If you want to...

Then...

 

Dial from a call log

1.

Choose

> Missed Calls, Placed Calls, or Received Calls.

(while not on

2.

Highlight a call record.

another call)

 

 

 

3.If you need to edit the displayed number, press EditDial followed by << or >>. To delete thenumber, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.)

4.Go off-hook to place the call.

Dial from a call log 1.

Choose

> Missed Calls, Placed Calls, or Received Calls.

(while connected to

2.

Highlight a call record.

another call)

 

 

 

3.If you need to edit the displayed number, press EditDial followed by << or >>. To delete the number, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.)

4.Press Dial.

5.Choose a menu item to handle the original call:

Hold—Puts the first call on hold and dials the second.

Transfer—Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.)

Confrn—Creates a conference call with all parties, including you. (Press Confrn again after dialing to complete the action.)

EndCall—Disconnects the first call and dials the second.

Tip

To view the complete call record of a multiparty call (for example, of call that has been forwarded or transferred to you), highlight the call record and press Details. The Details record shows two entries for each missed or received multiparty call. The entries are listed in reverse chronological order:

The first logged entry is the name/number of the last completed call of a multiparty call received on your phone.

The second logged entry is the name/number of the first completed call of a multiparty call received on your phone.

Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3)

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Cisco Systems 7970 warranty Missed Calls , Placed Calls , or Received Calls, Tip