Paper Jams, Jams in the Paper Delivery Slots, 13-3 | Canon FAX-L240

Paper Jams

When paper jams in the FAX, the LCD displays CLEAR PAPER JAM. Try clearing the jam by following the procedure in Jams in the Paper Delivery Slots below. If this does not clear the jam, follow the procedure in Jams Inside the Unit.

Jams in the Paper Delivery Slots

Follow this procedure to clear a paper jam in the paper delivery slots:

nYou do not need to unplug the FAX when clearing paper jams.

1Gently pull any jammed paper out of the unit as shown.

2Remove the paper stack from the

multi-purpose tray and reload it (1 p. 2-16).

nIf the paper jam occurred while a fax was being received into the FAX’s memory, that fax will print automatically when the jam is cleared.

Jams Inside the Unit

Follow this procedure to clear a paper jam inside the unit:

nYou do not need to unplug the FAX when clearing paper jams.	Troubleshooting
1 Lift the latch and open the front cover.
Do not open the front cover
cwithout lifting the latch since this
may damage your unit.

Chapter 13

Troubleshooting

13-3

Image 159

Canon FAX-L240, FAX-L290 manual Paper Jams, Jams in the Paper Delivery Slots, Jams Inside the Unit, 13-3

Contents

Page H12251 FAX-L240 H12250 FAX-L290 CopyrightTrademarks Model Name Laser Safety Information IiiModel Contents Sending Faxes Scanning a Document into Memory for Delayed SendingPaper Handling Speed Dialling Receiving With an Answering Machine ANS.MACHINE Mode Special FeaturesReceiving Faxes Copying MaintenanceTroubleshooting Vii Appendix C Country-specific Features Summary of SettingsAppendix a Specifications Appendix B Default Settings for Each Country Appendix E FAX-L290 Instructions Appendix D Options Preface Chapter Introduction Type Conventions Used in This GuideChapter Introduction TX/RX no ADF LCD ECM ITU-TS Type Conventions Used in This Guide Customer Support Handling and Maintenance Important Safety Instructions Location Introduction Chapter Power Supply Chapter Setting Up Connecting the Telephone Line Cord and External DevicesChapter Setting Up Unpacking the FAX Setting Up Chapter Chapter Setting Up Removing Shipping Materials Assembling the FAX Making Connections Connecting the Telephone Line Cord and External Devices Chapter Setting Up Connecting the Power Cord FAX enters standby mode Setting the Language and Country Press Set FAX enters standby mode Main Components of the FAX Special Function Buttons Operation Panel Installing the Toner Cartridge Remove the new FX-3 toner cartridge from its protective bag Use both hands to close the front cover Loading Paper Setting Up Replace the multi-purpose tray cover Testing the FAX Guidelines for Entering Numbers, Letters, and Symbols Chapter Registering InformationChapter Registering Information Registering Information Chapter Guidelines for Entering Numbers, Letters, and Symbols Continue entering other letters using the numeric buttons Changing Between Number and Letter ModesEntering Letters Entering Numbers Entering SymbolsContinue entering other numbers using the numeric buttons Correcting a Mistake Registering Sender Information What is Sender Information? Entering the Date and Time Registering Your FAX Number and NamePress Data Registration Press Set Press Stop to return to standby mode Setting the Telephone Line Type Registering the R Button Dialling Through a Switchboard If you selected Prefix in step If you selected Hooking in step If you selected OFF in step Setting the Summer TimeEnables the summer time Disables the summer time If you selected on in step END DATE/TIME Month October TEL Registration Registering Information Chapter Chapter Document Handling Chapter Document HandlingScanned Area of a Document Adding Pages to the Document in the ADF Problem Documents Document RequirementsScanned Area of a Document Problems With Multipage Documents Loading DocumentsDocument is now ready for scanning Adding Pages to the Document in the ADF Chapter Paper Handling Chapter Paper Handling Paper Requirements You can load the following paper in the multi-purpose trayPaper Handling Chapter Selecting Paper for Your FAX Printable AreaShaded area shows the printable area of A4-size paper Paper Path Selecting Face-Up or Face-Down Paper Delivery Selecting Paper Delivery Paper Handling Chapter Changing the Paper Size Setting If you selected A4, LTR, or LGL in stepIf you selected Custom in step Use ∂ or ¨ to select the custom paper size setting Adjusting the Toner Saver Setting Paper Handling Chapter Chapter Speed Dialling Chapter Speed Dialling Coded Speed Dialling 2 p What is Speed Dialling?Speed Dialling Methods One-Touch Speed Dialling 2 p Registering One-Touch Speed Dialling