Brother XE5427-001 Thread tension is incorrect, Bobbin thread, Press the needle position button

APPENDIX ——————————————————————————————————————————————

Symptom	Probable Cause	Remedy	Reference
	The thread tension is incorrect.	Adjust the tension of the upper thread	page 63,
		and the bobbin thread.	page 64
The thread tension
		Incorrect bobbins will not work
is incorrect.
	A bobbin designed specifically for	properly. Only use a bobbin	page 29
	this machine is not used.	designed specifically for this
		machine.
The upper thread is	The bobbin thread is incorrectly	Correctly install the bobbin thread.	page 34
too tight.	installed.
	The upper thread was not	Correct the upper threading.	page 38
	threaded correctly.
Stitches are	The needle is bent or blunt.	Replace the needle.	page 28
skipped.	The needle is incorrectly installed.	Correctly install the needle.	page 28
	Dust has accumulated under the	Remove the needle plate cover and	page 74
	needle plate or in the bobbin case.	clean the race.
	Dust has accumulated in the	Clean the race.	page 74
	bobbin case.
	The upper thread was not	Correct the upper threading.	page 38
	threaded correctly.
A high-pitched
noise is made	The bobbin case is scratched, or	Replace the bobbin case.
while		Contact your dealer or the nearest	-
	has a burr on it.
embroidering.		authorized service center.
		Incorrect bobbins will not work
	A bobbin designed specifically for	properly. Only use a bobbin	page 29
	this machine is not used.	designed specifically for this
		machine.
The thread does	The needle has not been raised to	Press the needle position button.	page 38
not pass through	the correct position.
the eye of the
needle.	The needle is incorrectly installed.	Correctly install the needle.	page 28
	The thread tension is incorrect.	Adjust the tension of the upper thread	page 63,
		and the bobbin thread.	page 64
The stitch is not
sewn correctly.	The thread is tangled, for example,	Remove the tangle thread. If the
		thread is tangled in the bobbin case,	page 74
	in the bobbin case.
		clean the race.
The needle
threader lever does	The needle has not been raised to	Press the needle position button.	page 38
not lower to the	the correct position.
correct position.
	The lamps are damaged.	Contact your dealer or the nearest	-
The lamps do not		authorized service center.
come on.
	The machine is not turned on.	Turn on the machine.	page 18
Nothing appears in	The brightness of the LCD is either	Adjust the brightness of the LCD.	page 85
the LCD.	too light or too dark.

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