Tip

If your phone displays a menu that disappears before you make your selection, you can press iDivert again to re-display the menu. You can also ask your system administrator to configure a longer timeout value.

Forwarding Calls to Another Number

You can use the call forwarding features to redirect incoming calls from your phone to another number.

Your system administrator might allow you to choose from two types of call forwarding features:

Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.

Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage)—Applies to certain calls that you receive, according to conditions.

You can access Call Forward All on your phone or from your User Options web pages; conditional call forwarding features are accessible only from your User Options web pages. Your system administrator determines which call forwarding features are available to you.

If you want to...

Then...

 

 

Set up Call Forward All on your

Press CFwdALL or Forward All and enter a target phone

primary line

number.

 

 

Cancel Call Forward All on your

Press CFwdALL or Forward All.

primary line

 

 

 

 

Verify that Call Forward All is

Look for:

enabled on your primary line

The call forward icon above your primary phone number.

 

 

The call forward target number in the status line.

 

 

 

Set up or cancel call forwarding

1.

Log in to your User Options web pages. (See Accessing

remotely, or for a non-primary line

 

Your User Options Web Pages, page 64.)

 

2.

Access your call forwarding settings. (See Controlling Line

 

 

Settings on the Web, page 72.)

 

Note When call forwarding is enabled for any line other than

 

 

the primary line, your phone does not provide you with

 

 

confirmation that calls are being forwarded. Instead, you

 

 

must confirm your settings in the User Options web pages.

 

 

 

Tips

Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.

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Cisco Systems 7965G, 7945G manual Forwarding Calls to Another Number, Your User Options Web Pages, Settings on the Web