Maintaining the printhead, Out correctly | Canon MP700, MP730

Maintaining the printhead

NOTE

• Before doing the following, open the scanning unit, press “PUSH” on the ink tanks and check that they are securely inserted. Check how much ink is left and if there is none, replace the ink tank ( p. 9-1).

Flowchart of printhead maintenance

If print quality deteriorates, follow this procedure:

Step 1

Print the nozzle check pattern ( p. 9-4).

This pattern allows you to check if the ink is coming out of the printhead nozzles correctly and if the printhead is aligned.

The ink is not coming			out correctly.	The print	head is m			isaligned.

Step 2

Perform normal printhead cleaning (<HEAD CLEANING> setting) ( p. 9-4). You can perform normal printhead cleaning up to three times.

If there is no improvement.

Step 3

Perform deep printhead cleaning (<HEAD REFRESHING> setting) ( p. 9-4).

If there is no improvement.

Step 4

Replace the ink tank(s) ( p. 9-1).

If there is no improvement.

The printhead may be damaged. Contact the Canon Customer Care Center.

Step 2

Align the printhead ( p. 9-5).

If there is no

improvement.

9

Maintenance

Chapter 9

Maintenance

9-3

Image 62

Canon MP700 manual Maintaining the printhead, Flowchart of printhead maintenance, Out correctly, If there is no improvement

Contents

Quick Reference Guide Preface Copyright Trademarks How to use the documentation provided Quick Reference Guide This guide Viewing the documentation on the CD-ROM Installing the Utility SoftwareReading the documentation To copy the documentation to your computer To not copy the documentation to your computer Machine Type conventionsMachine safely, always pay attention to these warnings Contents AppendixSpeciﬁcations TroubleshootingMachine settings Safety information Location Power Supply Handling Maintenance Users in the U.S.A Pre-installation requirements for Canon facsimile equipmentPower requirements Location Rights of the telephone company Connection of the equipmentCase of equipment malfunction FCC Notice Users in Canada XVI Multi-purpose tray IntroductionUnpacking your machine Quick Reference Guide System requirements Main components of the machine Operation panel of the machine 6Numeric keys 4Scan key5Photo Print key @2Fax Model Redial/Pause key Introduction Document requirements Documents Print mediaDocuments Loading documents Using the platen glassFax Model Using the ADF Lift the document cover Place your document face down on Print media Loading requirements Setting the paper thickness lever Setting the print media size and type Press Set Loading print mediaUse 2 or 3 to select the print media size Use 2 or 3 to select the print media type Documents and print media Printing documents Printing from yourComputer Load paper in the printer Setting the paper type and print quality/Main tab Preview before printing More informationGrayscale Printing Print Advisor Printing from your computer -Basic operation Before printing from a memory card Photo printing from aMemory card Make sure the machine is on Inserting/removing a memory cardInserting a memory card Insert a memory card into the appropriate slot Removing a memory card Printing methods Select a printing method Use 2 or 3 to select Index Press Set Printing an indexLoad the correct print media in the multi-purpose tray Use 2 or 3 to select ALL Frames Press Set Printing all framesPress Start Use 2 or 3 to select borderless printing Use the numeric keys to enter the frame number Printing a single frameUse 2 or 3 to select Single Frame Press Set Use 2 or 3 to view your settings in the LCD Reading data from or writing data to a memory card Enabling/disabling overwriting memory card data More information Photo printing from a memory card -Basic operation Before copying Setting color or black & white copyingCopying Making copies Press Image Quality Use 2 or 3 to select the image quality Adjusting the image quality resolutionAdjusting the exposure density Press Exposure Use 2 or 3 to select the exposure Press Set PC Faxing Sending a fax Click Send Now Characters and symbols for fax numbersCharacter/symbol Explanation Sending faxes from your machine Before sending faxes Press Set twice Letters Number Sending methods Memory sending Registering one-touch speed dialing Use 2 or 3 to select the resolutionSpeed dialing Use 2 or 3 to select a one-touch speed dialing key 01 to Press Menu Use 2 or 3 to select User Data Press Set twice Registering coded speed dialingTo change or delete an entry Refer to the User’s Guide Use 2 or 3 to select Coded Speed Dial Press Set Coded speed dialing Using speed dialingOne-touch speed dialing Receiving faxes to your machine Before receiving faxes to your machine Canceling receiving Receiving faxes manually Scanning methods Using the Scan key on the operation panelScanning Scanning -Basic operation Replacing ink tanks MaintenanceWhen to replace an ink tank Guidelines Replacing an ink tank Out correctly Flowchart of printhead maintenanceMaintaining the printhead If there is no improvement Use 2 or 3 to select the cleaning setting you want Cleaning the printheadPress Menu Use 2 or 3 to select Maintenance Press Set Printing the nozzle check pattern Press T Aligning the printheadUse 2 or 3 to select Align Print Head Press Set Press Set Repeat steps 12 and 13 for column M 10-1 TroubleshootingMP Drivers/MP Toolbox Cannot install the software Removal of the software was completed, but Canon remains Computer will not start Cannot use the software after upgrading to Windows XPDevice Manager, green mark ? is displayed Windows Me Cannot print at all Printing stops in the middle 10-3Cannot print to a shared printer Paper does not feed properly White streaks appear on the printout Meaningless characters and symbols are printingPaper curls Printout is rubbed or stained Is the document loaded correctly? 10-5Paper comes out but there is nothing copied on it Print the nozzle check pattern Maintaining the printhead, p 10-6 Copy quality is poor or documents are printed with streaksCannot scan a document Quit other open applications and try again If an error occurs when scanning an image in PhotoshopComputer has hung up or frozen White lines appear on the left side of the image See below if you are having problems receiving faxesWhite margins appear around the scanned image Cannot scan correctly with multi-scan 10-9 Cannot receive a fax, cannot print a fax 10-10Troubleshooting Cannot receive a fax in ECM modeRepeated errors occur when you receive a fax Cannot receive faxes automatically Fax sent is dirty or documents are printed with streaks Cannot send a fax in ECM modeCannot send a fax Telephone disconnects during a call Repeated errors occur when you send a faxCannot dial Memory card is not recognized Removable disk does not appear in Windows Explorer Unplug/Eject icon does not appear Windows Windows Explorer, you cannot display Thumbnails Windows If nothing displays in the LCD if there is no power10-14Troubleshooting Removing jams in the paper output tray If the power disconnects unexpectedlyRemoving jammed paper Removing jams from the machine’s interior Paying attention to the following points, reload the paper Removing jammed documentsIf there are repeated paper jams Chapter Troubleshooting Interpreting the messages If you cannot solve the problemIf the nozzle check pattern does not print properly LCD messages Accessing the machine settings Machine settingsPrinting a list to check the current settings 11-1 Function key Copy SettingsName Description Setting Details 11-2 11-3 MM/DD/YYYY 15 SEC 11-433600bps Switch 11-5 11-6 Fax Model Menu Memory Reference Function key FaxFunction key Fax Menu Photo Print Mode Function key Photo Print 11-7 11-8 Speciﬁcations General speciﬁcations Envelope printable areas Printable areasPaper printable areas Scanned area System requirements Ink speciﬁcationsBanner paper printable areas Copy speciﬁcations Print speciﬁcationsPhoto print speciﬁcations Fax Model Fax speciﬁcations Scan speciﬁcations Telephone speciﬁcations Index 2Index Index 4Index Limited Warranty-U.S. Only InstantExchange† Carry-In/ Mail-In Index Sending from computer problems 10-11 Index Chapter Quick Reference Guide