About This Guide ix

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

a.The leveling jacks are extended to the floor.

b.The full weight of the rack rests on the leveling jacks.

c.The stabilizing feet are attached to the rack if it is a single rack installation.

d.The racks are coupled together in multiple rack installations.

e.A rack may become unusable if more than one component is extended for any reason. Extend only one component at a time.

Getting Help

If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

Compaq Technical Support

You are entitled to free hardware technical telephone support for your product for as long you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process.

In North America, call the Compaq Technical Phone Support Center at

1-800-OK-COMPAQ1. This service is available 24 hours a day, 7 days a week.

Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com.

Be sure to have the following information available before you call Compaq:

qTechnical support registration number (if applicable)

qProduct serial number (s)

qProduct model name(s) and numbers(s)

qApplicable error messages

qAdd-on boards or hardware

qThird-party hardware or software

1For continuous quality improvement, calls may be recorded or monitored.

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Compaq R6000 manual Rack Stability, Getting Help, Compaq Technical Support