If you Then For more information | Cisco Systems 7945G, 7965G

Understanding Additional Configuration Options

Your system administrator can configure your phone to use specific button and softkey templates along with special services and features, if appropriate. This table provides an overview of some configuration options that you might want to discuss with your phone system administrator based on your calling needs or work environment.

Note You can locate Phone Guides and other documents listed in this table on the web: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home. htm

If you...	Then...	For more information...

Need to handle more	Ask your system administrator to	Talk to your system administrator
calls on your phone line	configure your line to support more	or phone support team.
	calls.

Need more than one	Ask your system administrator to	Talk to your system administrator
phone line	configure one or more additional	or phone support team.
	directory numbers for you.

Need more speed-dial	First make sure that you are using all	See:
buttons	of your currently available speed-dial	• Speed Dialing, page 39
	buttons.	• Speed Dialing, page 39
	buttons.	• Cisco Unified IP Phone
	If you need additional speed-dial	• Cisco Unified IP Phone
	If you need additional speed-dial	Expansion Module 7914
	buttons, try using Abbreviated Dialing	Expansion Module 7914
	buttons, try using Abbreviated Dialing	Phone Guide
	or subscribing to the Fast Dial service.	Phone Guide
	or subscribing to the Fast Dial service.	• Cisco Unified IP Phone
	Another option is to attach a	• Cisco Unified IP Phone
	Another option is to attach a	Expansion Module 7915
	Cisco Unified IP Phone Expansion	Expansion Module 7915
	Cisco Unified IP Phone Expansion	Phone Guide
	Module to your Cisco Unified IP	Phone Guide
	Module to your Cisco Unified IP	• Cisco Unified IP Phone
	Phone 7965G.	• Cisco Unified IP Phone
	Phone 7965G.	Expansion Module 7916
		Expansion Module 7916
		Phone Guide
		Note The Cisco Unified IP Phone
		7945G does not support the
		Cisco Unified IP Phone
		Expansion Module.

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0

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Cisco Systems 7945G, 7965G manual Understanding Additional Configuration Options, If you Then For more information

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Headset Support Adjusting the Footstand OptionalUsing a Headset Registering with TapsPage Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Using a Handset, Headset Accessing the Help SystemChanging Phone Settings Using the User Options Understanding Lines and Calls Understanding Line and Call IconsIcon Line or call state Description With the caller. Placing or Receiving Intercom Calls, See Using BLF to Determine a Line State,Calls, Receiving Intercom Calls, Understanding Phone Screen Features 13, and Viewing Multiple Calls,Menus, Screen item Do this Cleaning and Maintaining the Phone ScreenWaking the Phone Screen from Sleep Mode Choosing Phone Screen Items Understanding Feature Buttons and Menus Accessing the Help System on Your PhonePress a feature button to open or close a feature menu Feature Softkey Line Button Label and Icon Understanding Feature Availability Understanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information Placing a Call-Additional Options TipsCorporate Personal Directory to logChoose Personal Address Book Answer or Answering a CallIf you want to If you want to Then For more information, see Tip Answer Or EndCall Using Hold and ResumeEnding a Call To end a call, hang up. Here are some more details Toggle Microphone on Press Toggle Microphone off Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Your User Options Web Pages, Access your call forwarding settings. See Controlling LineSettings on the Web, Forwarding Calls to Another Number Using Do Not Disturb User Options Web Pages, Using Conference FeaturesMaking Conference Calls Or DND Remove participants See Viewing or Removing Conference Participants, Using Join More information Using Meet-Me Press ConfList or Conference List See Using Conference,Viewing or Removing Conference Participants Starting or Joining a Meet-Me Conference Call Placing or Receiving Intercom Calls If you want to Then Speed Dialing Advanced Call Handling Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared Lines CBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging Privacy Participants if you Used cBarge Prevent others from viewing orPress Private Ringing, your phone will speed dial the line number Using BLF to Determine a Line State Making and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls Notify your system If you Then See Answering a Call, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Page Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Change the ring tone per Choose User Preferences Contrast Customizing the Phone ScreenUser Preferences Brightness User Preferences Background Images Press Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls Tips Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Dial from a corporate Choose Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast Dial Tips Accessing Voice Messages To access voice messages, use the Messages buttonCustomizing Rings and Message Indicators, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do this Choose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you log Choose User Options Device Click Service URL Click Add New Choose User Options Fast Dials Edit a Fast Dial phone Setting Up Speed Dials on the Web Your Phone, See Configuring Fast Dials on the Web,Choose User Options Device Click Speed Dials Click Phone Services Setting Up Phone Services on the Web Messages Services Directories Add a service to anServices Feature buttons Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Line Text Label area, enter a text label Audible Message Waiting Indicator area, choose from variousChange the audible Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Add a new remote Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryProfile if available If you Then For more information Understanding Additional Configuration Options Using a Shared Line, See Using AutoAnswer with aAdvanced Call Handling See Using BLF to Determine a Line See Using Cisco ExtensionState, See Cleaning and Maintaining the Phone Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 Safety, warnings 2 screen On-hook dialing 21 online help, using OL-15896-01 Page OL-15896-01