Contents

Getting Started 1

Using this Guide 1

Finding Additional Information 2

Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2

More Information about Customizing Your Phone on the Web 2

Safety and Performance Information 2

Accessibility Features 12

Connecting Your Phone 13

An Overview of Your Phone 16

Understanding Buttons and Hardware 16

Understanding Touchscreen Features 19

Choosing Touchscreen Items 20

Cleaning and Maintaining the Touchscreen 20

Understanding Feature Buttons and Menus 21

 

Understanding the Help System on Your Phone

21

Understanding Lines vs. Calls

22

 

 

Understanding Line and Call Icons 22

 

Understanding Feature Availability

22

 

Basic Call Handling

23

 

 

 

Placing a Call—Basic Options

23

 

 

Placing a Call—Additional Options

24

 

Answering a Call 25

 

 

 

 

Ending a Call

26

 

 

 

 

Using Hold and Resume

26

 

 

 

Using Mute

27

 

 

 

 

Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3)

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Cisco Systems 7970 warranty Contents