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C H A P T E R T H I R T E E N

 

 

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother Fax-Back System at

USA:1-800-521-2846

From within Canada: 1-800-681-9838

CLEAN UP SCANNER

The scanner is dirty; clean the white bar and the glass under the bar with isopropyl alcohol.

You should routinely clean the scanner to avoid this error.

Front cover

COMM.ERROR XX XX

A poor quality phone line resulted in a communications error. Try the call again.

CONNECTION FAIL

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

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Brother FAX 255 owner manual Error Messages, Clean UP Scanner, Comm.Error Xx, Connection Fail