HP Integrated Lights-Out Directory User Premature Logout, Login Name and Password Not Accepted, iLO Management Port Not Accessible by Name

372 User Guide Integrated Lights-Out

−Is the password complying with password restrictions? For example, are there case-sensitive characters in the password?

−Is an unsupported browser being used?

Login Name and Password Not Accepted

If you have connected to iLO but it does not accept your login name and password, you must verify that your login information is configured correctly. Have a user who has the Administer User Accounts privilege log in and change your password. If you are still unable to connect, have the user log in again and delete and re-add your user account.

NOTE: The RBSU can also be used to correct login problems.

Directory User Premature Logout

Network errors can cause iLO to conclude that a directory connection is no longer valid. If iLO cannot detect the directory, iLO terminates the directory connection. Any additional attempts to continue using the terminated connection redirects the browser to the Login Page.

Redirection to the Login Page can appear to be a premature session timeout. A premature session timeout can occur during an active session if:

•The network connection is severed.

•The directory server is shut down.

To recover from a premature session timeout, log back in and continue using iLO. If the directory server is unavailable, you must use a local account.

iLO Management Port Not Accessible by Name

The iLO Management Port can register with a WINS server or DDNS server to provide the name-to-IP address resolution necessary to access the iLO Management Port by name. The WINS or DDNS server must be up and running before the iLO Management Port is powered on, and the iLO Management Port must have a valid route to the WINS or DDNS server.