Picking Up a Redirected Call on Your Phone
Call PickUp allows you to answer a call that is ringing on a
If you want to... | Then... | |
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Answer a call that is ringing on | 1. | Do one of the following: |
another extension within your call |
| • If the PickUp softkey is available, press it. |
pickup group |
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| • If the PickUp softkey is not available, go | |
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| to display it, then press PickUp. |
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| If your phone supports |
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| connected to the call. |
| 2. | If the call rings, press Answer to connect to the call. |
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Answer a call that is ringing on | 1. | Do one of the following: |
another extension outside of your |
| • If the GPickUp softkey is available, press it. |
group |
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| • If the GPickUp softkey is not available, go | |
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| 2. | Enter the group pickup code. |
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| If your phone supports |
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| connected to the call. |
| 3. | If the call rings, press Answer to connect to the call. |
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Answer a call that is ringing on | 1. | Do one of the following: |
another extension in your group or |
| • If the OPickUp softkey is available, press it. |
in an associated group |
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| • If the OPickUp softkey is not available, go | |
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| If your phone supports |
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| connected to the call. |
| 2. | If the call rings, press Answer to connect to the call. |
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Tips
•Depending on how your phone is configured, you might receive an audio and/or visual alert about a call to your pickup group.
•Pressing PickUp and GPickUp connects you to the call that has been ringing for the longest time.
•Pressing OPickUp connects you to the call in the pickup group with the highest priority.
•If you have multiple lines and want to pick up the call on a 
for the desired line, then press a Call PickUp softkey.
Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) | 35 |
