION FAIL

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

Page 82

Image 82

Brother FAX 255 Error Messages, Clean Up Scanner, Comm.Error Xx, Connection Fail, USA1-800-521-2846, From within Canada

Contents

OWNER’S MANUAL FAX 255 FAXDate of Purchase Place of Purchase Please complete the following information for future referenceModel Number FAX 255, FAX 275 Circle your model number Serial Number If You Need to Call Customer ServiceFax-Back System For Customer ServiceBrotherNumbers Brother on the World Wide WebFrom within Canada Ordering Accessories and SuppliesDescription Notice - Disclaimer of Warranties For USA and Canada For USA Only BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTYExchange Service What to do if you think your Product is defectiveLimitations BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY For Canada OnlyYear 2000 Compliant viii Table of Contents 1Introduction4Initial Setup 7Setup Auto Dial Numbers Information TroubleshootingSpecifications Federal Communications Commission Compliance NoticeFinding Information UsingThis Manual1Introduction About Fax Machines Test Sheet Procedures for USA onlyFax Tones and Handshake I N T R O D U C T I O N FAX 255 and FAX Control Panel OverviewMakes a copy 2Set Up and Connections Packing List Choosing a Location AssemblyLoad the recording paper 5 Pull down the blue lever and close the cover Connect the handset About Brother PaperConnect the telephone line Connect the power cordAttach the document support Two-Line Phone System Special Line ConsiderationsRoll Over Phone Lines Converting Telephone Wall OutletsInstalling fax machine, External Two-Line TAD, and Two-Line Telephone Triplex AdapterMulti-Line Connections PBX See Easy Receive pConnecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Connecting an External Telephone Outgoing Message OGMFunction Mode User-Friendly Programming3On-Screen Programming Alternating Displays FAX NO. & START COPY PRESS COPY2. SETUP RECEIVE Function Selection Table1. INITIAL SETUP 1. RING DELAYDescription 3. SETUP SENDFunction Pageringing service to register the ring 0. TEL SERVICE4. USER SETTINGS FunctionC H A P T E R T H R E E Setting Date and Time 4Initial SetupSetting Dialing Mode Tone/Pulse Getting StartedENTER TIMEXXXX Setting Station IDENTER DAYXX NAMEInserting Spaces Special Characters and SymbolsEntering Text Making CorrectionsAREA CODE000 Setting Up Your Area Code For USA OnlyAREA CODE908 Setting the Handset Volume Setting Beeper VolumeIt is important that you do not choose PERMANENT unless all users Memory Storage Setting the Speaker VolumeSetting the Ring Volume Setting Volume AmplifyBasic Receiving Operations 5Setup29 ReceiveSelect Answer Mode Setting Ring Delay FAX ONLY FAX/TEL TADANSWER MACH MANUALEasy Receive Setting F/T Ring TimeRING TIME20 SEC Advanced Receiving Operations Operation from Extension TelephoneTEL ANSWER#51 REMOTE ACT.ON?FAX RECEIVE*51 For FAX/TEL Mode OnlyPOLLING RXOFF? SELECT - - & SET PollingSetting Up Polling Receive ENTER FAX NO PRESS START KEYBeforeYou Begin Contrast ResolutionADF Automatic Document Feeder ACCEPTED OTHER SETTINGS? 1.YES 2.NOManual and Automatic Fax Redial Manual TransmissionAutomatic Transmission See One-Touch Dialing pOverseas Mode Delayed FAXAdvanced Sending Operations ACCEPTED OTHER SETTINGS? 1.YES 2.NOPRESS START KEY ENTER FAX NO Next-Fax Reservation For FAX 275 OnlyNEXT-FAX RESERVD ACCEPTED OTHER SETTINGS? 1.YES 2.NO Multiple Resolution TransmissionSetting Up Polling Transmit ACCEPTED OTHER SETTINGS? 1.YES 2.NO4.CANCEL JOB Canceling a Scheduled JobInterrupting Delayed Fax and Polling Transmit Jobs INSERT DOCUMENTC H A P T E R S I Storing One Touch Dial Numbers Storing Numbers for Easy Dialing7Setup Auto Dial Numbers CHAIN-9 1 201 555 Access Codes and Credit Card NumbersNAME FAX or FAX/TEL or TEL-987SPEED-DIAL? # Storing Speed Dial Numbersa number usually an access code for chain dialing #05 ENTER & SETChanging One Touch and Speed Dial Numbers 1. CHANGE- OR- 2. EXITDialing Options 8Telephone 47 OperationManual Dialing Hold One Touch DialingSpeed Dialing NumbersTone/Pulse PauseSearching Telephone Index C H A P T E R E I G H T Distinctive Ring Custom Features9Telephone Service to select the DISTINCTIVESET? DISTINCTIVEOFF? DISTINCTIVESET?Registering the Distinctive Ring Pattern Ring PatternPRINTING Caller IDCALLER ID LOG Caller ID Log03ABC COMPANY 0302/01 DIALPRESS START CALLER ID LOG PRESS START KEY SELECT - - & SET01MARY HENDERSON 02TOM HENDERSON 03ABC COMPANY Viewing the Caller ID Log01MARY HENDERSON 019082438436 0102/01 DIALPRESS START CALLER ID LOG PRESS START KEY SELECT - - & SETReturning a Call from the Log NAME ENTER & SET CALLER ID LOG PRESS START KEY SELECT - - & SET03ABC COMPANY 039087772837 0302/01 DIALPRESS START Registering a Caller ID Number1 Place document face down in the feeder 2 Press Copy Copy FunctionsTo cancel, press Stop Do NOT pull on the paper while copying is in progressC H A P T E R T E N XMIT FAX SettingsSETTINGS REPORTTo Print a Report Using the Trans. Verify KeyTransmission Verification Xmit Report StandardTelephone and FCC Notices This equipment is hearing aid and volume control compatibleFrom within Canada Federal Communications Commission Compliance Notice For USA Only Industry Canada Compliance Statement For Canada OnlyImportant Safety Instructions voice A When the power cord is damaged or frayedFrom within Canada From within MontrealCompilation and Publication Notice TrademarksFax-Back System Troubleshooting13Troubleshooting 67 and Maintenance Brother on the World Wide WebCOMM.ERROR XX Error MessagesCLEAN UP SCANNER CONNECTION FAILCUTTER JAM COVER OPENDISCONNECTED PRESS STOP KEY MACHINE ERRORDOCUMENT JAM NO RESPONSE/BUSYSCANNER ERROR Recording Paper JamPRINTER FAULT PAPER ROLL EMPTYFax Machine Does Not Answer When Called If You Are Having Difficulty with Your Fax MachineVertical Black Lines When Receiving Printing or Receiving FaxesHandling Incoming Calls Vertical Black Lines When SendingSending Faxes See For FAX/TEL Mode Only pFrom within Canada For Customer ServiceCustom Features on a Single Line From within MontrealType 14SpecificationsResolution CompatibilityPower consumption Public switched telephone networkPower source DimensionsGlossary Pulse Rotary A form of dialing on a telephone line Index Page P.O. Box Bridgewater, NJ 08807-0911 USA Visit us on the World Wide WebBrother International Corporation 100 Somerset Corporate Boulevard 1 rue Hôtel de Ville Dollard-des-Ormeaux, QC, CANADA H9B 3H6