ERROR MESSAGES

ERROR

CAUSE

ACTION

 

MESSAGE

 

 

 

 

 

 

Out of Memory

You can’t store data in the memory.

(Fax sending in process)

 

 

Press Stop and wait until the other

 

 

operations in progress finish and

 

 

then try again.

 

 

OR

 

 

 

Clear the data in the memory. (See

 

 

Out of Memory message on page

 

 

10-3.)

 

 

 

(Copy operation in process)

 

 

Press Stop and wait until the other

 

 

operations in process finish and

 

 

then try again.

 

 

OR

 

 

 

Clear the data in the memory. (See

 

 

Out of Memory message on page

 

 

10-3.)

 

 

 

OR

 

 

 

Add an optional memory board.

 

 

(See Memory board on page 13-1.)

 

 

(Printing operation in process)

 

 

Reduce print resolution. (See Print

 

 

Quality on page 2-7 in Software

 

 

User’s Guide on the CD-ROM.)

 

 

OR

 

 

 

Clear the data in the memory. (See

 

 

Out of Memory message on page

 

 

10-3.)

 

 

 

OR

 

 

 

Add an optional memory. (See

 

 

Memory board on page 13-1.)

 

 

 

Paper Jam

The paper is jammed in the MFC.

See Paper jams on page 12-5.

 

 

 

Pls Open

A page, piece of paper or paper clip, etc. may

Open the front cover and pull out the

Cover

be jammed inside the MFC.

drum unit. If you see any jammed

 

 

paper or other item, gently pull it out,

 

 

reinsert the drum unit, then close the

 

 

front cover. If the error message

 

 

remains, open and close the front

 

 

cover again.

 

 

 

If the MFC cannot reset itself and

 

 

return to the date and time prompt, it

 

 

will display Machine Error XX.

 

 

Please call Brother Customer

 

 

Service and tell them the Machine

 

 

Error number:

 

 

In USA:

1-800-284-4329

 

 

In Canada:

1-877-BROTHER

 

 

 

Toner Empty

Toner cartridge is not installed.

Reinstall the toner cartridge.

 

OR

OR

 

 

Toner is used up and printing is not possible.

Replace the toner cartridge with a

 

 

new one. (See Replacing the toner

 

 

cartridge on page 12-25.)

 

 

 

Toner Low

If the LCD shows Toner Low, you can still

Order a new toner cartridge now.

 

print.

 

 

 

But the toner is depleted and the MFC is

 

 

 

telling you that the toner will soon run out.

 

 

 

 

 

 

12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE