Cisco Systems 7945G, 7965G - page 6

iv OL-15896-01

Using Hold and Resume 25

Using Mute 26

Switching Between Multiple Calls 27

Switching an In-Progress Call to Another Phone 27

Viewing Multiple Calls 27

Transferring Calls 28

Sending a Call to a Voice Message System 29

Forwarding Calls to Another Number 30

Using Do Not Disturb 31

Making Conference Calls 32

Using Conference Features 32

Using Conference 33

Using Join 34

Using cBarge 34

Using Meet-Me 35

Viewing or Removing Conference Participants 36

Starting or Joining a Meet-Me Conference Call 36

Placing or Receiving Intercom Calls 37

Advanced Call Handling 39

Speed Dialing 39

Picking Up a Redirected Call on Your Phone 40

Storing and Retrieving Parked Calls 41

Logging Out of Hunt Groups 42

Using a Shared Line 42

Understanding Shared Lines 42

Using Barge to Add Yourself to a Shared-Line Call 43

Understanding Barge Features 43

Using Barge Features 44

Preventing Others from Viewing or Barging a Shared-Line Call 44

Using BLF to Determine a Line State 45

Making and Receiving Secure Calls 46

Tracing Suspicious Calls 47

Contents

Main Page Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions Common Phone Tasks Phone Screen Icons Button Icons Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone Page Adjusting the Footstand (Optional) Registering with TAPS Using a Headset Headset Support Page An Overview of Your Phone Understanding Buttons and Hardware Page Cisco Unified IP Phone 7945G Item Description For more information, see... 1 2 3 4 5 6 7 8 9 10 Understanding Lines and Calls Understanding Line and Call Icons 16 17 Icon Line or call state Description Icon Line or call state Description Understanding Phone Screen Features Choosing Phone Screen Items Cleaning and Maintaining the Phone Screen Waking the Phone Screen from Sleep Mode Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Page Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Page Answering a Call If you want to... Then... For more information, see... For more information, If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Starting or Joining a Meet-Me Conference Call Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Understanding Shared Lines Remote-in-Use Icon Press HLog or Hunt Group. Your phone screen displays, Logged Using Barge to Add Yourself to a Shared-Line Call Understanding Barge Features cBarge and Barge Single-button and Multi-touch Barge Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical Calls Look for the encrypted lock icon and listen for a security tone at the beginning of the call. Press MCID or Malicious Call ID. If you... Then... Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number of the following are true: The number is blocked by you or your carrier (shown as Unknown Number). The number you are calling from is not one of your remote destinations. Page Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset Using a Wireless Headset Using Wideband with your Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone If you... Then... Changing Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using Personal Directory on the Web Using Your Personal Address Book on the Web Page Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Page Setting Up Phone Services on the Web Page Controlling User Settings on the Web Controlling Line Settings on the Web Page Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options Page Page Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data Using the Quality Reporting Tool If you are asked to... Then... Page Page Page Index A B C D E F G H I K L M N O P Q R S T U V W