Canon AXIS 2110 manual PINGing Your IP Address, Ping Reply Interpretation and recommendation, Axis

44 Troubleshooting AXIS 2110 User’s Manual

PINGing Your IP Address

By sending a packet to the specified address and waiting for a reply, the PING utility can determine whether a specific IP-address is accessible. It also provides a particularly useful method for confirming addressing conflicts with your AXIS 2110 on the network.

Follow the instructions below in association with Problems, Possible Causes and Remedial Actions, on page 45, and run the PING utility to troubleshoot TCP/IP problems on your network:

1.Disconnect your AXIS 2110 from the network.

2.Start a DOS window.

3.Type ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 2110.

The subsequent replies as shown in the table below will provide an explanation as to the cause of the problem:

PING Reply	Interpretation and recommendation
bytes = 32 time = 2 ms	The IP address is already used and cannot be used again.
	You must obtain a new IP address.
destination host unreachable	The AXIS 2110 is not accessible within your subnet.
	You must obtain a new IP address.
request timed out	This IP address is not used by anyone and is available for use with your
	AXIS 2110.