Chapter 8 Troubleshooting

Problem Solving Using a Subsystems Approach

SCE 1000

Description

Status LED State

Operational

 

 

Status

 

 

 

 

 

Warning

SCE 1000 is fully operational (as above) but one of the

Flashing orange

 

following occurred:

 

 

• Line ports (GBE ports) to the link are down

 

 

• Management port link is down

 

 

• Temperature raised above threshold

 

 

• Voltage not in required range

 

 

• Fans problem

 

 

• Power supply problem

 

 

• Insufficient space on the disk

 

 

Note: If the condition that caused the SCE 1000 to be in

 

 

Warning state is resolved (for example, link is up) the SCE

 

 

1000 reverts to Operational state.

 

 

 

 

Failure

System is in Failure state after Boot due to one of the following

Red

 

conditions:

 

 

• Power on test failure

 

 

• Three abnormal reboots in less than 20 minutes

 

 

• Platform configured to enter Failure mode consequent to

 

 

failure-induced reboot (this is configurable using CLI

 

 

command)

 

 

Note: Depending on the cause of failure, the management

 

 

interface and the platform configuration may or may not be

 

 

active/available.

 

 

 

 

Problem Solving Using a Subsystems Approach

Identifying Startup Problems

Startup problems are commonly due to the source power or to a poor cable connection.

When you start up the SCE 1000 platform for the first time, you should observe the startup sequence described in the Starting the SCE 1000 Platform (on page 7-1). This section contains a more detailed description of the normal startup sequence and describes the steps to take if the system does not perform that sequence as expected. LEDs indicate all system states in the startup sequence. By checking the state of the LEDs, you can determine when and where the system failed in the startup sequence. Use the following descriptions to isolate the problem to a subsystem, and then proceed to the appropriate sections to try to resolve the problem.

When you start up the system by turning on the power supply switch, the following should occur:

You should immediately hear the fans operating.

Cisco SCE 1000 2xGBE Installation and Configuration Guide

8-8

OL-7821-04

 

 

 

 

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Cisco Systems OL-7821-04, SCE 1000 2xGBE manual Problem Solving Using a Subsystems Approach, Identifying Startup Problems

SCE 1000 2xGBE, OL-7821-04 specifications

Cisco Systems OL-7821-04, SCE 1000 2xGBE is an advanced network service appliance designed to deliver superior performance and reliability for service providers seeking to optimize their networks. This compact yet powerful device is integral in addressing the growing demands of data traffic in telecommunications and data centers.

One of the standout features of the SCE 1000 is its ability to support both IPv4 and IPv6 networks, ensuring compatibility with current and future networking protocols. This dual-stack capability empowers service providers to seamlessly transition and integrate next-generation applications without jeopardizing service quality.

The SCE 1000 is equipped with two Gigabit Ethernet (GbE) ports that enhance its connectivity options and allow for increased bandwidth. This dual-port configuration supports high-speed data transfers and streamlined operations, making it ideal for enterprises with substantial networking demands. Its flexible interface options facilitate easy integration into existing network architectures without requiring extensive reconfiguration.

An essential characteristic of the SCE 1000 is its advanced service creation technology, which allows for dynamic traffic management. This feature intelligently prioritizes and optimizes applications, ensuring that critical services receive the bandwidth they need while maintaining overall network efficiency. Service providers can leverage this capability to implement Quality of Service (QoS) policies, delivering a consistent user experience even during peak usage times.

Furthermore, the SCE 1000 supports various traffic engineering methods, including deep packet inspection and application recognition, enabling operators to monitor and control network traffic effectively. This capability is particularly crucial in identifying and mitigating potential network threats, resulting in enhanced security measures.

With its robust architecture, the device also offers scalability, accommodating the growing network requirements of service providers. As businesses grow and data use expands, the SCE 1000 can adapt without compromising performance.

In summary, the Cisco Systems OL-7821-04, SCE 1000 2xGBE is a versatile network service appliance that combines high performance, advanced service creation technology, and strong security features. It stands out as an essential tool for service providers aiming to enhance their network capabilities and deliver superior services to customers. Its dual GbE ports, IPv4/IPv6 support, and dynamic traffic management make it a reliable choice for organizations anticipating significant data growth.