Troubleshooting iLO

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In addition, the iLO Management Port must be configured with the IP address of the WINS or DDNS server. You can use DHCP to configure the DHCP server with the necessary IP addresses. You can also enter the IP addresses through RBSU or by selecting Network Settings on the Administration tab. The iLO Management Port must be configured to register with either a WINS server or DDNS server. These options are turned on as factory defaults and can be changed through RBSU or by selecting the Network Settings option on the Administration tab.

The clients used to access the iLO Management Port must be configured to use the same DDNS server where the IP address of the iLO Management Port was registered.

If you are using a WINS server and a non-dynamic DNS server, the access to the iLO Management Port might be significantly faster if you configure the DNS server to use the WINS server for name resolution. Refer to the appropriate Microsoft® documentation for more information.

iLO RBSU Unavailable after iLO and Server Reset

If the iLO processor is reset and the server is immediately reset, there is a small chance that the iLO firmware will not be fully initialized when the server performs its initialization and attempts to invoke the iLO RBSU. In this case, the iLO RBSU will be unavailable or the iLO Option ROM code will be skipped altogether. If this happens, reset the server a second time. To avoid this issue, wait a few seconds before resetting the server after resetting the iLO processor.

Inability to Access the Login Page

If you cannot access the login page, you must verify the SSL encryption level of your browser is set to 128 bits. The SSL encryption level in iLO is set to 128 bits and cannot be changed. The browser and iLO encryption levels must be the same.