Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) 39
You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco Unified CallManager system (for example, a phone at a co-worker’s desk
or in a conference room). You can park a call by using these methods:
•Call Park—Use the Park softkey to store the call. Your phone displays the call park number where
the system stored your call. You must record this number and then use the same number to retrieve
the call.
•Directed Call Park—Use the Tran sfe r softkey to direct the call to a specific directed call park
number that you dial or speed dial. To retrieve the call from a directed call park number, you must
dial the park retrieval prefix and then dial or speed dial the same directed call park number.
You can use a Directed Call Park button to speed dial the directed call park number and to monitor
whether a directed call park number is occupied or available.
Tips
•You have a limited amount of time to retrieve a parked call before it reverts to ringing at the
original number. See your system administrator for details.
•Your system administrator can assign Directed Call Park buttons to available line buttons on your
phone or on your Cisco Unified IP Phone Expansion Module 7914.
•You can dial directed call park numbers if you do not have Directed Call Park buttons on your
phone. However, you will not be able to see the status of the directed call park number.
If you want to... Then...
Store an active call
using Call Park
1. During a call, press Park. (You may need to press the more softkey to
see Park.)
2. Note the call park number displayed on your phone screen.
3. Hang up.
Retrieve a parked call Enter the call park number from any Cisco Unified IP Phone in your
network to connect to the call.
Direct and store an
active call at a directed
call park number
1. During a call, press Tran sfe r.
2. Press the (Directed Call Park button) with the park-unoccupied
icon to speed dial the directed call park number. A blinking
Directed Call Park button and the park-occupied icon indicate
that the directed call park number is not available.
3. Press Tran sfer again to finish storing the call.
Retrieve a parked call
from a directed call
park number
From any phone in the network, enter the park retrieval prefix and dial the
directed call park number. Or after entering the park retrieval prefix, press
the (Directed Call Park button) with the park-occupied icon .