Manuals / Canon / Computer Equipment / Scanner

Canon FAX-L240, FAX-L290 Paper Jams, Jams in the Paper Delivery Slots, Jams Inside the Unit, 13-3

Models: FAX-L240 FAX-L290

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Paper Jams

When paper jams in the FAX, the LCD displays CLEAR PAPER JAM. Try clearing the jam by following the procedure in Jams in the Paper Delivery Slots below. If this does not clear the jam, follow the procedure in Jams Inside the Unit.

Jams in the Paper Delivery Slots

Follow this procedure to clear a paper jam in the paper delivery slots:

nYou do not need to unplug the FAX when clearing paper jams.

1Gently pull any jammed paper out of the unit as shown.

2Remove the paper stack from the

multi-purpose tray and reload it (1 p. 2-16).

nIf the paper jam occurred while a fax was being received into the FAX’s memory, that fax will print automatically when the jam is cleared.

Jams Inside the Unit

Follow this procedure to clear a paper jam inside the unit:

nYou do not need to unplug the FAX when clearing paper jams.	Troubleshooting
1 Lift the latch and open the front cover.
Do not open the front cover
cwithout lifting the latch since this
may damage your unit.

Chapter 13

Troubleshooting

13-3

Image 159

Canon FAX-L240, FAX-L290 manual Paper Jams, Jams in the Paper Delivery Slots, Jams Inside the Unit, 13-3

