BT Synergy 3500 Using Caller Display, Calls list, 0800 800, Caller information not available

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Caller Display and Call Waiting

CALLER DISPLAY

Important

To use Caller Display or Call Waiting you must first subscribe to your network provider’s Caller Display or Call Waiting Service. A quarterly fee is payable.

For more information on BT’s Select Services, call BT free on

0800 800 150.

Using Caller Display

If you subscribe to a Caller Display Service you can see your caller’s number (provided it is not withheld) on your handset display, as well as the time and date of their call. If you have your caller’s name and number stored in your handset Phonebook, you will see the name of your caller displayed instead of the number.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the Phonebook.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers on the list and copy them into the Phonebook.

Caller information not available

With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed.

In this case, your Synergy 3500 provides you with some explanatory information about the type of call received. This will be one of the following.

UNAVAILA

The number is unavailable.

WITHHELD

The caller has withheld their number.

RINGBACK

Ringback call.

OPERATOR

The call has been made via the operator.

PAYPHONE

The caller is ringing from a payphone.

INTERNAT

International call.

Calls list

The Calls list contains the telephone numbers of your last 20 callers.

New calls in the Calls list are indicated

by the flashing symbol on the display.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

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