
Troubleshooting
| Symptom | Possible Cause | Solution | |
| 
 | 
 | 
 | |
| Cannot see | Operating | Select Start > Run. Type | |
| other users | system database | \\<computername> or \\<PC IP | |
| on network. | that tracks | address> (replacing “computername” | |
| 
 | names of | and  | |
| 
 | machines has | values). Click OK. | |
| 
 | not been | 
 | |
| 
 | synchronized, or | When the operating system database | |
| 
 | an update to the | updates (usually less than an hour) | |
| 
 | database is | this may no longer be necessary. | |
| 
 | pending. | 
 | |
| 
 | 
 | 
 | |
| 
 | Firewall on PC | Disable firewall. Connection Point  | |
| 
 | prevents access | provides firewall protection for PCs | |
| 
 | to other systems | connected to it. | |
| 
 | on network. | 
 | |
| 
 | 
 | 
 | |
| Cannot | File and printer | Open Control Panel.  | |
| access files | sharing not | Network icon. Click Add Service. | |
| or printers of | enabled. | Select File and printer sharing. Click | |
| other | 
 | OK. Reboot as required. | |
| computers | 
 | 
 | |
| No files or | Go to PC with resource you want to | ||
| on the | |||
| printers are | share.  | ||
| network. | |||
| shared. | Sharing. Select Share this folder or | ||
| 
 | |||
| 
 | 
 | printer and create share name. Apply | |
| 
 | 
 | appropriate permissions to folder. | |
| 
 | 
 | 
 | |
| 
 | Users not | Open Control Panel on WIndows 2000 | |
| 
 | entered in | PC.  | |
| 
 | Windows 2000 | icon. Add each user name that should | |
| 
 | user list. | have access to resources on Windows | |
| 
 | 
 | 2000 PC. | |
| 
 | 
 | On PCs attempting to access Windows | |
| 
 | 
 | 2000 PC, log on using one of the user | |
| 
 | 
 | names that was added for resource | |
| 
 | 
 | access on the Windows 2000 PC. | |
| 
 | 
 | 
 | 
| iPAQ Connection Point  | 
