
ERROR MESSAGES
ERROR | CAUSE | ACTION |
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MESSAGE |
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Out of Memory | You can’t store data in the memory. | (Fax sending in process) | |
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| Press Stop and wait until the other | |
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| operations in progress finish and | |
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| then try again. | |
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| Clear the data in the memory. (See | |
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| (Copy operation in process) | |
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| Press Stop and wait until the other | |
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| operations in process finish and | |
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| then try again. | |
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| Clear the data in the memory. (See | |
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| Add an optional memory board. | |
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| (Printing operation in process) | |
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| Reduce print resolution. (See Print | |
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| Quality on page | |
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| User’s Guide on the | |
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| Clear the data in the memory. (See | |
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| Add an optional memory. (See | |
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Paper Jam | The paper is jammed in the MFC. | ||
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Pls Open | A page, piece of paper or paper clip, etc. may | Open the front cover and pull out the | |
Cover | be jammed inside the MFC. | drum unit. If you see any jammed | |
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| paper or other item, gently pull it out, | |
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| reinsert the drum unit, then close the | |
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| front cover. If the error message | |
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| remains, open and close the front | |
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| cover again. |
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| If the MFC cannot reset itself and | |
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| return to the date and time prompt, it | |
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| will display Machine Error XX. | |
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| Please call Brother Customer | |
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| Service and tell them the Machine | |
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| Error number: | |
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| In USA: | |
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| In Canada: | |
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Toner Empty | Toner cartridge is not installed. | Reinstall the toner cartridge. | |
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| Toner is used up and printing is not possible. | Replace the toner cartridge with a | |
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| new one. (See Replacing the toner | |
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Toner Low | If the LCD shows Toner Low, you can still | Order a new toner cartridge now. | |
| print. |
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| But the toner is depleted and the MFC is |
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| telling you that the toner will soon run out. |
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12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE