Chapter 8 Troubleshooting
Problem Solving Using a Subsystems Approach
Troubleshooting the Firmware Package Installation
Check the following to help isolate a problem in the installation of the firmware package. Problems related to the installation of the firmware package could be any of the following:
•File not found in the expected location
•Wrong file type.
•Device to which the file is to be extracted is full.
Table
Diagnostic Action
Enter the CLI command:
•configure
•Boot system <filename>
Symptom | Possible Cause | Possible Solution |
|
|
|
Returned error is: | The package file does not exist in | Verify package file location and |
the specified location. | try again. | |
|
| |
name> does not exist |
|
|
In the output of the command, | Package file type mismatch. | Verify that you are trying to |
the package file type is |
| open the correct package file. |
|
|
|
instead of |
|
|
In the output of the command, | Package file platform mismatch. | Verify that you have the package |
the package file platform is |
| file appropriate to your platform |
not the correct installation file |
| type. |
for the SCE 1000. |
|
|
|
|
|
Returned error is: | The file is not a software | Verify that you are trying to |
Package file <file | installation package file. | open the correct package file. |
|
| |
name> does not |
|
|
contain magic header |
|
|
Returned error is: | /tffs0/ device is full. | Delete old and unnecessary files |
| and try the package extraction | |
| again. | |
X free bytes on |
|
|
device <device |
|
|
name>, but Y bytes |
|
|
are needed for the |
|
|
extraction (where X |
|
|
and Y are stated in |
|
|
bytes) |
|
|
Cisco SCE 1000 2xGBE Installation and Configuration Guide
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