Possible causes Remedial actions | Canon AXIS 2110 specification

AXIS 2110 User’s Manual			Troubleshooting		47
Symptoms		Possible causes	Remedial actions

Noisy images.		Video images may be noisy if	To solve this problem, you need more light. The performance of the
		you are using the AXIS 2110	camera is best in 100 - 3.000 lux.
		in a very low light	You may wish to consider replacing the basic lens with a more
		environment.	sensitive lens (Lower F-number), if the lighting conditions within
			the installation area cannot be improved.
Poor quality images.		The display properties are	Open the Display Properties in your desktop and configure your
		incorrectly configured for	display to show at least 65 000 colors, i.e. at least 16-bit.
		your desktop.	Note: Using only 16 or 256 colors on your computer will produce
			dithering artifacts in the image.
No images available in your		ActiveX disabled.	If you are using Microsoft Internet Explorer, ensure that ActiveX
browser application.			has not been disabled in the Internet Options menu. Alternatively,
			use the Java Applet for viewing images.
Note:	If you still have a problem after reading this information, please contact your reseller or
	check the AXIS 2110 product pages on the Axis Website at www.axis.com.

Image 47

Canon AXIS 2110 manual Possible causes Remedial actions

Contents

Axis Network Camera Legal Considerations Safety NoticesSupport Services About This Document Table of Contents Overview Features and Benefits Complimentary Software Serial Number Status IndicatorPhysical Description Front Panel Rear Panel Network IndicatorPower Supply Connector RS-232 Serial Connector Checking the Hardware Inventory Fixing the Axis 2110 to the Mounting AssemblyAssembling Your Camera ❷ Assign an IP Address Installing Your Camera on a NetworkQuick Installation Procedure ❶ Note the Serial number ❸ Connect an Ethernet cable ❹ Attach the external Power Supply❺ Wait for ARP reply and check Network indicator ❻ Exit ping and check the installation Example Checking the Installation From Your Browser Method Operating Systems Refer to Axis IP Installer Other Methods of Setting the IP AddressUsing the Axis IP Installer Installing the Axis IP Installer Dhcp Setting the IP Address with the Axis IP Installer Mapping a Host Name to the IP Address Using Bootp in UnixPage Before You Begin Using Your Camera with a ModemUsing the Network Using the Null Modem Cable Using Your Camera with a Modem Axis 2110 User’s Manual ❺ Check the box Don’t detect my Connecting Your Computer Using the Null Modem Cable ❶ Double-click My Computer and then double-click Creating a Dial-up Networking Connection Initiating the Dial-up Connection Refining the Dial-up Networking Properties Verifying the Modem Connection Configuration Using the Wizards Configuring Your Camera Starting the Application Wizard Installation Wizard OverviewStarting the Installation Wizard Application Wizard Overview Accessing the Tools Administration Tools Applications SettingsTools Overview Description Wizards Description User Access RightsSystem Security Reinstating the Factory Default Settings Networking Applications Choosing Your Application Lighting Conditions ResolutionPicture frequency for Networking Applications Image Compression Ratios Viewing Images in a Custom-designed Web Installation and Configuration Overview Sequentially Uploading Images to a Remote FTP Server Axis 2110 User’s Manual Choosing Your Application Modem Applications Configuration Proprietary ISP Dial-up Protocols Picture Frequency for Modem Applications Remote Imaging in a Custom-designed Web ISP Uploading Images to Your Internet Service Provider Choosing Your Application Axis 2110 User’s Manual ❶Power-on the Axis 2110 and wait 10 seconds Appendix a Lenses and FocusingManual Focusing Rotational Focus Control Focusing using the Focus AssistantFocusing the Camera Under Stable Conditions Focus Quality Adjust the Tele/Zoom ring to the desired CS-C Adaptor if required New lens Replacing the Lens Frequently Asked Questions Appendix B Troubleshooting Axis PINGing Your IP AddressPing Reply Interpretation and recommendation Symptoms Possible causes Remedial actions Problems, Possible Causes and Remedial Actions Warranty No access via the Null Incorrect modem/dial-upModem Cable Settings Speed Image resolution and compression Possible causes Remedial actions Appendix C Updating the Software Obtaining Updated Software Upgrading the Software Pin Appendix D The Unit ConnectorsSerial Connector Physical Connector Pin Function IO ConnectorDigital Input Digital Output Connection Diagram for a Simple Door Switch Connection Diagram for an LED indicator Output Schematic Connection Diagram of the I/O and RS232 Connector Mode Power Supply Available IP Addresses Appendix E High Speed Services Routers and Firewalls Axis 2110 User’s Manual High Speed Services Appendix F Technical Specifications Dhcp Index Index Glossary of Terms