Troubleshooting iLO

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Hardware

iLO uses standard Ethernet cabling, which includes CAT5 UTP with RJ-45 connectors. Straight-through cabling is necessary for a hardware link to a standard Ethernet hub. Use a crossover cable for a direct PC connection.

Software

The iLO Management Port must be connected to a network that is connected to a DHCP server, and iLO must be on the network before power is applied. DHCP sends a request soon after power is applied. If the DHCP request is not answered when iLO first boots, then it will reissue the request at 90-second intervals.

The DHCP server must be configured to supply DNS and WINS name resolution. iLO can be configured to work with a static IP address either in the F8 option ROM setup or from the Network Settings Web page.

The default DNS name appears on the network settings tag and can be used to locate iLO without knowing the assigned IP address.

If a direct connection to a PC is used, then a static IP address must be used because there is no DHCP server on the link.

Within the iLO RBSU, you may press the F1 key inside the DNS/DHCP page for advanced options to view the status of iLO DHCP requests.

Login Issues

Use the following information when attempting to resolve login issues:

•Try the default login, which is located on the network settings tag.

•If you forget your password, an administrator with the Administer User Accounts privilege can reset it.

•If an administrator forgets his or her password, the administrator must use the Security Override Switch or establish an administrator account and password using HPONCFG.

•Check for standard problems, such as: