Printer jam or paper jam
Locate and remove the jammed paper by following these steps:
a Unplug the machine from the AC power outlet.
IMPORTANT
After 24 hours of the power failure, the faxes stored in the memory will be lost. Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages. (See Transferring your faxes or Fax Journal report on page 73.)
b Pull the paper tray (1) completely out of the machine.
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Troubleshooting
c Pull the two green levers inside the machine to remove the jammed paper.
If the Touchscreen shows
Paper Jam [Rear], go to step g.
d Pull out the jammed paper (1).
1
B
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