Contents

Page H12251 FAX-L240 H12250 FAX-L290 CopyrightTrademarks Model NameLaser Safety Information IiiModel Contents Sending Faxes Scanning a Document into Memory for Delayed SendingPaper Handling Speed DiallingReceiving With an Answering Machine ANS.MACHINE Mode Special FeaturesReceiving Faxes Copying MaintenanceTroubleshooting ViiAppendix C Country-specific Features Summary of SettingsAppendix a Specifications Appendix B Default Settings for Each CountryAppendix E FAX-L290 Instructions Appendix D OptionsPreface Chapter Introduction Type Conventions Used in This GuideChapter Introduction TX/RX no ADF LCD ECM ITU-TS Type Conventions Used in This GuideCustomer Support Handling and Maintenance Important Safety InstructionsLocation Introduction Chapter Power SupplyChapter Setting Up Connecting the Telephone Line Cord and External DevicesChapter Setting Up Unpacking the FAX Setting Up ChapterChapter Setting Up Removing Shipping Materials Assembling the FAX Making Connections Connecting the Telephone Line Cord and External DevicesChapter Setting Up Connecting the Power Cord FAX enters standby mode Setting the Language and CountryPress Set FAX enters standby mode Main Components of the FAX Special Function Buttons Operation PanelInstalling the Toner Cartridge Remove the new FX-3 toner cartridge from its protective bag Use both hands to close the front cover Loading Paper Setting Up Replace the multi-purpose tray cover Testing the FAXGuidelines for Entering Numbers, Letters, and Symbols Chapter Registering InformationChapter Registering Information Registering Information Chapter Guidelines for Entering Numbers, Letters, and SymbolsContinue entering other letters using the numeric buttons Changing Between Number and Letter ModesEntering Letters Entering Numbers Entering SymbolsContinue entering other numbers using the numeric buttons Correcting a MistakeRegistering Sender Information What is Sender Information?Entering the Date and Time Registering Your FAX Number and NamePress Data Registration Press Set Press Stop to return to standby mode Setting the Telephone Line Type Registering the R Button Dialling Through a SwitchboardIf you selected Prefix in step If you selected Hooking in stepIf you selected OFF in step Setting the Summer TimeEnables the summer time Disables the summer timeIf you selected on in step END DATE/TIME Month October TEL Registration Registering Information Chapter Chapter Document Handling Chapter Document HandlingScanned Area of a Document Adding Pages to the Document in the ADFProblem Documents Document RequirementsScanned Area of a Document Problems With Multipage Documents Loading DocumentsDocument is now ready for scanning Adding Pages to the Document in the ADF Chapter Paper Handling Chapter Paper HandlingPaper Requirements You can load the following paper in the multi-purpose trayPaper Handling Chapter Selecting Paper for Your FAX Printable AreaShaded area shows the printable area of A4-size paper Paper Path Selecting Face-Up or Face-Down Paper DeliverySelecting Paper Delivery Paper Handling Chapter Changing the Paper Size Setting If you selected A4, LTR, or LGL in stepIf you selected Custom in step Use ∂ or ¨ to select the custom paper size setting Adjusting the Toner Saver Setting Paper Handling Chapter Chapter Speed Dialling Chapter Speed DiallingCoded Speed Dialling 2 p What is Speed Dialling?Speed Dialling Methods One-Touch Speed Dialling 2 pRegistering One-Touch Speed Dialling Speed Dialling Chapter TX Type If a password is required, use Numeric buttons to enter it If you selected Regular TX in stepIf you selected PSWD/SUBADDRESS in step Chapter Speed Dialling Registering Coded Speed Dialling TEL=3 3758 Ex A02= 1500 FaxOnly If a password is required, use Speed Dialling Chapter To register a group under a one Touch speed dialling button Registering Group DiallingTo register a group under a coded speed dialling code 04=1-TOUCH SPD Sending a Document With Speed Dialling Using Speed DiallingMaking a Telephone Call With Speed Dialling Printing Speed Dialling Lists If you selected Group Dial List in stepIf you selected a list other than Group Dial List in step Touch SPD Dial List 2 Detailed List Touch SPD Dial ListCoded Speed Dial List 2 Detailed List Coded Speed Dial ListGroup Dial List Speed Dialling Chapter Cancelling Manual Redialling Chapter Sending FaxesChapter Sending Faxes Continue with the operation you are performing Setting the Scanning ResolutionPreparing to Send a Fax Documents You Can FaxSetting the Scanning Contrast Coded Speed Dialling Dialling MethodsRegular Dialling One-Touch Speed DiallingSending Methods Memory SendingDial the other party’s fax number Manual Sending Via the Handset Press Start/Copy to begin sending the document If you hear a high-pitched signal instead of a voiceIf you hear a voice Dial the other party’s fax/telephone numberPress Stop Cancelling SendingIf you are sending a document using memory sending Press T to cancel sendingRedialling When the Line is Busy Manual RediallingAutomatic Redialling Press T to cancel redialling Setting the Options for Automatic RediallingTime OUT Press the one-touch speed dialling buttons you want Chapter Sending Faxes Delayed Sending Scanning a Document into Memory for Delayed SendingPress Delayed Transmission One-touch speed dialling Printing a Document Set for Delayed Sending Press T to delete the document Deleting a Document Set for Delayed SendingSending Faxes Chapter Setting Fax/Tel Mode Setting the Options for Fax/Tel Mode Chapter Receiving FaxesChapter Receiving Faxes Receiving Methods Receive Mode Main Use Operation Requirements DetailsReceiving Faxes Automatically FAX only Mode Setting FAX only ModePress Receive Mode to select Receiving Faxes Chapter Confirm that FaxOnly is displayed LCDSetting Fax/Tel Mode What Happens When Fax/Tel Mode is Selected Setting the Options for Fax/Tel ModeUse ∂ or ¨ to select the Default Action setting you want Receiving Faxes Manually Manual Mode Setting Manual ModeReceiving a Fax Manually If you hear a beep tone or silence Setting ANS.MACHINE Mode Using the FAX With an Answering MachineReceiving With an Answering Machine Receiving While Performing Other Tasks Receiving Faxes in Memory When a Problem OccursCancelling Receiving Press T to cancel receivingReceiving Faxes Chapter Entering Pauses in a Fax/Telephone Number Chapter Special FeaturesPolling