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Cisco Systems 509G Upgrading Your Phone’s Firmware, Determining Your Current Firmware Version

Models: 509G

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Installing Your Phone	2
Installing Your Phone
Upgrading Your Phone’s Firmware

If the phone does not start, confirm your installation and connections. If these are correct, try unplugging the phone and plugging it back in again. If you still don’t see the display, then contact your phone administrator or Internet Telephony Service Provider (ITSP).

Upgrading Your Phone’s Firmware

Your phone ships with pre-installed firmware. However, later firmware versions may be available that add features and fix problems with your phone. You may need to upgrade your phone to the latest firmware for ideal performance.

!

CAUTION If you are using your phone with an Internet Telephony Service Provider’s system, do not upgrade your phone’s firmware without consulting your service provider. Your provider may automatically upgrade your phones without any action on your part necessary.

To upgrade your phone’s firmware, do one of the following:

•Download the firmware from the Cisco website and install it from your PC. See the following section for instructions.

•Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your phone is part of a Cisco SPA 9000 Voice System network). See the Cisco SPA 9000 Voice System Setup Wizard User Guide.

Determining Your Current Firmware Version

Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G:

STEP 1 Press the Setup button.

STEP 2 Scroll to Product Info and press select.

STEP 3 Scroll to Software Version. The firmware version number is displayed.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Cisco Systems 509G manual Upgrading Your Phone’s Firmware, Determining Your Current Firmware Version

Contents

User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Contents Getting Started Installing Your PhoneContents Using Basic Phone Functions Using Advanced Phone Features ContentsContents Using the Web InterfaceUsing the Cisco SPA 500S Attendant Console Appendix a Where to Go From HereGetting Started About This DocumentOrganization Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone’s Lines and Buttons Phone ComponentsCalls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone ConsoleInstalling Your Phone Before You Begin Phone ConnectionsConnecting the Handset Installing the Stand OptionalMounting the Phone to the Wall Optional MB100 Wall Mount KitInstalling Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting the Phone to the Wireless NetworkConnecting a PC to Your Phone Optional Connecting Wired and Wireless Headsets OptionalVerifying Phone Startup Upgrading Your Phone’s Firmware Determining Your Current Firmware VersionCisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Download the Firmware Get Your Phone’s IP Address Cisco SPA 501GSPA 501G Install the Firmware Spa504-6-2-0.exeUsing Basic Phone Functions Using the Headset with Your IP Phone Using Phone Hardware and AccessoriesUsing the Speakerphone Sending Audio to the Phone SpeakerChoosing Your Preferred Audio Device Select Preferences Choose Send Audio to Speaker editAdjusting the Ringer Volume Adjusting Call Volume and MutingAdjusting Call Volume Using MuteUsing Dial Assistance Putting a Call on HoldResuming a Call Ending a CallTransferring Calls Performing an Attended Transfer Performing an Unattended Blind TransferRedialing Transferring a Held Call to an Active CallViewing and Returning Missed Calls Select Call History Select Missed CallsForwarding Calls Interface see the Configuring Call Forwarding section onTurning the Missed Calls Shortcut On and Off Select Preferences Choose Miss Call Shortcut and press editUsing the star code Forwarding Calls When Your Phone is BusyUsing the cfwd sofkey Forwarding All CallsForwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneUsing the Setup button Stopping Call Forwarding Setting Do Not DisturbUsing the dnd softkey Activating Do Not DisturbTurning Call Waiting On and Off Using the -dnd softkeyInterface. See the Configuring Call Waiting section on Deactivating Do Not DisturbPicking Up a Call Select PreferencesParking a Call Placing a Three-Way Conference Call Select Call Park StatusConferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal DirectoryInterface. See the Using Your Personal Directory section on Using the Corporate Directory Select Corporate DirectoryScroll to the Ldap Directory Name and press Select Interface. See the Viewing Call History Lists section on Using the Call History ListsViewing the Call History Lists Select Call HistoryCalling from the Call History Lists Deleting a Number from the Call History ListsSaving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing VoicemailSelect Set Password Using Advanced Phone Features Blocking Caller ID Configuring Privacy and Security FeaturesUsing Advanced Phone Features Blocking Anonymous CallsUsing Secure Call Choose Block Anonymous Call and press editEnabling Dial Assistance Creating Speed DialsSelect Preferences Choose Dial Preferences and press edit Interface. See Creating Speed Dials, on Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Select Speed DialUsing Speed Dials Using the Paging FeatureCisco SPA 504G, SPA508G, SPA509G Paging Another Phone Monitoring/Accessing Another Phone from Your PhoneConfiguring Auto Answer Paging a Group of PhonesCustomizing Your LCD Screen Changing the LCD Screen ContrastWeb Interface. See Changing the LCD Contrast, on Select Preferences Choose Back Light Timer and press edit Changing the Screen Backlight SettingsConfiguring the Phone Screen Saver Select Screen Saver ModeScreen Saver Mode, Choose Enable Screen Saver and press edit Screen Saver Mode, choose Screen Saver Icon and press editChanging Your Ring Tone Using Ring TonesTurning on the Screen Saver Select Ring ToneSetting Your Phone’s Date and Time Configuring Date and Time Parameters on Your PhoneUsing Star Codes Select Time/DateCode Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Number OptionAdvanced Procedures for Technical Support Personnel Reboot See Rebooting Your Phone,Rebooting Your Phone Cisco SPA 502G, SPA 504G, SPA 508G, SPAUsing the Web Interface Logging in to the Web Interface Configuring Call Forwarding Configuring Call Waiting Under Supplementary Services, locate the CW Setting fieldBlocking Caller ID Blocking Anonymous CallsUsing Your Personal Directory Viewing Call History Lists=Marketingp=5045551212 Accepting Text Messages Adjusting Audio Volume Configuring the Phone Screen Saver Changing the LCD ContrastConfiguring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S onUsing the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500SClick the Att Console Status tab Product Resources SupportProduct Documentation List of Documents Cisco Small Business