Speed Dialling Chapter TX Type If a password is required, use Numeric buttons to enter it If you selected Regular TX in stepIf you selected PSWD/SUBADDRESS in step Chapter Speed Dialling Registering Coded Speed Dialling TEL=3 3758 Ex A02= 1500 FaxOnly If a password is required, use Speed Dialling Chapter To register a group under a one Touch speed dialling button Registering Group Dialling To register a group under a coded speed dialling code 04=1-TOUCH SPD Sending a Document With Speed Dialling Using Speed Dialling Making a Telephone Call With Speed Dialling Printing Speed Dialling Lists If you selected Group Dial List in stepIf you selected a list other than Group Dial List in step Touch SPD Dial List 2 Detailed List Touch SPD Dial List Coded Speed Dial List 2 Detailed List Coded Speed Dial List Group Dial List Speed Dialling Chapter Cancelling Manual Redialling Chapter Sending FaxesChapter Sending Faxes Continue with the operation you are performing Setting the Scanning ResolutionPreparing to Send a Fax Documents You Can Fax Setting the Scanning Contrast Coded Speed Dialling Dialling MethodsRegular Dialling One-Touch Speed Dialling Sending Methods Memory SendingDial the other party’s fax number Manual Sending Via the Handset Press Start/Copy to begin sending the document If you hear a high-pitched signal instead of a voiceIf you hear a voice Dial the other party’s fax/telephone number Press Stop Cancelling SendingIf you are sending a document using memory sending Press T to cancel sending Redialling When the Line is Busy Manual RediallingAutomatic Redialling Press T to cancel redialling Setting the Options for Automatic Redialling Time OUT Press the one-touch speed dialling buttons you want Chapter Sending Faxes Delayed Sending Scanning a Document into Memory for Delayed SendingPress Delayed Transmission One-touch speed dialling Printing a Document Set for Delayed Sending Press T to delete the document Deleting a Document Set for Delayed Sending Sending Faxes Chapter Setting Fax/Tel Mode Setting the Options for Fax/Tel Mode Chapter Receiving FaxesChapter Receiving Faxes Receiving Methods Receive Mode Main Use Operation Requirements Details Receiving Faxes Automatically FAX only Mode Setting FAX only ModePress Receive Mode to select Receiving Faxes Chapter Confirm that FaxOnly is displayed LCD Setting Fax/Tel Mode What Happens When Fax/Tel Mode is Selected Setting the Options for Fax/Tel Mode Use ∂ or ¨ to select the Default Action setting you want Receiving Faxes Manually Manual Mode Setting Manual ModeReceiving a Fax Manually If you hear a beep tone or silence Setting ANS.MACHINE Mode Using the FAX With an Answering MachineReceiving With an Answering Machine Receiving While Performing Other Tasks Receiving Faxes in Memory When a Problem OccursCancelling Receiving Press T to cancel receiving Receiving Faxes Chapter Entering Pauses in a Fax/Telephone Number Chapter Special FeaturesPolling Another Fax Machine Cancelling Polling Receiving Chapter Special Features Special Features Chapter Special DiallingEntering Pauses in a Fax/Telephone Number When you have finished, press Hook to disconnect the call Switching Temporarily to Tone Dialling Dialling Through a Switchboard For details on dialling through a switchboard, see pConfirming a Dial Tone Documents Stored in Memory Printing a List of Documents Stored in MemoryPress Memory Reference Printing a Document Stored in Memory Follow this procedure to print a document stored in memory Sending a Document Stored in Memory Press Set to begin sending Set Deleting a Document Stored in Memory Polling Another Fax Machine What is Polling?Polling Polling Receiving Press Start/Copy to begin polling the fax machines Press Set Use ∂ or ¨ to select Polling BOX Cancelling Polling ReceivingSetting Up the Polling Box Polling Sending Setup File File Name Change Data Changing or Deleting the Polling Box Settings Scanning a Document into the Polling BoxOpen the one-touch speed dial panel Press Polling Press Set If you selected Delete File in step If you selected Change Data in step Enabling Restriction of Your FAX Restricting Use of Your FAX Press Set twice Use ∂ or ¨ to select OFF Cancelling Restriction of Your FAX Press Set Press Stop to return to standby mode Restricting Reception Use ∂ or ¨ to select the restriction type setting you want Press Stop to return to the standby mode Special Features Chapter 10-3 Chapter Copying10-1 10-2 Photo Making a Quick Single Copy 10-3Press Start/Copy to begin copying Copying Chapter 10-4 Chapter Reports and Lists Chapter Reports and Lists11-1 Multi TX/RX Transaction Report 11-5 Summary of Reports and Lists 11-2Report or List Description Details 11-3 