Canon FAX-L290 There is a paper jam, Unit is receiving, Fax using Error, Correction Mode ECM

Message Error Code Cause Action

CHK SUBADDR/PSWD	#083/102	You attempted to send a
		document or poll another
		fax machine with the
		incorrect subaddress
		and/or password.
CLEAR PAPER JAM	—	There is a paper jam.

Contact the other party to check their settings. Change your settings if necessary (1 pp. 6-3, 6-8, 9-10).

Clear the paper jam

(1 p. 13-3), then reload paper in the multi-purpose tray (1 p. 2-16).

DOC. TOO LONG	#003	The document is longer	Use a copier to make a
		than 1 metre.	reduced copy of the
			document and then send
			the copy.

ECM RX	—	The unit is receiving
		a fax using Error
		Correction Mode (ECM).

Receiving with ECM may take longer than normal receptions. Turn off ECM if you need to receive quickly, or if you know your local lines are in good condition (1 ECM RX, p. 14-7).

ECM TX	—	The unit is sending a
		fax using Error
		Correction Mode (ECM).

LOAD PAPER	—	The multi-purpose tray is
		empty.
MEMORY FULL	#037	The unit’s memory is full
		because it has received
		too many documents, or
		a very long or detailed
		document.
		The unit’s memory is full
		because you tried to
		send or copy too many
		pages at once, or a very
		long or detailed
		document.

Sending with ECM may take longer than normal transmissions. Turn off ECM if you need to transmit quickly, or if you know your local lines are in good condition (1 ECM TX, p. 14-6).

Load paper in the multi- purpose tray (1 p. 2-16), then press Stop.

Print any documents stored in memory (1 p. 9-6). Then start again.

Divide the document and send or copy each part separately. To free up space in the unit’s memory, print, send, or delete any documents in memory you no longer need (1 p. 9-5).

13-10Troubleshooting Chapter 13