68 | C H A P T E R T H I R T E E N |
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Error Messages
You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.
If you need additional help, call the Brother
USA:1-800-521-2846
From within Canada:
CLEAN UP SCANNER
The scanner is dirty; clean the white bar and the glass under the bar with isopropyl alcohol.
You should routinely clean the scanner to avoid this error.
Front cover
COMM.ERROR XX XX
A poor quality phone line resulted in a communications error. Try the call again.
CONNECTION FAIL
You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.