Common Phone Tasks | Cisco Systems 7970 specs

Common Phone Tasks

View online help on	Press	.
the phone

Place a call	Go-off hook before or
	after dialing a number.

Redial a number	Press Redial. Or press
	the Navigation button
	while on-hook to see
	your Placed Calls log.

Switch to the	Pick up the handset.
handset during a call

Switch to the	Press	or	, then
speaker or headset	hang up the handset.
during a call

Mute your phone	Press	.

Use your call logs	Press		to choose
	a call log. To dial,
	highlight a listing and
	go off-hook.

Edit a number	Press EditDial, << or >>.

Hold/resume a call	Press Hold or Resume.

Transfer a call to a	Press Transfer, enter the
new number	number, then press
	Transfer again.

Start a standard (ad	Press more > Confrn,
hoc) conference call	dial the participant,
	then press Confrn again.

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OL-10776-01

Quick Reference

Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3)

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial	Dial using a speed dial index
	number

Answer	Answer a call

Back	Return to the previous Help topic

Barge	Add yourself to a call on a shared
	line

CallBack	Receive notification when a busy
	extension becomes available

Cancel	Cancel an action or exit a screen
	without applying changes

cBarge	Add yourself to a call on a shared
	line and establish a conference

CFwdALL	Setup/cancel call forwarding

Clear	Delete records or settings

Close	Close the current window

ConfList	View conference participants

Confrn	Create a conference call

Delete	Remove characters to the right of
	the cursor when using EditDial

Details	Open the Details record for a
	multiparty call in the Missed
	Calls and Received Calls logs

Dial	Dial a phone number

DirTrfr	Transfer two calls to each other

EditDial	Edit a number in a call log

EndCall	Disconnect the current call

Erase	Reset settings to their defaults

Exit	Return to the previous screen

GPickUp	Answer a call ringing in another
	group

Image 3

Cisco Systems 7970 warranty Common Phone Tasks

Contents

Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-10776-01 Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance Information Varoitus Tärkeitä Turvallisuusohjeita Waarschuwing Belangrijke Veiligheidsinstructies Avvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige Sicherheitshinweise Varning! Viktiga Säkerhetsanvisningar Aviso Instruções Importantes DE Segurança OL-10776-01 GEM Disse Anvisninger OL-10776-01 Page Activity Regulations When connecting cables Using an External Power SupplyPower Outage Using External Devices Accessibility Features Connecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Registering with Taps Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone Description Options Web Pages Accessing Your UserUsing a Handset, Headset Using Mute, Understanding Feature Buttons and Menus, Understanding Touchscreen Features Do this To choose a Understanding the Help System on Your Phone Understanding Feature Buttons and Menus Shared Line, Understanding Feature AvailabilityUnderstanding Lines vs. Calls Icon Line or call state Description If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information PAB service Placing a Call-Additional OptionsCorporate Answer Answering a CallIf you want to Then For more information, see Answer or If you want to Using Hold and ResumeEnding a Call Or EndCall Switching Between Multiple Calls Using Mute Viewing Multiple Calls Transferring Calls Choose Forward all calls Forwarding All Calls to Another Number Making Conference Calls Standard Conference CallsMeet-Me Conference Calls Press ConfList Starting or Joining a Meet-Me Conference Call To the User Options Web Pages, Options web pages. See Subscribing to Phone Services,Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Privacy Using a Shared LineRemote-in-Use Icon Sharing Call Information and Barging Press Private CBarge Tips Storing and Retrieving Parked Calls Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Using Cisco Extension Mobility Tip Logging Out of Hunt Groups Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer User Preferences Rings Using Phone SettingsCustomizing Rings and Message Indicators Choose Change the Ring Settings for your phone Customizing the Touchscreen Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Missed Calls , Placed Calls , or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your Phone Customizing Rings and Message Indicators, Accessing Voice Messages Tips for Navigating the User Options Pages Accessing Your User Options Web PagesProcedure Logging In to the User Options Web Pages Subscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsSubscribing to Phone Services Using a Shared Line, Advanced Call Handling Using Cisco Extension MobilitySee Using AutoAnswer, See Using Cisco Extension Mobility Join fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware OL-10776-01 Index OL-10776-01 Page OL-10776-01 Taps OL-10776-01 Page USA