Compaq CP-2E manual Icon. Then, Renew Internet IP

Troubleshooting

Symptom Possible Cause Solution

Cannot access access Internet (external web pages) on my PC through the Connection Point CP-2E (but can access the configuration pages).

Modem is not on.	Turn on DSL or cable modem.
No valid IP	Go to Connection Point CP-2E Home
address on	Page. Click Renew Internet IP Address
Connection Point	icon. Then, Renew Internet IP.
CP-2E.
ISP service is	Verify that DSL or cable modem is on
down.	and working properly by checking the
	modem’s LEDs. Consult modem
	documentation or ISP for information
	regarding modem status.
Previous MAC	Reset the cable or DSL modem: unplug
address was not	power to modem for anywhere from
released by cable	several minutes to several hours.
or DSL modem.	Contact ISP for more information.
Connection Point	ISP may require additional configuration
CP-2E Internet	information: PPPoE account user name
settings not	and password, DNS, device name, or
properly	MAC address. Contact ISP for specific
configured.	requirements and add them to your
	configuration.
ISP requires MAC	Refer to Chapter 5 section on MAC
address of	Spoofing.
device
connected to
Internet.

iPAQ Connection Point CP-2E User Guide 7–3