Ending a Call, Using Hold and Resume | Cisco Systems 7945G, 7965G

Ending a Call

To end a call, hang up. Here are some more details.

If you want to...	Then...

Hang up while using the handset	Return the handset to its cradle. Or press EndCall.

Hang up while using a wired headset	Press	. Or, to keep headset mode active, press EndCall.
	If you are using a wireless headset, refer to the wireless
	headset documentation.

Hang up while using the speakerphone	Press	or EndCall.

Hang up one call, but preserve another	Press EndCall. If necessary, remove the call from hold first.
call on the same line

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon appears next to the caller ID and the corresponding line button flashes green .

If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to ringing after a certain period of time. The 'reverting' call remains on hold until you resume it or until Hold Reversion times out.

Your phone indicates the presence of a reverting call by:

•Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).

•Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen.

•Displaying the animated Hold Reversion icon next to the caller ID for the held call.

•Displaying a flashing amber line button (depending on the line state).

If you want to...	...Then

Put a call on hold	1.	Make sure the appropriate call is highlighted.
	2.	Press Hold.

Remove a call from	1.	Make sure the appropriate call is highlighted.
hold on the current line	2.	Press Resume.

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0

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Cisco Systems 7945G Ending a Call, Using Hold and Resume, To end a call, hang up. Here are some more details, Or EndCall

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Using a Headset Adjusting the Footstand OptionalRegistering with Taps Headset SupportPage Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Changing Phone Settings Accessing the Help SystemUsing the User Options Using a Handset, Headset Understanding Lines and Calls Understanding Line and Call IconsIcon Line or call state Description Calls, See Using BLF to Determine a Line State,Receiving Intercom Calls, With the caller. Placing or Receiving Intercom Calls, Understanding Phone Screen Features 13, and Viewing Multiple Calls,Menus, Waking the Phone Screen from Sleep Mode Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Screen item Do this Understanding Feature Buttons and Menus Accessing the Help System on Your PhonePress a feature button to open or close a feature menu Feature Softkey Line Button Label and Icon Understanding Feature Availability Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then See Placing a Call-Additional Options TipsCorporate Personal Directory to logChoose Personal Address Book If you want to Answering a CallIf you want to Then For more information, see Answer or Tip Answer Ending a Call Using Hold and ResumeTo end a call, hang up. Here are some more details Or EndCall Toggle Microphone on Press Toggle Microphone off Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Settings on the Web, Access your call forwarding settings. See Controlling LineForwarding Calls to Another Number Your User Options Web Pages, Using Do Not Disturb Making Conference Calls Using Conference FeaturesOr DND User Options Web Pages, Remove participants See Viewing or Removing Conference Participants, Using Join More information Using Meet-Me Viewing or Removing Conference Participants See Using Conference,Starting or Joining a Meet-Me Conference Call Press ConfList or Conference List Placing or Receiving Intercom Calls If you want to Then Speed Dialing Advanced Call Handling Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use Icon Sharing Call Information and Barging Using Barge to Add Yourself to a Shared-Line CallPrivacy CBarge and Barge Participants if you Used cBarge Prevent others from viewing orPress Private Ringing, your phone will speed dial the line number Using BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsNotify your system Press Mcid or Malicious Call ID If you Then Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call, See Placing a Call-Additional Options, Page Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsChange the ring tone per Choose User Preferences Rings User Preferences Brightness Customizing the Phone ScreenUser Preferences Background Images User Preferences Contrast Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press Delete Tips Directory Dialing Using Corporate Directory on Your PhoneDial from a corporate Choose Corporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast Dial Tips Accessing Voice Messages To access voice messages, use the Messages buttonCustomizing Rings and Message Indicators, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Choose User Options Device Click Service URL Click Add New Choose User Options Fast Dials Edit a Fast Dial phone Setting Up Speed Dials on the Web Choose User Options Device See Configuring Fast Dials on the Web,Click Speed Dials Your Phone, Click Phone Services Setting Up Phone Services on the Web Services Add a service to anFeature buttons Messages Services Directories Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Audible Message Waiting Indicator area, choose from variousChange or create a line Line Text Label area, enter a text label Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Add a new remote Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryProfile if available If you Then For more information Understanding Additional Configuration Options Using a Shared Line, See Using AutoAnswer with aAdvanced Call Handling See Using BLF to Determine a Line See Using Cisco ExtensionState, General Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and Maintaining the Phone Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 Safety, warnings 2 screen On-hook dialing 21 online help, using OL-15896-01 Page OL-15896-01