Clearing Jams, Jams in the ADF, 13-2 | Canon FAX-L290, FAX-L240

Clearing Jams

Jams in the ADF

When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT.

Follow this procedure to clear the document jam:

nYou do not need to unplug the FAX when clearing document jams.

1Press Stop.

2 Use both hands to gently open the operation panel.

• It only opens partially.

• Do not try to pull the document out without opening the operation panel since you may tear or smudge the document.

3 While holding the operation panel open, remove the document.

• Pull it gently in either direction.

• If a multipage document is loaded, remove the entire document from the ADF.

n If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line.

4When you are finished, close the operation panel by pressing it down from the centre.

•Be sure to close the operation panel until it locks into place, or the unit will not function properly.

13-2

Troubleshooting

Chapter 13

Image 158

Canon FAX-L290, FAX-L240 Clearing Jams, Jams in the ADF, 13-2, While holding the operation panel open, remove the document

Contents

Page Model Name CopyrightTrademarks H12251 FAX-L240 H12250 FAX-L290 Model Laser Safety InformationIii Contents Speed Dialling Scanning a Document into Memory for Delayed SendingPaper Handling Sending Faxes Receiving Faxes Receiving With an Answering Machine ANS.MACHINE ModeSpecial Features Vii MaintenanceTroubleshooting Copying Appendix B Default Settings for Each Country Summary of SettingsAppendix a Specifications Appendix C Country-specific Features Appendix D Options Appendix E FAX-L290 Instructions Preface Chapter Introduction Chapter IntroductionType Conventions Used in This Guide Type Conventions Used in This Guide TX/RX no ADF LCD ECM ITU-TS Customer Support Important Safety Instructions Handling and Maintenance Location Power Supply Introduction Chapter Chapter Setting Up Chapter Setting UpConnecting the Telephone Line Cord and External Devices Setting Up Chapter Unpacking the FAX Chapter Setting Up Removing Shipping Materials Assembling the FAX Connecting the Telephone Line Cord and External Devices Making Connections Chapter Setting Up Connecting the Power Cord Setting the Language and Country FAX enters standby mode Press Set FAX enters standby mode Main Components of the FAX Operation Panel Special Function Buttons Installing the Toner Cartridge Remove the new FX-3 toner cartridge from its protective bag Use both hands to close the front cover Loading Paper Setting Up Testing the FAX Replace the multi-purpose tray cover Chapter Registering Information Guidelines for Entering Numbers, Letters, and SymbolsChapter Registering Information Guidelines for Entering Numbers, Letters, and Symbols Registering Information Chapter Entering Letters Continue entering other letters using the numeric buttonsChanging Between Number and Letter Modes Correcting a Mistake Entering SymbolsContinue entering other numbers using the numeric buttons Entering Numbers What is Sender Information? Registering Sender Information Press Data Registration Entering the Date and TimeRegistering Your FAX Number and Name Press Set Press Stop to return to standby mode Setting the Telephone Line Type Dialling Through a Switchboard Registering the R Button If you selected Hooking in step If you selected Prefix in step Disables the summer time Setting the Summer TimeEnables the summer time If you selected OFF in step If you selected on in step END DATE/TIME Month October TEL Registration Registering Information Chapter Adding Pages to the Document in the ADF Chapter Document HandlingScanned Area of a Document Chapter Document Handling Scanned Area of a Document Problem DocumentsDocument Requirements Document is now ready for scanning Problems With Multipage DocumentsLoading Documents Adding Pages to the Document in the ADF Chapter Paper Handling Chapter Paper Handling Paper Handling Chapter Paper RequirementsYou can load the following paper in the multi-purpose tray Shaded area shows the printable area of A4-size paper Selecting Paper for Your FAXPrintable Area Selecting Face-Up or Face-Down Paper Delivery Paper Path Selecting Paper Delivery Paper Handling Chapter If you selected Custom in step Changing the Paper Size SettingIf you selected A4, LTR, or LGL in step Use ∂ or ¨ to select the custom paper size setting Adjusting the Toner Saver Setting Paper Handling Chapter Chapter Speed Dialling Chapter Speed Dialling One-Touch Speed Dialling 2 p What is Speed Dialling?Speed Dialling Methods Coded Speed Dialling 2 p Registering One-Touch Speed Dialling Speed Dialling Chapter TX Type If you selected PSWD/SUBADDRESS in step If