Troubleshooting Video and Monitor Problems................................................................................
386
General Guidelines ...............................................................................................................
Telnet Displays Incorrectly in DOS®...................................................................................
Video Applications not Displaying in the Remote Console .................................................
Troubleshooting Virtual Media Problems........................................................................................
387
Virtual Drive Listing.............................................................................................................
Virtual Media Applet has a Red X and Will Not Display.....................................................
Virtual Floppy Media Applet is Unresponsive .....................................................................
Troubleshooting Miscellaneous Problems .......................................................................................
Cookie Sharing Between Browser Instances and iLO ..........................................................
388
Inability to Get SNMP Information from Insight Manager 7 or Systems Insight Manager. 390
Incorrect Time or Date of the Entries in the Event Log........................................................
391
Inability to Upgrade iLO Firmware ......................................................................................
iLO Does Not Respond to SSL Requests .............................................................................
394
Testing SSL ..........................................................................................................................
Resetting iLO........................................................................................................................
395
Server Name Still Present after ERASE Utility is Executed ................................................
396
Troubleshooting a Remote Host ...........................................................................................
397
HP Contact Information ...................................................................................................................
Before You Contact HP ...................................................................................................................
399
407