Activity Report 11-4 TX Transmission Report RX Reception Report Multi TX/RX Transaction Report11-5 11-6 Chapter Maintenance Chapter Maintenance12-1 12-2 Periodic CleaningCleaning the FAX’s Exterior Maintenance Chapter 12-3 Cleaning the FAX’s Interior 12-4 Separation guide and separation Roller Cleaning the Scanner ComponentsWipe with a clean, soft, dry, lint-free Cloth 12-5 12-6 12-7 Replacing the Toner Cartridge 12-8 12-9 12-10Maintenance Chapter Jams in the Paper Delivery Slots 13-3 Jams Inside the Unit Chapter TroubleshootingChapter Troubleshooting 13-1 13-2 Troubleshooting ChapterClearing Jams Jams in the ADF 13-3 Paper JamsJams in the Paper Delivery Slots Jams Inside the Unit Move the paper release lever back 13-4 Multi-purpose tray area 13-5 Pass the jammed paper under the roller Fixing assembly areaTop edge of the jammed paper in the fixing assembly 13-6 13-7 13-8 LCD Messages 13-9 Unit is receiving Fax using ErrorCorrection Mode ECM There is a paper jam Number You entered an invalid Paper or toner ran out, or Cancel a transactionUnit received the fax Memory because Paper Feeding Problems Faxing ProblemsSending Problems Faxes sent from the FAX are spotted or dirty Cannot send using Error Correction Mode ECM Cannot receive a fax automatically Receiving ProblemsErrors occur frequently while sending No automatic switching between telephone and fax calls Received faxes print blotched or unevenly Cannot receive a document manuallyPrint quality is poor Faxes do not print Memory Full appears in the LCD when making multiple copies Copying ProblemsCannot receive using Error Correction Mode ECM Errors occur frequently while receiving Cannot dial Telephone ProblemsPrinting Problems Alarm light is lit and the FAX beeps while printing Printout is not clear Printout does not match paper sizePrintout is skewed Paper jams occur Nothing appears in the LCD General ProblemsFAX has no power Power cord may not be supplying power Product name FAX-L240 or FAX-L290 Serial number If You Cannot Solve a Problem 13-22Troubleshooting Chapter If a Power Cut Occurs Chapter Summary of Settings Chapter Summary of Settings14-1 14-2 Printing a List to Check the Current SettingsSummary of Settings Chapter Understanding the Menu System Press Set Use ∂ or ¨ to select the menu you want Accessing the MenusWhen you are finished, press Stop to return to standby mode 14-3 User Settings Menu Setting Description Sub-Settings14-4 14-5 Report Settings Menu 14-6 TX Transmission Settings Menu 14-7 RX Reception Settings Menu 14-8 Printer Settings Menu 14-9 Polling BOX Menu 14-10Summary of Settings Chapter System Settings Menu Germany 14-12Summary of Settings Chapter Appendix a Specifications General SpecificationsAppendix a Specifications General Specifications Specifications Appendix aFacsimile Copier TelephonePrinter Specifications Appendix a Appendix B Default Settings for Each Country Appendix B Default Settings for Each Country Default Settings for Each Country Appendix B Default Settings for Each Country Ring Time AUSTRALIA, Hong KONG, NEW ZEALAND, MALAYSIA, Singapore Appendix B Default Settings for Each Country Default Settings for Each Country Appendix B Connecting an Answering Machine Appendix C Country-specific FeaturesConnecting External Device Ringer Equivalence Number R.E.N Connecting the Telephone Line Cord Connecting External Device United KingdomRinger Equivalence Number R.E.N Applicable Standards Connecting the Telephone Line CordConnecting a Telephone Germany Customer Support Connecting an Answering Machine For Your Safety AustraliaTelstra FaxStream Duet When you hear the fax call ring pattern triple ring Setting the FAX for Network SwitchNetwork Switch System Operation When you hear the telephone call ring pattern Telecom FaxAbility New Zealand When you hear the fax call ring pattern Appendix D Options Attaching the Handset to Your FAXAppendix D Options Optional Handset Package Contents Use your finger to push the screws into the plugs Attaching the Handset to Your FAX Maintaining Your Handset Appendix E FAX-L290 Instructions Appendix E FAX-L290 Instructions Unpacking the FAX-L290 Using Your DocumentationIntroduction Differences Between the FAX-L290 and FAX-L240 Instructions FAX-L290 Connecting the FAX-L290 to Your PC Print Media Size Quantity Print Media Requirements Use only special laser printer transparencies Selecting Print MediaEnvelopes Transparencies Loading Envelopes Loading Transparencies FAX-L290 Instructions Appendix E Index Index 11,2-12.See also individual Lists. See also individual list names Menu. See also individual menu names Lists. See individual list names See also individual USER’S Data List Index HT1-2194-000-V.1.0XXXXXXXX