14 User Guide Integrated Lights-Out

Troubleshooting Video and Monitor Problems................................................................................

386

General Guidelines ...............................................................................................................

386

Telnet Displays Incorrectly in DOS®...................................................................................

386

Video Applications not Displaying in the Remote Console .................................................

386

Troubleshooting Virtual Media Problems........................................................................................

387

Virtual Drive Listing.............................................................................................................

387

Virtual Media Applet has a Red X and Will Not Display.....................................................

387

Virtual Floppy Media Applet is Unresponsive .....................................................................

387

Troubleshooting Miscellaneous Problems .......................................................................................

387

Cookie Sharing Between Browser Instances and iLO ..........................................................

388

Inability to Get SNMP Information from Insight Manager 7 or Systems Insight Manager. 390

Incorrect Time or Date of the Entries in the Event Log........................................................

391

Inability to Upgrade iLO Firmware ......................................................................................

391

iLO Does Not Respond to SSL Requests .............................................................................

394

Testing SSL ..........................................................................................................................

394

Resetting iLO........................................................................................................................

395

Server Name Still Present after ERASE Utility is Executed ................................................

396

Troubleshooting a Remote Host ...........................................................................................

396

Technical Support

397

HP Contact Information ...................................................................................................................

397

Before You Contact HP ...................................................................................................................

397

Acronyms and Abbreviations

399

Index

407