386 User Guide Integrated Lights-Out

Troubleshooting Video and Monitor Problems

The following sections discuss items to be aware of when attempting to resolve video and monitor issues.

General Guidelines

•The client screen resolution must be greater than the screen resolution of the remote server.

•The iLO Remote Console only supports the ATI Rage XL video chip that is integrated in the system. The Remote Console functionality of iLO does not work if you install a plug-in video card. All other iLO functionality is available if you choose to use a plug-in video card.

•Only one user at a time is allowed to access the Remote Console. Check to see if another user is logged into iLO.

Telnet Displays Incorrectly in DOS®

When using the iLO Telnet session to display text screens involving a maximized DOS® window, the telnet session is unable to represent anything except the upper portion of the screen if the server screen is larger than 80x25.

To correct this adjust the DOS® windows properties to limit its size to 80x25, before maximizing the DOS window.

•On the title bar of the DOS® window, right-click the mouse and select Properties and select Layout.

•On the Layout tab, change the Screen Buffer Size height to 25.

Video Applications not Displaying in the Remote Console

Some video applications, such as Microsoft® Media Player, will not display, or will display incorrectly, in the Remote Console. This problem is most often seen with applications that use video overlay registers. Typically, applications that stream video use the video overlay registers. iLO is not intended for use with this type of application.