4 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the MFC. If you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you so that you gently pull the paper out.
Jam Dial
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE