Cisco Systems 7945G, 7965G - page 88

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Work with (or work as)

an administrative

assistant

Consider using:

• Cisco Unified Communications

Manager Assistant

• A shared line

See:

• Using a Shared Line, page 42

• Cisco Unified

Communications Manager

Assistant User Guide

Want to use one

extension for several

phones

Request a shared line. This allows you

to use one extension for your desk

phone and lab phone, for example.

See Using a Shared Line, page 42.

Share phones or office

space with coworkers

Consider using:

• Call Park to store and retrieve

calls without using the transfer

feature.

• Call Pickup to answer calls ringing

on another phone.

• A shared line to view or join

coworkers’ calls.

• Cisco Extension Mobility to apply

your phone number and user

profile to a shared

Cisco Unified IP Phone.

Ask your system administrator

about these features and see the:

• Advanced Call Handling,

page 39.

• Using a Shared Line, page 42.

• Using Cisco Extension

Mobility, page 49.

Answer calls frequently

or handle calls on

someone’s behalf

Ask your system administrator to set

up the AutoAnswer feature for your

phone.

See Using AutoAnswer with a

Headset or Speakerphone,

page 54.

Need to make video

calls (SCCP phones

only)

Consider using Cisco Unified Video

Advantage, which enables you to make

video calls using your Cisco Unified

IP Phone, your personal computer,

and an external video camera.

Contact your system

administrator for additional

assistance and see the

Cisco Unified Video Advantage

Quick Start Guide and User

Guide.

If you... Then... For more information...

Contents

Main Page Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions Common Phone Tasks Phone Screen Icons Button Icons Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone Page Adjusting the Footstand (Optional) Registering with TAPS Using a Headset Headset Support Page An Overview of Your Phone Understanding Buttons and Hardware Page Cisco Unified IP Phone 7945G Item Description For more information, see... 1 2 3 4 5 6 7 8 9 10 Understanding Lines and Calls Understanding Line and Call Icons 16 17 Icon Line or call state Description Icon Line or call state Description Understanding Phone Screen Features Choosing Phone Screen Items Cleaning and Maintaining the Phone Screen Waking the Phone Screen from Sleep Mode Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Page Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Page Answering a Call If you want to... Then... For more information, see... For more information, If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Starting or Joining a Meet-Me Conference Call Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Understanding Shared Lines Remote-in-Use Icon Press HLog or Hunt Group. Your phone screen displays, Logged Using Barge to Add Yourself to a Shared-Line Call Understanding Barge Features cBarge and Barge Single-button and Multi-touch Barge Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical Calls Look for the encrypted lock icon and listen for a security tone at the beginning of the call. Press MCID or Malicious Call ID. If you... Then... Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number of the following are true: The number is blocked by you or your carrier (shown as Unknown Number). The number you are calling from is not one of your remote destinations. Page Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset Using a Wireless Headset Using Wideband with your Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone If you... Then... Changing Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using Personal Directory on the Web Using Your Personal Address Book on the Web Page Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Page Setting Up Phone Services on the Web Page Controlling User Settings on the Web Controlling Line Settings on the Web Page Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options Page Page Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data Using the Quality Reporting Tool If you are asked to... Then... Page Page Page Index A B C D E F G H I K L M N O P Q R S T U V W