Another Fax Machine Cancelling Polling Receiving Chapter Special FeaturesSpecial Features Chapter Special DiallingEntering Pauses in a Fax/Telephone Number When you have finished, press Hook to disconnect the call Switching Temporarily to Tone DiallingDialling Through a Switchboard For details on dialling through a switchboard, see pConfirming a Dial Tone Documents Stored in Memory Printing a List of Documents Stored in MemoryPress Memory Reference Printing a Document Stored in Memory Follow this procedure to print a document stored in memorySending a Document Stored in Memory Press Set to begin sending SetDeleting a Document Stored in Memory Polling Another Fax Machine What is Polling?Polling Polling ReceivingPress Start/Copy to begin polling the fax machines Press Set Use ∂ or ¨ to select Polling BOX Cancelling Polling ReceivingSetting Up the Polling Box Polling SendingSetup File File Name Change Data Changing or Deleting the Polling Box Settings Scanning a Document into the Polling BoxOpen the one-touch speed dial panel Press Polling Press Set If you selected Delete File in step If you selected Change Data in stepEnabling Restriction of Your FAX Restricting Use of Your FAXPress Set twice Use ∂ or ¨ to select OFF Cancelling Restriction of Your FAXPress Set Press Stop to return to standby mode Restricting Reception Use ∂ or ¨ to select the restriction type setting you wantPress Stop to return to the standby mode Special Features Chapter 10-3 Chapter Copying10-1 10-2Photo Making a Quick Single Copy 10-3Press Start/Copy to begin copying Copying Chapter 10-4Chapter Reports and Lists Chapter Reports and Lists11-1 Multi TX/RX Transaction Report 11-5Summary of Reports and Lists 11-2Report or List Description Details 11-3 Activity Report11-4 TX Transmission ReportRX Reception Report Multi TX/RX Transaction Report11-5 11-6 Chapter Maintenance Chapter Maintenance12-1 12-2 Periodic CleaningCleaning the FAX’s Exterior Maintenance Chapter12-3 Cleaning the FAX’s Interior12-4 Separation guide and separation Roller Cleaning the Scanner ComponentsWipe with a clean, soft, dry, lint-free Cloth 12-512-6 12-7 Replacing the Toner Cartridge12-8 12-9 12-10Maintenance Chapter Jams in the Paper Delivery Slots 13-3 Jams Inside the Unit Chapter TroubleshootingChapter Troubleshooting 13-113-2 Troubleshooting ChapterClearing Jams Jams in the ADF13-3 Paper JamsJams in the Paper Delivery Slots Jams Inside the UnitMove the paper release lever back 13-4Multi-purpose tray area 13-5Pass the jammed paper under the roller Fixing assembly areaTop edge of the jammed paper in the fixing assembly 13-613-7 13-8 LCD Messages13-9 Unit is receiving Fax using ErrorCorrection Mode ECM There is a paper jamNumber You entered an invalidPaper or toner ran out, or Cancel a transactionUnit received the fax Memory becausePaper Feeding Problems Faxing ProblemsSending Problems Faxes sent from the FAX are spotted or dirty Cannot send using Error Correction Mode ECMCannot receive a fax automatically Receiving ProblemsErrors occur frequently while sending No automatic switching between telephone and fax callsReceived faxes print blotched or unevenly Cannot receive a document manuallyPrint quality is poor Faxes do not printMemory Full appears in the LCD when making multiple copies Copying ProblemsCannot receive using Error Correction Mode ECM Errors occur frequently while receivingCannot dial Telephone ProblemsPrinting Problems Alarm light is lit and the FAX beeps while printingPrintout is not clear Printout does not match paper sizePrintout is skewed Paper jams occurNothing appears in the LCD General ProblemsFAX has no power Power cord may not be supplying powerProduct name FAX-L240 or FAX-L290 Serial number If You Cannot Solve a Problem13-22Troubleshooting Chapter If a Power Cut OccursChapter Summary of Settings Chapter Summary of Settings14-1 14-2 Printing a List to Check the Current SettingsSummary of Settings Chapter Understanding the Menu SystemPress Set Use ∂ or ¨ to select the menu you want Accessing the MenusWhen you are finished, press Stop to return to standby mode 14-3User Settings Menu Setting Description Sub-Settings14-4 14-5 Report Settings Menu14-6 TX Transmission Settings Menu14-7 RX Reception Settings Menu14-8 Printer Settings Menu14-9 Polling BOX Menu14-10Summary of Settings Chapter System Settings MenuGermany 14-12Summary of Settings Chapter Appendix a Specifications General SpecificationsAppendix a Specifications General Specifications Specifications Appendix aFacsimile Copier TelephonePrinter Specifications Appendix a Appendix B Default Settings for Each Country Appendix B Default Settings for Each CountryDefault Settings for Each Country Appendix B Default Settings for Each CountryRing Time AUSTRALIA, Hong KONG, NEW ZEALAND, MALAYSIA, Singapore Appendix B Default Settings for Each Country Default Settings for Each Country Appendix B Connecting an Answering Machine Appendix C Country-specific FeaturesConnecting External Device Ringer Equivalence Number R.E.N Connecting the Telephone Line CordConnecting External Device United KingdomRinger Equivalence Number R.E.N Applicable Standards Connecting the Telephone Line CordConnecting a Telephone GermanyCustomer Support Connecting an Answering MachineFor Your Safety AustraliaTelstra FaxStream Duet When you hear the fax call ring pattern triple ring Setting the FAX for Network SwitchNetwork Switch System Operation When you hear the telephone call ring patternTelecom FaxAbility New ZealandWhen you hear the fax call ring pattern Appendix D Options Attaching the Handset to Your FAXAppendix D Options Optional Handset Package ContentsUse your finger to push the screws into the plugs Attaching the Handset to Your FAXMaintaining Your Handset Appendix E FAX-L290 Instructions Appendix E FAX-L290 InstructionsUnpacking the FAX-L290 Using Your DocumentationIntroduction Differences Between the FAX-L290 and FAX-L240Instructions FAX-L290 Connecting the FAX-L290 to Your PCPrint Media Size Quantity Print Media RequirementsUse only special laser printer transparencies Selecting Print MediaEnvelopes TransparenciesLoading Envelopes Loading Transparencies FAX-L290 Instructions Appendix E Index Index11,2-12.See also individual Lists. See also individual list names Menu. See also individual menu names Lists. See individual list names See also individual USER’S Data List Index HT1-2194-000-V.1.0XXXXXXXX