Reboot See Rebooting Your Phone | Cisco Systems 509G specification

Using Advanced Phone Features	4
Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel

Advanced Procedures for Technical Support Personnel

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CAUTION These menus are used to configure and troubleshoot your phone and the phone network. You should not change these settings or perform these actions unless directed to do so by your phone administrator.

To access advanced menus on the Cisco SPA 502G, SPA 504G, SPA 508G, and SPA 509G, follow the procedures below. For the Cisco SPA 501G, many of these options can be performed in the IVR. See the “Using the Interactive Voice Response Menu on the Cisco SPA 501G” section on page 62.

STEP 1 Press the Setup button.

STEP 2 Choose from the following options:

•Network: This setting is to configure and troubleshoot the network. You should not change this settings unless directed to by your Administrator as this can seriously alter your phone’s functions.

•Product Info: This setting displays the product name, serial number, software version, hardware version, MAC address and Client Certificate.

•Status: This setting displays the status of the phone, extension and line buttons.

•Reboot: See Rebooting Your Phone, page 66.

•Restart: Restarts your phone.

•Factory Reset: Resets your phone to the factory default settings.

!

CAUTION If you choose factory reset, you will return the phone to the original factory settings and will erase all current settings, including the directory and call logs. It is also possible that your phone extension will change.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Cisco Systems 509G manual Advanced Procedures for Technical Support Personnel, Reboot See Rebooting Your Phone

Contents

User Guide Cisco Systems, Inc. All rights reserved OL-19750-02 Contents Getting Started Installing Your Phone Contents Using Basic Phone Functions Using Advanced Phone Features Contents Contents Using the Web Interface Using the Cisco SPA 500S Attendant Console Appendix a Where to Go From Here Getting Started About This Document Organization Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone’s Lines and Buttons Phone Components Calls section on Softkey Buttons Button Function Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Console Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Stand Optional Mounting the Phone to the Wall Optional MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Reversing the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting the Phone to the Wireless Network Connecting a PC to Your Phone Optional Connecting Wired and Wireless Headsets Optional Verifying Phone Startup Upgrading Your Phone’s Firmware Determining Your Current Firmware VersionCisco SPA 502G, SPA 504G, SPA 508G, SPA 509G Download the Firmware Get Your Phone’s IP Address Cisco SPA 501GSPA 501G Install the Firmware Spa504-6-2-0.exe Using Basic Phone Functions Using Phone Hardware and Accessories Using the SpeakerphoneUsing the Headset with Your IP Phone Sending Audio to the Phone Speaker Choosing Your Preferred Audio Device Select Preferences Choose Send Audio to Speaker edit Adjusting Call Volume and Muting Adjusting Call VolumeAdjusting the Ringer Volume Using Mute Using Dial Assistance Putting a Call on Hold Resuming a Call Ending a CallTransferring Calls Performing an Attended Transfer Performing an Unattended Blind Transfer Redialing Transferring a Held Call to an Active Call Viewing and Returning Missed Calls Select Call History Select Missed Calls Interface see the Configuring Call Forwarding section on Turning the Missed Calls Shortcut On and OffForwarding Calls Select Preferences Choose Miss Call Shortcut and press edit Forwarding Calls When Your Phone is Busy Using the cfwd sofkeyUsing the star code Forwarding All Calls Forwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the PhoneUsing the Setup button Setting Do Not Disturb Using the dnd softkeyStopping Call Forwarding Activating Do Not Disturb Using the -dnd softkey Interface. See the Configuring Call Waiting section onTurning Call Waiting On and Off Deactivating Do Not Disturb Picking Up a Call Select Preferences Parking a Call Placing a Three-Way Conference Call Select Call Park Status Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal DirectoryInterface. See the Using Your Personal Directory section on Using the Corporate Directory Select Corporate DirectoryScroll to the Ldap Directory Name and press Select Using the Call History Lists Viewing the Call History ListsInterface. See the Viewing Call History Lists section on Select Call History Calling from the Call History Lists Deleting a Number from the Call History ListsSaving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing VoicemailSelect Set Password Using Advanced Phone Features Configuring Privacy and Security Features Using Advanced Phone FeaturesBlocking Caller ID Blocking Anonymous Calls Using Secure Call Choose Block Anonymous Call and press edit Enabling Dial Assistance Creating Speed DialsSelect Preferences Choose Dial Preferences and press edit Creating Speed Dials on Unused Line Buttons Creating Numerical Speed DialsInterface. See Creating Speed Dials, on Select Speed Dial Using Speed Dials Using the Paging FeatureCisco SPA 504G, SPA508G, SPA509G Monitoring/Accessing Another Phone from Your Phone Configuring Auto AnswerPaging Another Phone Paging a Group of Phones Customizing Your LCD Screen Changing the LCD Screen ContrastWeb Interface. See Changing the LCD Contrast, on Changing the Screen Backlight Settings Configuring the Phone Screen SaverSelect Preferences Choose Back Light Timer and press edit Select Screen Saver Mode Screen Saver Mode, Choose Enable Screen Saver and press edit Screen Saver Mode, choose Screen Saver Icon and press edit Using Ring Tones Turning on the Screen SaverChanging Your Ring Tone Select Ring Tone Configuring Date and Time Parameters on Your Phone Using Star CodesSetting Your Phone’s Date and Time Select Time/Date Code Definition Activate Do Not Disturb. See Setting Do Not Disturb, Number Option Number Option Advanced Procedures for Technical Support Personnel Reboot See Rebooting Your Phone, Rebooting Your Phone Cisco SPA 502G, SPA 504G, SPA 508G, SPA Using the Web Interface Logging in to the Web Interface Configuring Call Forwarding Configuring Call Waiting Under Supplementary Services, locate the CW Setting field Blocking Caller ID Blocking Anonymous Calls Using Your Personal Directory Viewing Call History Lists=Marketingp=5045551212 Accepting Text Messages Adjusting Audio Volume Configuring the Phone Screen Saver Changing the LCD Contrast Configuring the Phone Screen Saver Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S on Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500SClick the Att Console Status tab Product Resources SupportProduct Documentation List of Documents Cisco Small Business