Understanding Your Phone’s Lines and Buttons | Cisco Systems 509G

Getting Started	1
Getting Started
Understanding Your Phone’s Lines and Buttons

Understanding Your Phone’s Lines and Buttons

Use the following graphic and table to identify the parts of your phone.

Phone Components

Figure 1 Phone Components

The photo above shows the Cisco SPA 509G to illustrate the Cisco Small Business Pro IP Phone features. Other models differ. See the “Overview of the Cisco Small Business Pro IP Phones” section on page 3.

Numbered objects in the photo are explained in the following table.

#	Phone Feature	Description

1	Handset	Pick up to place or answer a call.

2	Message Waiting	Displays solid red when you have a new voice mail
	Indicator	message. Flashes red during an incoming call.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Cisco Systems 509G manual Understanding Your Phone’s Lines and Buttons, Phone Components

Contents

User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Installing Your Phone Contents Getting Started Contents Using Basic Phone Functions Contents Using Advanced Phone Features Using the Web Interface Contents Appendix a Where to Go From Here Using the Cisco SPA 500S Attendant Console About This Document Getting Started Organization Overview of the Cisco Small Business Pro IP Phones Phone Components Understanding Your Phone’s Lines and Buttons Calls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Console Caring for Your Phone Installing Your Phone Phone Connections Before You Begin Installing the Stand Optional Connecting the Handset MB100 Wall Mount Kit Mounting the Phone to the Wall Optional Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting the Phone to the Wireless Network Connecting Your Phone to the Network Connecting Wired and Wireless Headsets Optional Connecting a PC to Your Phone Optional Verifying Phone Startup Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Upgrading Your Phone’s FirmwareDetermining Your Current Firmware Version SPA 501G Download the Firmware Get Your Phone’s IP AddressCisco SPA 501G Spa504-6-2-0.exe Install the Firmware Using Basic Phone Functions Sending Audio to the Phone Speaker Using Phone Hardware and AccessoriesUsing the Speakerphone Using the Headset with Your IP Phone Select Preferences Choose Send Audio to Speaker edit Choosing Your Preferred Audio Device Using Mute Adjusting Call Volume and MutingAdjusting Call Volume Adjusting the Ringer Volume Putting a Call on Hold Using Dial Assistance Transferring Calls Resuming a CallEnding a Call Performing an Unattended Blind Transfer Performing an Attended Transfer Transferring a Held Call to an Active Call Redialing Select Call History Select Missed Calls Viewing and Returning Missed Calls Select Preferences Choose Miss Call Shortcut and press edit Interface see the Configuring Call Forwarding section onTurning the Missed Calls Shortcut On and Off Forwarding Calls Forwarding All Calls Forwarding Calls When Your Phone is BusyUsing the cfwd sofkey Using the star code Using the Setup button Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Activating Do Not Disturb Setting Do Not DisturbUsing the dnd softkey Stopping Call Forwarding Deactivating Do Not Disturb Using the -dnd softkeyInterface. See the Configuring Call Waiting section on Turning Call Waiting On and Off Select Preferences Picking Up a Call Parking a Call Select Call Park Status Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Interface. See the Using Your Personal Directory section on Using the Phone DirectoriesUsing Your Personal Directory Scroll to the Ldap Directory Name and press Select Using the Corporate DirectorySelect Corporate Directory Select Call History Using the Call History ListsViewing the Call History Lists Interface. See the Viewing Call History Lists section on Saving a Call History List Number to Your Directory Calling from the Call History ListsDeleting a Number from the Call History Lists Select Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and Security FeaturesUsing Advanced Phone Features Blocking Caller ID Choose Block Anonymous Call and press edit Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Interface. See Creating Speed Dials, on Cisco SPA 504G, SPA508G, SPA509G Using Speed DialsUsing the Paging Feature Paging a Group of Phones Monitoring/Accessing Another Phone from Your PhoneConfiguring Auto Answer Paging Another Phone Web Interface. See Changing the LCD Contrast, on Customizing Your LCD ScreenChanging the LCD Screen Contrast Select Screen Saver Mode Changing the Screen Backlight SettingsConfiguring the Phone Screen Saver Select Preferences Choose Back Light Timer and press edit Screen Saver Mode, choose Screen Saver Icon and press edit Screen Saver Mode, Choose Enable Screen Saver and press edit Select Ring Tone Using Ring TonesTurning on the Screen Saver Changing Your Ring Tone Select Time/Date Configuring Date and Time Parameters on Your PhoneUsing Star Codes Setting Your Phone’s Date and Time Code Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Option Number Reboot See Rebooting Your Phone, Advanced Procedures for Technical Support Personnel Cisco SPA 502G, SPA 504G, SPA 508G, SPA Rebooting Your Phone Using the Web Interface Logging in to the Web Interface Configuring Call Forwarding Under Supplementary Services, locate the CW Setting field Configuring Call Waiting Blocking Anonymous Calls Blocking Caller ID =Marketingp=5045551212 Using Your Personal DirectoryViewing Call History Lists Accepting Text Messages Adjusting Audio Volume Changing the LCD Contrast Configuring the Phone Screen Saver Configuring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S on Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Click the Att Console Status tab Using the Cisco SPA 500SMonitoring the Cisco SPA 500S Product Documentation Product ResourcesSupport Cisco Small Business List of Documents