Cisco Systems 7970

Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) 63

light strip 18

securing in cradle 14

using 44

hanging up, options for 26

headset

answering calls with 25

button for 18

hanging up with 26

placing calls with 23

using 44

headset performance, general 14

help button 17, 28

help, using 21

hold

and switching calls 27

and transferring 29

using 26

hunt group, logging out of 43

icons, for call states 22

installing, Cisco Unified IP Phone 13

keypad 18

line buttons 17

lines

description of 22

viewing 19

Malicious Call Identification (MCID) 40

Meet-Me conferences 31, 33

menus, using 21

messages

indicator for 46, 51

listening to 51

messages button 17

missed calls, records of 48

MLPP, using 41

Multilevel Precedence and Preemption

(MLPP) 41

multiparty calls

viewing details of 49

multiple calls, handling 27

mute button 18

mute, using 27

navigation button 18

network configuration data, locating 56

on-hook dialing 23

online help, using 21

Contents

Main Page Quick Reference Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions Common Phone Tasks Phone Screen Icons Button Icons Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials More Information about Customizing Your Phone on the Web Safety and Performance Information Page Page Page Page Page Page Page Page Using an External Power Supply Power Outage Using External Devices Accessibility Features Connecting Your Phone Page Page An Overview of Your Phone Understanding Buttons and Hardware Item Description For more information, see... 1 2 3 4 5 Page Understanding Touchscreen Features Choosing Touchscreen Items Cleaning and Maintaining the Touchscreen To choose a touchscreen item... Do this... Understanding Feature Buttons and Menus Understanding the Help System on Your Phone Understanding Lines vs. Calls Understanding Line and Call Icons Understanding Feature Availability Icon Line or call state Description Basic Call Handling Placing a CallBasic Options For more information, see... Placing a CallAdditional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Viewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Making Conference Calls Understanding Types of Conference Calls Standard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard Conference Page Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared Lines Remote-in-Use Icon Sharing Call Information and Barging Privacy Preventing Others from Viewing or Barging a Shared-Line Call Page Storing and Retrieving Parked Calls Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical Calls If you... Then... Using Cisco Extension Mobility Logging Out of Hunt Groups Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer If you... Then... Using Phone Settings Customizing Rings and Message Indicators Customizing the Touchscreen Using Call Logs and Directories Using Call Logs Page Using Corporate Directory on Your Phone Accessing Voice Messages Accessing Your User Options Web Pages Logging In to the User Options Web Pages Procedure Tips for Navigating the User Options Pages Subscribing to Phone Services If you want to... Then do this after you log in and select your device type... Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data Using the Quality Reporting Tool If you are asked to... Then... Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Page Page Index Page Page Page Page Page Page Cisco Website at www.cisco.com/go/offices