Contents | Cisco Systems 7945G, 7965G manual

Contents

Getting Started 1

Using this Guide 1

Finding Additional Information 2

Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2

Safety and Performance Information 2

Cisco Product Security Overview	3
Accessibility Features 3
Connecting Your Phone 4
An Overview of Your Phone	8
Understanding Buttons and Hardware		8
Understanding Lines and Calls 13
Understanding Line and Call Icons		13
Understanding Phone Screen Features		15
Choosing Phone Screen Items 16
Cleaning and Maintaining the Phone Screen			16
Waking the Phone Screen from Sleep Mode			16

Understanding Feature Buttons and Menus 17

Accessing the Help System on Your Phone 17

Understanding Feature Availability 18

Understanding SIP vs. SCCP 19

Basic Call Handling 20

Placing a Call—Basic Options 20

Placing a Call—Additional Options 21

Answering a Call 23

Ending a Call 25

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0

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Cisco Systems 7945G, 7965G manual Contents

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility FeaturesUsing External Devices Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Using a Headset Adjusting the Footstand OptionalRegistering with Taps Headset SupportPage Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Changing Phone Settings Accessing the Help SystemUsing the User Options Using a Handset, Headset Icon Line or call state Description Understanding Lines and CallsUnderstanding Line and Call Icons Calls, See Using BLF to Determine a Line State,Receiving Intercom Calls, With the caller. Placing or Receiving Intercom Calls, Menus, Understanding Phone Screen Features13, and Viewing Multiple Calls, Waking the Phone Screen from Sleep Mode Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Screen item Do this Press a feature button to open or close a feature menu Understanding Feature Buttons and MenusAccessing the Help System on Your Phone Feature Softkey Line Button Label and Icon Understanding Feature Availability Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then See Corporate Placing a Call-Additional OptionsTips Choose Personal Address Book PersonalDirectory to log If you want to Answering a CallIf you want to Then For more information, see Answer or Tip Answer Ending a Call Using Hold and ResumeTo end a call, hang up. Here are some more details Or EndCall Toggle Microphone on Press Toggle Microphone off Using Mute Viewing Multiple Calls Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Transferring Calls Sending a Call to a Voice Message System Settings on the Web, Access your call forwarding settings. See Controlling LineForwarding Calls to Another Number Your User Options Web Pages, Using Do Not Disturb Making Conference Calls Using Conference FeaturesOr DND User Options Web Pages, Remove participants See Viewing or Removing Conference Participants, Using Join More information Using Meet-Me Viewing or Removing Conference Participants See Using Conference,Starting or Joining a Meet-Me Conference Call Press ConfList or Conference List Placing or Receiving Intercom Calls If you want to Then Speed Dialing Advanced Call Handling Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use Icon Sharing Call Information and Barging Using Barge to Add Yourself to a Shared-Line CallPrivacy CBarge and Barge Press Private Participants if you Used cBargePrevent others from viewing or Ringing, your phone will speed dial the line number Using BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsNotify your system Press Mcid or Malicious Call ID If you Then Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call, See Placing a Call-Additional Options, Page Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsChange the ring tone per Choose User Preferences Rings User Preferences Brightness Customizing the Phone ScreenUser Preferences Background Images User Preferences Contrast Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press Delete Tips Directory Dialing Using Corporate Directory on Your PhoneDial from a corporate Choose Corporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast Dial Tips Customizing Rings and Message Indicators, Accessing Voice MessagesTo access voice messages, use the Messages button Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Choose User Options Device Click Service URL Click Add New Choose User Options Fast Dials Edit a Fast Dial phone Setting Up Speed Dials on the Web Choose User Options Device See Configuring Fast Dials on the Web,Click Speed Dials Your Phone, Click Phone Services Setting Up Phone Services on the Web Services Add a service to anFeature buttons Messages Services Directories Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Audible Message Waiting Indicator area, choose from variousChange or create a line Line Text Label area, enter a text label Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Add a new remote Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Profile if available Network Configuration Host NamePhone number in a WebDialer-enabled online directory If you Then For more information Understanding Additional Configuration Options Advanced Call Handling Using a Shared Line,See Using AutoAnswer with a State, See Using BLF to Determine a LineSee Using Cisco Extension General Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and Maintaining the Phone If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 Safety, warnings 2 screen On-hook dialing 21 online help, using OL-15896-01 Page OL-15896-01