Contents

Chapter 3: Using Basic Phone Functions

26

Using Phone Hardware and Accessories

27

Using the Speakerphone

27

Using the Headset with Your IP Phone

27

Switching Between the Handset/Headset/Speakerphone During a Call

27

Sending Audio to the Phone Speaker

27

Choosing Your Preferred Audio Device

28

Adjusting Call Volume and Muting

29

Adjusting Call Volume

29

Adjusting the Ringer Volume

29

Using Mute

29

Placing or Answering a Call

29

Using Dial Assistance

30

Putting a Call on Hold

30

Resuming a Call

31

Ending a Call

31

Transferring Calls

31

Performing an Attended Transfer

32

Performing an Unattended (Blind) Transfer

32

Transferring a Held Call to an Active Call

33

Redialing

33

Viewing and Returning Missed Calls

34

Turning the Missed Calls Shortcut On and Off

35

Forwarding Calls

35

Forwarding All Calls

36

Forwarding Calls When Your Phone is Busy

36

Forwarding Calls When You Don’t Answer the Phone

37

Delaying Call Forwarding When You Don’t Answer the Phone

37

Stopping Call Forwarding

38

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Cisco Systems 509G manual Contents Using Basic Phone Functions