Using Basic Phone Functions

3

 

Picking Up a Call

 

 

 

 

 

NOTE For the Cisco SPA 501G, you can only configure Call Waiting in the IP Phone Web Interface or by using the star code.

Using the Setup button:

STEP 1 Press the Setup button.

STEP 2 Select Preferences.

STEP 3 Choose Call Waiting and press edit.

STEP 4 Press the y/n softkey to turn call waiting on or off.

STEP 5 Press ok.

STEP 6 Press save.

Using the star code:

Enter *56 to activate call waiting.

Enter *71 before dialing a number to activate call waiting for that call.

Enter *57 to deactivate call waiting.

Enter *72 before dialing a number to deactivate call waiting for that call.

Picking Up a Call

You can pick up a call that is ringing at another extension. Depending on the way your phone network is configured, you can pick up a call in the following ways:

Pick up a call that is ringing at an extension in your group using the grPick softkey. (Not available for the Cisco SPA 501G.)

Pick up a call that is ringing at specific extension using the pickup softkey. (Not available for the Cisco SPA 501G.)

Pick up a call ringing at an extension that is configured on one of the line buttons on your phone. Requires configuration by your phone administrator. (Not available on Cisco SPA 502G.)

Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

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Cisco Systems 509G manual Picking Up a Call, Select Preferences