a password is required, use Numeric buttons to enter itIf you selected Regular TX in step Chapter Speed Dialling Registering Coded Speed Dialling TEL=3 3758 Ex A02= 1500 FaxOnly If a password is required, use Speed Dialling Chapter Registering Group Dialling To register a group under a one Touch speed dialling button To register a group under a coded speed dialling code 04=1-TOUCH SPD Using Speed Dialling Sending a Document With Speed Dialling Making a Telephone Call With Speed Dialling If you selected a list other than Group Dial List in step Printing Speed Dialling ListsIf you selected Group Dial List in step Touch SPD Dial List Touch SPD Dial List 2 Detailed List Coded Speed Dial List Coded Speed Dial List 2 Detailed List Group Dial List Speed Dialling Chapter Chapter Sending Faxes Cancelling Manual RediallingChapter Sending Faxes Documents You Can Fax Setting the Scanning ResolutionPreparing to Send a Fax Continue with the operation you are performing Setting the Scanning Contrast One-Touch Speed Dialling Dialling MethodsRegular Dialling Coded Speed Dialling Dial the other party’s fax number Sending MethodsMemory Sending Manual Sending Via the Handset Dial the other party’s fax/telephone number If you hear a high-pitched signal instead of a voiceIf you hear a voice Press Start/Copy to begin sending the document Press T to cancel sending Cancelling SendingIf you are sending a document using memory sending Press Stop Automatic Redialling Redialling When the Line is BusyManual Redialling Setting the Options for Automatic Redialling Press T to cancel redialling Time OUT Press the one-touch speed dialling buttons you want Chapter Sending Faxes Press Delayed Transmission Delayed SendingScanning a Document into Memory for Delayed Sending One-touch speed dialling Printing a Document Set for Delayed Sending Deleting a Document Set for Delayed Sending Press T to delete the document Sending Faxes Chapter Chapter Receiving Faxes Setting Fax/Tel Mode Setting the Options for Fax/Tel ModeChapter Receiving Faxes Receive Mode Main Use Operation Requirements Details Receiving Methods Press Receive Mode to select Receiving Faxes Automatically FAX only ModeSetting FAX only Mode Confirm that FaxOnly is displayed LCD Receiving Faxes Chapter Setting Fax/Tel Mode Setting the Options for Fax/Tel Mode What Happens When Fax/Tel Mode is Selected Use ∂ or ¨ to select the Default Action setting you want Receiving a Fax Manually Receiving Faxes Manually Manual ModeSetting Manual Mode If you hear a beep tone or silence Receiving With an Answering Machine Setting ANS.MACHINE ModeUsing the FAX With an Answering Machine Press T to cancel receiving Receiving Faxes in Memory When a Problem OccursCancelling Receiving Receiving While Performing Other Tasks Receiving Faxes Chapter Chapter Special Features Chapter Special FeaturesPolling Another Fax Machine Cancelling Polling Receiving Entering Pauses in a Fax/Telephone Number Entering Pauses in a Fax/Telephone Number Special Features ChapterSpecial Dialling Switching Temporarily to Tone Dialling When you have finished, press Hook to disconnect the call Confirming a Dial Tone Dialling Through a SwitchboardFor details on dialling through a switchboard, see p Press Memory Reference Documents Stored in MemoryPrinting a List of Documents Stored in Memory Follow this procedure to print a document stored in memory Printing a Document Stored in Memory Sending a Document Stored in Memory Set Press Set to begin sending Deleting a Document Stored in Memory Polling Receiving What is Polling?Polling Polling Another Fax Machine Press Start/Copy to begin polling the fax machines Polling Sending Cancelling Polling ReceivingSetting Up the Polling Box Press Set Use ∂ or ¨ to select Polling BOX Setup File File Name Change Data Open the one-touch speed dial panel Press Polling Press Set Changing or Deleting the Polling Box SettingsScanning a Document into the Polling Box If you selected Change Data in step If you selected Delete File in step Restricting Use of Your FAX Enabling Restriction of Your FAX Cancelling Restriction of Your FAX Press Set twice Use ∂ or ¨ to select OFF Press Set Press Stop to return to standby mode Use ∂ or ¨ to select the restriction type setting you want Restricting Reception Press Stop to return to the standby mode Special Features Chapter 10-2 Chapter Copying10-1 10-3 Photo Press Start/Copy to begin copying Making a Quick Single Copy10-3 10-4 Copying Chapter Multi TX/RX Transaction Report 11-5 Chapter Reports and Lists11-1 Chapter Reports and Lists Report or List Description Details Summary of Reports and Lists11-2 Activity Report 11-3 TX Transmission Report 