Chapter 5 Troubleshooting
Contacting the Cisco Technical Assistance Center
See the “Obtaining Documentation and Submitting a Service Request” section on page 17 for more information about contacting the TAC.
Serial Numbers
When you contact Cisco Technical Assistance, have the serial number of your switch available. Refer to Figure
Figure 5-3 Catalyst 4503 Serial Number Location
SN: AAANNNNXXXX
4506 |
4503 
SUPERVISOR | |
| |
| ENGINE IV |
| UPLINK 1 |
| UPLINK 2 |
STATUS | |
| LINE ACTIVE |
| LINE ACTIVE |
| ACTIVE |
1
13 1
13
CONSOLE | 1M0/G10T0 |
|
UTILIZATION |
|
|
1% |
|
|
100% | LINK | EJECT |
1 |
| |
13 |
|
|
1 |
|
|
13 |
|
|
FLASH
RESET
105727
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| Catalyst 4500 Series Switches Installation Guide |
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