Cisco Unified Video Advantage Cisco WebDialer | Cisco Systems 7965G

icons for 13 maximum per line 13 multiple parties on 32 multiple, switching between 27 muting 26

parking 41 placing 20, 21 prevent barging of 44 prioritizing 47 redirecting while ringing 40 reporting problems with 83 secure 46

storing and retrieving 41 transferring 28

using DND 31 viewing 15, 27

Cisco Extension Mobility 49

Cisco Unified Communications Manager Address Book Synchronizer 68

Cisco Unified IP Phone adjusting height of 6 connecting 4 documentation for 2 feature configuration for 18, 79 illustration of 8, 9, 10

online help for 17 registering 6 securing handset rest 5 troubleshooting 82 web-based services for 64

Cisco Unified IP Phone Expansion Module 79

Cisco Unified IP Phone Expansion Module 7914 42, 56, 79

Cisco Unified Video Advantage 80

88

Cisco WebDialer 77

Client Matter Code, see CMC CMC 22, 82

conference calls Meet-Me 35, 36

removing participants from 36 security-level for 36

types of 32

viewing participants for 36 connected 14

corporate directory using from web page 77 using on phone 57, 59

D

Details softkey, viewing multiparty calls with

57, 58

device configuration page 64 dialing, options for 20, 21 directories button 11 directory

corporate 59 personal 59, 60

using from web page 77 using on phone 59

display button 11, 16 DND 31

Do Not Disturb 31 documentation, accessing 2

E

EM 49

OL-15896-01

Image 96

Cisco Systems 7965G, 7945G manual Cisco Unified Video Advantage Cisco WebDialer

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Using Barge to Add Yourself to a Shared-Line Call Accessing Voice Messages Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest Optional Adjusting the Footstand Optional Using a HeadsetRegistering with Taps Headset SupportPage An Overview of Your Phone Understanding Buttons and Hardware Cisco Unified IP Phone 7965G Cisco Unified IP Phone 7945G Description Accessing the Help System Changing Phone SettingsUsing the User Options Using a Handset, Headset Understanding Lines and Calls Understanding Line and Call IconsIcon Line or call state Description See Using BLF to Determine a Line State, Calls,Receiving Intercom Calls, With the caller. Placing or Receiving Intercom Calls, Understanding Phone Screen Features 13, and Viewing Multiple Calls,Menus, Cleaning and Maintaining the Phone Screen Waking the Phone Screen from Sleep ModeChoosing Phone Screen Items Screen item Do this Understanding Feature Buttons and Menus Accessing the Help System on Your PhonePress a feature button to open or close a feature menu Understanding Feature Availability Feature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then See Placing a Call-Additional Options TipsCorporate Personal Directory to logChoose Personal Address Book Answering a Call If you want toIf you want to Then For more information, see Answer or Answer Tip Using Hold and Resume Ending a CallTo end a call, hang up. Here are some more details Or EndCall Using Mute Toggle Microphone on Press Toggle Microphone off Switching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Access your call forwarding settings. See Controlling Line Settings on the Web,Forwarding Calls to Another Number Your User Options Web Pages, Using Do Not Disturb Using Conference Features Making Conference CallsOr DND User Options Web Pages, See Viewing or Removing Conference Participants, Remove participants Using Join Using Meet-Me More information See Using Conference, Viewing or Removing Conference ParticipantsStarting or Joining a Meet-Me Conference Call Press ConfList or Conference List Placing or Receiving Intercom Calls If you want to Then Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use Icon Using Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and Barge Participants if you Used cBarge Prevent others from viewing orPress Private Using BLF to Determine a Line State Ringing, your phone will speed dial the line number Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical CallsNotify your system Press Mcid or Malicious Call ID If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call, See Placing a Call-Additional Options, Page Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Speakerphone Using a Wireless HeadsetUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone Changing Phone Settings Customizing Rings and Message IndicatorsChange the ring tone per Choose User Preferences Rings Customizing the Phone Screen User Preferences BrightnessUser Preferences Background Images User Preferences Contrast Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press Delete Tips Using Corporate Directory on Your Phone Directory DialingDial from a corporate Choose Corporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Tips Accessing Voice Messages To access voice messages, use the Messages buttonCustomizing Rings and Message Indicators, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options Device Configuring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Choose User Options Device Click Service URL Choose User Options Fast Dials Click Add New Setting Up Speed Dials on the Web Edit a Fast Dial phone See Configuring Fast Dials on the Web, Choose User Options DeviceClick Speed Dials Your Phone, Setting Up Phone Services on the Web Click Phone Services Add a service to an ServicesFeature buttons Messages Services Directories Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Audible Message Waiting Indicator area, choose from various Change the audibleChange or create a line Line Text Label area, enter a text label Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Add a new remote Using Cisco WebDialer Network Configuration Host Name Phone number in a WebDialer-enabled online directoryProfile if available Understanding Additional Configuration Options If you Then For more information Using a Shared Line, See Using AutoAnswer with aAdvanced Call Handling See Using BLF to Determine a Line See Using Cisco ExtensionState, Troubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and Maintaining the Phone Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15896-01 Cisco One-Year Limited Hardware Warranty Terms OL-15896-01 Index Cisco Unified Video Advantage Cisco WebDialer FAC 22 OL-15896-01 On-hook dialing 21 online help, using Safety, warnings 2 screen OL-15896-01 Page OL-15896-01