Difficulty | Suggestions | ||
No printout. | If old, unprinted data remains in the printer driver spooler, it will prevent new print | ||
(continued) | jobs from printing. Delete old data as follows: | ||
|
| ||
| (Windows® XP and Windows Server® 2003) | ||
| Click Start/Printers and Faxes. | ||
| (Windows Vista® and Windows Server® 2008) | ||
| Click | /Control Panel/Hardware and Sound/Printers. | |
| (Windows® 7 and Windows Server® 2008 R2) | ||
| Click | /Devices and Printers/Printers and Faxes. | |
| (Windows® 8 and Windows Server® 2012) | ||
| Move your mouse to the lower right corner of your desktop. When the menu bar | ||
| appears, click Settings/Control Panel/Hardware and Sound (Hardware) | ||
| group/View devices and printers/Printers. | ||
| (Mac OS X v10.6.8) | ||
| Click System Preferences/Print & Fax. | ||
| (OS X v10.7.x, 10.8.x) | ||
| Click System Preferences/Print & Scan. | ||
|
| ||
The headers or footers appear | There is an unprintable area on the top and bottom of the page. Adjust the top and | ||
when the document displays on the | bottom margins in your document to allow for this. | ||
screen but they do not show up | (See Unprintable area on page 17.) | ||
when it is printed. | |||
|
| ||
|
| ||
Cannot perform “Page Layout” | Check that the paper size setting in the application and in the printer driver are the | ||
printing. | same. |
| |
|
| ||
Print speed is too slow. | Try changing the printer driver setting. The highest resolution needs longer data | ||
| processing, sending and printing time. Try the other quality settings in the printer | ||
| driver as follows: | ||
| (Windows®) | ||
| Click Color Settings on the Advanced tab, and make sure you uncheck | ||
| Color Enhancement (True2Life). | ||
| (Macintosh) | ||
| Choose Color Settings, click Advanced Color Settings, and make sure you | ||
| uncheck Color Enhancement. | ||
|
| ||
| Turn the Borderless feature off. Borderless printing is slower than normal printing. | ||
| For more information, see Software and Network User’s Guide: Print without a | ||
| Border (Windows®) or Print without a Border (Macintosh). | ||
True2Life™ is not working | If the image data is not full color in your application (such as 256 color), | ||
correctly. | True2Life™ will not work. Use at least 24 bit color data with the True2Life™ | ||
| feature. |
| |
|
| ||
Machine does not print from | Try to reduce the print resolution. | ||
Adobe® Illustrator®. | For more information, see Software and Network User’s Guide: Change the Print | ||
| |||
| Quality (Windows®) or Change the Print Quality (Macintosh). | ||
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