Chapter 8 Troubleshooting

Problem Solving Using a Subsystems Approach

Troubleshooting the Firmware Package Installation

Check the following to help isolate a problem in the installation of the firmware package. Problems related to the installation of the firmware package could be any of the following:

File not found in the expected location

Wrong file type.

Device to which the file is to be extracted is full.

Table 8-5 Troubleshooting the Firmware Package Installation

Diagnostic Action

Enter the CLI command:

configure

Boot system <filename>

Symptom

Possible Cause

Possible Solution

 

 

 

Returned error is:

The package file does not exist in

Verify package file location and

Error—File <file

the specified location.

try again.

 

 

name> does not exist

 

 

In the output of the command,

Package file type mismatch.

Verify that you are trying to

the package file type is

 

open the correct package file.

management-image

 

 

instead of system-image

 

 

In the output of the command,

Package file platform mismatch.

Verify that you have the package

the package file platform is

 

file appropriate to your platform

not the correct installation file

 

type.

for the SCE 1000.

 

 

 

 

 

Returned error is:

The file is not a software

Verify that you are trying to

Package file <file

installation package file.

open the correct package file.

 

 

name> does not

 

 

contain magic header

 

 

Returned error is:

/tffs0/ device is full.

Delete old and unnecessary files

Error—There are only

 

and try the package extraction

 

again.

X free bytes on

 

 

device <device

 

 

name>, but Y bytes

 

 

are needed for the

 

 

extraction (where X

 

 

and Y are stated in

 

 

bytes)

 

 

Cisco SCE 1000 2xGBE Installation and Configuration Guide

 

OL-7821-04

8-11

 

 

 

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Cisco Systems SCE 1000 2xGBE, OL-7821-04 manual Troubleshooting the Firmware Package Installation, Diagnostic Action

SCE 1000 2xGBE, OL-7821-04 specifications

Cisco Systems OL-7821-04, SCE 1000 2xGBE is an advanced network service appliance designed to deliver superior performance and reliability for service providers seeking to optimize their networks. This compact yet powerful device is integral in addressing the growing demands of data traffic in telecommunications and data centers.

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With its robust architecture, the device also offers scalability, accommodating the growing network requirements of service providers. As businesses grow and data use expands, the SCE 1000 can adapt without compromising performance.

In summary, the Cisco Systems OL-7821-04, SCE 1000 2xGBE is a versatile network service appliance that combines high performance, advanced service creation technology, and strong security features. It stands out as an essential tool for service providers aiming to enhance their network capabilities and deliver superior services to customers. Its dual GbE ports, IPv4/IPv6 support, and dynamic traffic management make it a reliable choice for organizations anticipating significant data growth.