Viewing and Returning Missed Calls | Cisco Systems 509G instruction

Using Basic Phone Functions	3
Using Basic Phone Functions
Viewing and Returning Missed Calls

Viewing and Returning Missed Calls

The LCD screen on your IP phone notifies you if a call came in that was unanswered.

NOTE Does not apply to the Cisco SPA 501G.

To return a missed call:

•If the LCD screen shows a missed call, press the lcr softkey to return the last missed call. Press the miss softkey to view a list of missed calls, select a call, and press dial.

•If the LCD screen does not show a missed call, you can return a call from the Missed Call list:

a.Press the Setup button.

b.Select Call History.

c.Select Missed Calls.

d.Choose the call you want to return and press dial.

NOTE If the call was from a long distance number, you may have to edit the call before returning it. Press the edit softkey to edit the call and use the softkey buttons and keypad to edit the number.

To view a list of all missed calls:

•If the LCD screen shows a missed call, press the miss softkey to view a list of missed calls.

•If the LCD screen does not show a missed call:

a.Press the Setup button.

b.Select Call History.

c.Select Missed Calls.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Cisco Systems 509G manual Viewing and Returning Missed Calls, Select Call History Select Missed Calls

Contents

User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Installing Your Phone Contents Getting Started Contents Using Basic Phone Functions Contents Using Advanced Phone Features Using the Web Interface Contents Appendix a Where to Go From Here Using the Cisco SPA 500S Attendant Console About This Document Getting Started Organization Overview of the Cisco Small Business Pro IP Phones Phone Components Understanding Your Phone’s Lines and Buttons Calls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Console Caring for Your Phone Installing Your Phone Phone Connections Before You Begin Installing the Stand Optional Connecting the Handset MB100 Wall Mount Kit Mounting the Phone to the Wall Optional Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting the Phone to the Wireless Network Connecting Your Phone to the Network Connecting Wired and Wireless Headsets Optional Connecting a PC to Your Phone Optional Verifying Phone Startup Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Upgrading Your Phone’s FirmwareDetermining Your Current Firmware Version SPA 501G Download the Firmware Get Your Phone’s IP AddressCisco SPA 501G Spa504-6-2-0.exe Install the Firmware Using Basic Phone Functions Using the Speakerphone Using Phone Hardware and AccessoriesUsing the Headset with Your IP Phone Sending Audio to the Phone Speaker Select Preferences Choose Send Audio to Speaker edit Choosing Your Preferred Audio Device Adjusting Call Volume Adjusting Call Volume and MutingAdjusting the Ringer Volume Using Mute Putting a Call on Hold Using Dial Assistance Transferring Calls Resuming a CallEnding a Call Performing an Unattended Blind Transfer Performing an Attended Transfer Transferring a Held Call to an Active Call Redialing Select Call History Select Missed Calls Viewing and Returning Missed Calls Turning the Missed Calls Shortcut On and Off Interface see the Configuring Call Forwarding section onForwarding Calls Select Preferences Choose Miss Call Shortcut and press edit Using the cfwd sofkey Forwarding Calls When Your Phone is BusyUsing the star code Forwarding All Calls Using the Setup button Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Using the dnd softkey Setting Do Not DisturbStopping Call Forwarding Activating Do Not Disturb Interface. See the Configuring Call Waiting section on Using the -dnd softkeyTurning Call Waiting On and Off Deactivating Do Not Disturb Select Preferences Picking Up a Call Parking a Call Select Call Park Status Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Interface. See the Using Your Personal Directory section on Using the Phone DirectoriesUsing Your Personal Directory Scroll to the Ldap Directory Name and press Select Using the Corporate DirectorySelect Corporate Directory Viewing the Call History Lists Using the Call History ListsInterface. See the Viewing Call History Lists section on Select Call History Saving a Call History List Number to Your Directory Calling from the Call History ListsDeleting a Number from the Call History Lists Select Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Using Advanced Phone Features Configuring Privacy and Security FeaturesBlocking Caller ID Blocking Anonymous Calls Choose Block Anonymous Call and press edit Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling Dial AssistanceCreating Speed Dials Creating Numerical Speed Dials Creating Speed Dials on Unused Line ButtonsInterface. See Creating Speed Dials, on Select Speed Dial Cisco SPA 504G, SPA508G, SPA509G Using Speed DialsUsing the Paging Feature Configuring Auto Answer Monitoring/Accessing Another Phone from Your PhonePaging Another Phone Paging a Group of Phones Web Interface. See Changing the LCD Contrast, on Customizing Your LCD ScreenChanging the LCD Screen Contrast Configuring the Phone Screen Saver Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Select Screen Saver Mode Screen Saver Mode, choose Screen Saver Icon and press edit Screen Saver Mode, Choose Enable Screen Saver and press edit Turning on the Screen Saver Using Ring TonesChanging Your Ring Tone Select Ring Tone Using Star Codes Configuring Date and Time Parameters on Your PhoneSetting Your Phone’s Date and Time Select Time/Date Code Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Option Number Reboot See Rebooting Your Phone, Advanced Procedures for Technical Support Personnel Cisco SPA 502G, SPA 504G, SPA 508G, SPA Rebooting Your Phone Using the Web Interface Logging in to the Web Interface Configuring Call Forwarding Under Supplementary Services, locate the CW Setting field Configuring Call Waiting Blocking Anonymous Calls Blocking Caller ID =Marketingp=5045551212 Using Your Personal DirectoryViewing Call History Lists Accepting Text Messages Adjusting Audio Volume Changing the LCD Contrast Configuring the Phone Screen Saver Configuring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S on Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Click the Att Console Status tab Using the Cisco SPA 500SMonitoring the Cisco SPA 500S Product Documentation Product ResourcesSupport Cisco Small Business List of Documents