Cisco Systems 509G guide

Using Advanced Phone Features	4
Using Advanced Phone Features
Using the Interactive Voice Response Menu on the Cisco SPA 501G

Code	Definition

78Activate Do Not Disturb. See Setting Do Not Disturb, page 38.

79Deactivate Do Not Disturb. See Setting Do Not Disturb, page 38.

86Deactivate Call Back.

87Deactivate anonymous call blocking. See Blocking Anonymous Calls, page 50.

90	Activate Call Forward Busy. See Forwarding Calls, page 35.

91	Deactivate Call Forward Busy. See Forwarding Calls, page 35.

92	Activate Call Forward No Answer. See Forwarding Calls, page 35.

93	Deactivate Call Forward No Answer. See Forwarding Calls, page 35.

96	Page an extension.** See Using the Paging Feature, page 54.

98	Perform a blind transfer. Transferring Calls, page 31.

*Requires that your IP phone be part of a Cisco SPA 9000 Voice System network. **Requires that the paged extension be part of a Cisco SPA 9000 Voice System network.

Using the Interactive Voice Response Menu on the Cisco SPA 501G

The Cisco SPA 501G provides an interactive voice response menu. You can enter options and receive information about the phone and its operation.

To access the IVR:

STEP 1 Press the Setup button.

Enter the IVR option by pressing the numbers of the option, then press #. Some menus require entering of further information or numbers.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Cisco Systems 509G manual Activate Do Not Disturb. See Setting Do Not Disturb

Contents

User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Installing Your Phone Contents Getting Started Contents Using Basic Phone Functions Contents Using Advanced Phone Features Using the Web Interface Contents Appendix a Where to Go From Here Using the Cisco SPA 500S Attendant Console About This Document Getting Started Organization Overview of the Cisco Small Business Pro IP Phones Phone Components Understanding Your Phone’s Lines and Buttons Calls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Console Caring for Your Phone Installing Your Phone Phone Connections Before You Begin Installing the Stand Optional Connecting the Handset MB100 Wall Mount Kit Mounting the Phone to the Wall Optional Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting the Phone to the Wireless Network Connecting Your Phone to the Network Connecting Wired and Wireless Headsets Optional Connecting a PC to Your Phone Optional Verifying Phone Startup Upgrading Your Phone’s Firmware Determining Your Current Firmware VersionCisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Download the Firmware Get Your Phone’s IP Address Cisco SPA 501GSPA 501G Spa504-6-2-0.exe Install the Firmware Using Basic Phone Functions Using the Speakerphone Using Phone Hardware and AccessoriesUsing the Headset with Your IP Phone Sending Audio to the Phone Speaker Select Preferences Choose Send Audio to Speaker edit Choosing Your Preferred Audio Device Adjusting Call Volume Adjusting Call Volume and MutingAdjusting the Ringer Volume Using Mute Putting a Call on Hold Using Dial Assistance Resuming a Call Ending a CallTransferring Calls Performing an Unattended Blind Transfer Performing an Attended Transfer Transferring a Held Call to an Active Call Redialing Select Call History Select Missed Calls Viewing and Returning Missed Calls Turning the Missed Calls Shortcut On and Off Interface see the Configuring Call Forwarding section onForwarding Calls Select Preferences Choose Miss Call Shortcut and press edit Using the cfwd sofkey Forwarding Calls When Your Phone is BusyUsing the star code Forwarding All Calls Forwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneUsing the Setup button Using the dnd softkey Setting Do Not DisturbStopping Call Forwarding Activating Do Not Disturb Interface. See the Configuring Call Waiting section on Using the -dnd softkeyTurning Call Waiting On and Off Deactivating Do Not Disturb Select Preferences Picking Up a Call Parking a Call Select Call Park Status Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal DirectoryInterface. See the Using Your Personal Directory section on Using the Corporate Directory Select Corporate DirectoryScroll to the Ldap Directory Name and press Select Viewing the Call History Lists Using the Call History ListsInterface. See the Viewing Call History Lists section on Select Call History Calling from the Call History Lists Deleting a Number from the Call History ListsSaving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing VoicemailSelect Set Password Using Advanced Phone Features Using Advanced Phone Features Configuring Privacy and Security FeaturesBlocking Caller ID Blocking Anonymous Calls Choose Block Anonymous Call and press edit Using Secure Call Enabling Dial Assistance Creating Speed DialsSelect Preferences Choose Dial Preferences and press edit Creating Numerical Speed Dials Creating Speed Dials on Unused Line ButtonsInterface. See Creating Speed Dials, on Select Speed Dial Using Speed Dials Using the Paging FeatureCisco SPA 504G, SPA508G, SPA509G Configuring Auto Answer Monitoring/Accessing Another Phone from Your PhonePaging Another Phone Paging a Group of Phones Customizing Your LCD Screen Changing the LCD Screen ContrastWeb Interface. See Changing the LCD Contrast, on Configuring the Phone Screen Saver Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Select Screen Saver Mode Screen Saver Mode, choose Screen Saver Icon and press edit Screen Saver Mode, Choose Enable Screen Saver and press edit Turning on the Screen Saver Using Ring TonesChanging Your Ring Tone Select Ring Tone Using Star Codes Configuring Date and Time Parameters on Your PhoneSetting Your Phone’s Date and Time Select Time/Date Code Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Option Number Reboot See Rebooting Your Phone, Advanced Procedures for Technical Support Personnel Cisco SPA 502G, SPA 504G, SPA 508G, SPA Rebooting Your Phone Using the Web Interface Logging in to the Web Interface Configuring Call Forwarding Under Supplementary Services, locate the CW Setting field Configuring Call Waiting Blocking Anonymous Calls Blocking Caller ID Using Your Personal Directory Viewing Call History Lists=Marketingp=5045551212 Accepting Text Messages Adjusting Audio Volume Changing the LCD Contrast Configuring the Phone Screen Saver Configuring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S on Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500SClick the Att Console Status tab Product Resources SupportProduct Documentation Cisco Small Business List of Documents