Accessing Voice Messages | Cisco Systems 7970 guide

Accessing Voice Messages

To access voice messages, use the Messages button .

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message service.

	If you want to...	Then...

	Set up and personalize	Press	and follow the voice instructions.
	your voice message	If a menu appears on your touchscreen, choose an appropriate menu item.
	service
	service

	See if you have a new	Look for:
	voice message	• A steady red light on your handset. (This indicator can vary. See

		Customizing Rings and Message Indicators, page 46.)
		• A flashing message waiting icon		and text message on your
		touchscreen.

	Listen to your voice	Press	.
	messages or access the	Depending on your voice message service, doing so either auto-dials the
	voice messages menu
	voice messages menu	message service or provides a menu on your touchscreen.
		message service or provides a menu on your touchscreen.

	Send a call to your	Press iDivert.
	voice message system	The iDivert feature automatically transfers a call (including a ringing or

		held call) to your voice message system. Callers hear your voice message
		greeting and can leave you a message.

Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3)

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Cisco Systems 7970 warranty Accessing Voice Messages, Customizing Rings and Message Indicators

Contents

Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-10776-01 If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance Information Varoitus Tärkeitä Turvallisuusohjeita Waarschuwing Belangrijke Veiligheidsinstructies Avvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige Sicherheitshinweise Varning! Viktiga Säkerhetsanvisningar Aviso Instruções Importantes DE Segurança OL-10776-01 GEM Disse Anvisninger OL-10776-01 Page Activity Regulations Power Outage When connecting cablesUsing an External Power Supply Using External Devices Accessibility Features Connecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Registering with Taps Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone Description Options Web Pages Accessing Your UserUsing a Handset, Headset Using Mute, Understanding Feature Buttons and Menus, Understanding Touchscreen Features Do this To choose a Understanding the Help System on Your Phone Understanding Feature Buttons and Menus Shared Line, Understanding Feature AvailabilityUnderstanding Lines vs. Calls Icon Line or call state Description If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information Corporate PAB servicePlacing a Call-Additional Options Answer Answering a CallIf you want to Then For more information, see Answer or If you want to Using Hold and ResumeEnding a Call Or EndCall Switching Between Multiple Calls Using Mute Viewing Multiple Calls Transferring Calls Choose Forward all calls Forwarding All Calls to Another Number Meet-Me Conference Calls Making Conference CallsStandard Conference Calls Press ConfList Starting or Joining a Meet-Me Conference Call To the User Options Web Pages, Options web pages. See Subscribing to Phone Services,Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Privacy Using a Shared LineRemote-in-Use Icon Sharing Call Information and Barging Press Private CBarge Tips Storing and Retrieving Parked Calls Tracing Suspicious Calls Making and Receiving Secure Calls If you Then Prioritizing Critical Calls Using Cisco Extension Mobility Tip Logging Out of Hunt Groups Obtaining a Headset Using a Handset, Headset, and Speakerphone Using AutoAnswer User Preferences Rings Using Phone SettingsCustomizing Rings and Message Indicators Choose Change the Ring Settings for your phone Customizing the Touchscreen Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls , Placed Calls , or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your Phone Customizing Rings and Message Indicators, Accessing Voice Messages Tips for Navigating the User Options Pages Accessing Your User Options Web PagesProcedure Logging In to the User Options Web Pages Subscribing to Phone Services If you Then For more information Understanding Additional Configuration OptionsSubscribing to Phone Services Using a Shared Line, Advanced Call Handling Using Cisco Extension MobilitySee Using AutoAnswer, See Using Cisco Extension Mobility Join fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware OL-10776-01 Index OL-10776-01 Page OL-10776-01 Taps OL-10776-01 Page USA