11-4 11-5 RX Reception ReportMulti TX/RX Transaction Report 11-6 12-1 Chapter MaintenanceChapter Maintenance Maintenance Chapter Periodic CleaningCleaning the FAX’s Exterior 12-2 Cleaning the FAX’s Interior 12-3 12-4 12-5 Cleaning the Scanner ComponentsWipe with a clean, soft, dry, lint-free Cloth Separation guide and separation Roller 12-6 Replacing the Toner Cartridge 12-7 12-8 12-9 12-10Maintenance Chapter 13-1 Chapter TroubleshootingChapter Troubleshooting Jams in the Paper Delivery Slots 13-3 Jams Inside the Unit Jams in the ADF Troubleshooting ChapterClearing Jams 13-2 Jams Inside the Unit Paper JamsJams in the Paper Delivery Slots 13-3 13-4 Move the paper release lever back 13-5 Multi-purpose tray area 13-6 Fixing assembly areaTop edge of the jammed paper in the fixing assembly Pass the jammed paper under the roller 13-7 LCD Messages 13-8 13-9 There is a paper jam Fax using ErrorCorrection Mode ECM Unit is receiving You entered an invalid Number Memory because Cancel a transactionUnit received the fax Paper or toner ran out, or Sending Problems Paper Feeding ProblemsFaxing Problems Cannot send using Error Correction Mode ECM Faxes sent from the FAX are spotted or dirty No automatic switching between telephone and fax calls Receiving ProblemsErrors occur frequently while sending Cannot receive a fax automatically Faxes do not print Cannot receive a document manuallyPrint quality is poor Received faxes print blotched or unevenly Errors occur frequently while receiving Copying ProblemsCannot receive using Error Correction Mode ECM Memory Full appears in the LCD when making multiple copies Alarm light is lit and the FAX beeps while printing Telephone ProblemsPrinting Problems Cannot dial Paper jams occur Printout does not match paper sizePrintout is skewed Printout is not clear Power cord may not be supplying power General ProblemsFAX has no power Nothing appears in the LCD If You Cannot Solve a Problem Product name FAX-L240 or FAX-L290 Serial number If a Power Cut Occurs 13-22Troubleshooting Chapter 14-1 Chapter Summary of SettingsChapter Summary of Settings Understanding the Menu System Printing a List to Check the Current SettingsSummary of Settings Chapter 14-2 14-3 Accessing the MenusWhen you are finished, press Stop to return to standby mode Press Set Use ∂ or ¨ to select the menu you want 14-4 User Settings MenuSetting Description Sub-Settings Report Settings Menu 14-5 TX Transmission Settings Menu 14-6 RX Reception Settings Menu 14-7 Printer Settings Menu 14-8 Polling BOX Menu 14-9 System Settings Menu 14-10Summary of Settings Chapter Germany 14-12Summary of Settings Chapter Appendix a Specifications Appendix a SpecificationsGeneral Specifications Facsimile General SpecificationsSpecifications Appendix a Printer CopierTelephone Specifications Appendix a Appendix B Default Settings for Each Country Appendix B Default Settings for Each Country Default Settings for Each Country Default Settings for Each Country Appendix B Ring Time AUSTRALIA, Hong KONG, NEW ZEALAND, MALAYSIA, Singapore Appendix B Default Settings for Each Country Default Settings for Each Country Appendix B Connecting the Telephone Line Cord Appendix C Country-specific FeaturesConnecting External Device Ringer Equivalence Number R.E.N Connecting an Answering Machine Ringer Equivalence Number R.E.N Connecting External DeviceUnited Kingdom Germany Connecting the Telephone Line CordConnecting a Telephone Applicable Standards Connecting an Answering Machine Customer Support Telstra FaxStream Duet For Your SafetyAustralia When you hear the telephone call ring pattern Setting the FAX for Network SwitchNetwork Switch System Operation When you hear the fax call ring pattern triple ring New Zealand Telecom FaxAbility When you hear the fax call ring pattern Appendix D Options Appendix D OptionsAttaching the Handset to Your FAX Package Contents Optional Handset Attaching the Handset to Your FAX Use your finger to push the screws into the plugs Maintaining Your Handset Appendix E FAX-L290 Instructions Appendix E FAX-L290 Instructions Differences Between the FAX-L290 and FAX-L240 Using Your DocumentationIntroduction Unpacking the FAX-L290 Connecting the FAX-L290 to Your PC Instructions FAX-L290 Print Media Requirements Print Media Size Quantity Transparencies Selecting Print MediaEnvelopes Use only special laser printer transparencies Loading Envelopes Loading Transparencies FAX-L290 Instructions Appendix E Index Index 11,2-12.See also individual Lists. See also individual list names Menu. See also individual menu names Lists. See individual list names See also individual USER’S Data List Index HT1-2194-000-V.1.0XXXXXXXX