Troubleshooting

Symptom

Possible Cause

Solution

 

 

 

Cannot see

Operating

Select Start > Run. Type

other users

system database

\\<computername> or \\<PC IP

on network.

that tracks

address> (replacing “computername”

 

names of

and “PC-IP-address” with actual

 

machines has

values). Click OK.

 

not been

 

 

synchronized, or

When the operating system database

 

an update to the

updates (usually less than an hour)

 

database is

this may no longer be necessary.

 

pending.

 

 

 

 

 

Firewall on PC

Disable firewall. Connection Point CP-2E

 

prevents access

provides firewall protection for PCs

 

to other systems

connected to it.

 

on network.

 

 

 

 

Cannot

File and printer

Open Control Panel. Double-click

access files

sharing not

Network icon. Click Add Service.

or printers of

enabled.

Select File and printer sharing. Click

other

 

OK. Reboot as required.

computers

 

 

No files or

Go to PC with resource you want to

on the

printers are

share. Right-click resource. Select

network.

shared.

Sharing. Select Share this folder or

 

 

 

printer and create share name. Apply

 

 

appropriate permissions to folder.

 

 

 

 

Users not

Open Control Panel on WIndows 2000

 

entered in

PC. Double-clickUsers and Passwords

 

Windows 2000

icon. Add each user name that should

 

user list.

have access to resources on Windows

 

 

2000 PC.

 

 

On PCs attempting to access Windows

 

 

2000 PC, log on using one of the user

 

 

names that was added for resource

 

 

access on the Windows 2000 PC.

 

 

 

7–4

iPAQ Connection Point CP-2E User Guide

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Compaq CP-2E manual computername or \\PC IP