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Compaq R6000 manual Troubleshooting

Models: R6000

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Chapter 6

Troubleshooting

This chapter provides information on the following topics:

■Responding to Audible Alarms

■Compaq R6000 UPS Trouble Indicators

■LED Alarm Configurations

■Repairing the UPS

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Compaq R6000 manual Troubleshooting

Contents

Compaq R6000 Series UPS Operation and Reference Guide Page Contents Operation Configuration Appendix B Text Conventions Symbols in TextAbout This Guide Symbols on Equipment Viii Compaq R6000 Series UPS Operation and Reference GuideCompaq Technical Support Rack StabilityGetting Help Compaq Website Compaq Authorized Reseller Compaq R6000 UPS Series Models IntroductionCompaq R6000 UPS Series Models UPS Model Part Number CommentsFront Panel R6000 front panelRear Panel Compaq R6000 UPS Features Communication PortsSolid green means normal operation Front Panel LEDsLED Meaning Flashing green means StandbyFront Panel Controls and LCD Display Control Name FunctionPower Management Software Compaq Power Management SoftwareUPS Option Cards Hardware OptionsHardware Options Option Part NumberScalable Option Card MatrixCase Compaq Multi-Server UPS Card Multi-Server UPS CardCompaq Scalable UPS Card Scalable UPS CardCompaq SNMP-EN Adapter SNMP-EN AdapterPower Distribution Units PDUs Extended Runtime Modules ERMs$25,000 Computer Load Protection Guarantee WarrantyRemote Emergency Power Off Repo Port Pre-Failure Battery Warranty Installation Important Safety Instructions About This DevicePosition Installation ConsiderationsWeight Outline of Installation Procedure Preparing the Rack Check Battery Recharge LabelUnpacking the UPS Assembling the Compaq R6000 UPS Placing UPS in rackPlacing chassis in rack Wiring the Compaq R6000 UPS 8Compaq R6000 Series UPS Operation and Reference Guide High Leakage Current Connecting the Compaq R6000 UPS to AC Branch CircuitRisk of Fire Notice Electrical Safety Requirements Procedure RecommendationInput Wiring Removing terminal input block coverInstall and connect the battery packs Sliding battery packs into chassisConnect cables 11. Connecting battery packs to the Compaq R6000 UPS Attaching Front Top Bezel 12. Attaching the top front bezelInstalling Extended Runtime Modules ERMs Connecting Communications Ports Connecting Communication Ports to Other DevicesLoad Segments Description Connecting LoadsInstalling and Connecting Communication Options Load Effect on Backup Time Ordering Extra Power CordsConfiguring Load Segments Attaching the Load SegmentsCompleting the Assembly R6000 UPS in the Rack 16. Placing the battery circuit breaker in the on positionPressing the on button Powering up the R6000 UPSTurning on the Main Circuit Breaker Shutting Down the SystemInstallation is Now Complete Charging BatteriesOperation Front Panel Controls Front Panel Indicators Front Panel LCDFront Panel LEDs Ref # Description Standby Mode Modes of OperationBattery Mode Audible Alarm Initiating a Self-testSilencing an Audible Alarm Silencing an audible alarmConfiguration Changing Configuration ParametersRange Matching the Utility VoltageVoltage Ranges VAC Configuring the Compaq R6000 UPS Using the LCD Display Menu LCD display, showing the three buttons that control itTop Level Main Menu Initial Power-Up DisplayLCD Display Menu Structure Sub-Menu ChoicesStatus UPS Status + Load Segment statusLoad Power Off UPS Status + Active Alarm CountOn Battery Load Power OnInput Volts MetersOverload Output VoltsBattery Volts Active AlarmsOutput Power Output FrequencyInput Over or Under Frequency Input AC Over VoltageInput AC Under Voltage Output OverloadBattery Totally Discharged Inverter FaultBattery Low UPS on BatterySite Wiring Fault Battery DataBattery Test Failed Firmware Version Load Control Display TestSystem Setup Set Hardware HW ConfigurationBattery Setup Set LanguageSet Alarm Horn Set PasswordSerial Port Communications SetupSet Sync Range ±Hertz Baud RateData Bits Stop BitsParity Set Voltage Set Site FaultSet Sleep Mode Battery Maintenance Precautions When to Replace Batteries Obtaining New BatteriesBefore Replacing Batteries How to Replace BatteriesRemoving the Battery Packs Place the battery circuit breaker in the OFF position Disconnecting the battery cables Slide out the Compaq R6000 UPS battery packs Installing New Batteries Test/Reset Alarm button Extended Runtime Module ERM Batteries Disposing of Used BatteriesCare and Storage of Batteries Troubleshooting Causes Action Shutdown Imminent Responding to Audible AlarmsAudible Alarm Group Causes Action Shutdown within SecondsLoads in Jeopardy Audible Alarm Causes Action Low, refer to Chapter6Compaq R6000 UPS Series Operation and Reference Guide Responding to Audible Alarms Audible Alarm Group Battery breaker is in the onCompaq R6000 UPS Trouble Indicators Trouble IndicatorsLED Alarm Configurations Repairing the UPS Regulatory Compliance Notices Federal Communications Commission NoticeClass a Equipment Class B EquipmentCanadian Notice Avis Canadien European Union NoticeClass A/B Equipment Japanese NoticeTaiwanese Notice Battery Replacement Notice Electrostatic Discharge Grounding Methods Specifications Table C-1 Physical Characteristics Physical SpecificationsInput Specifications Table C-2 Input SpecificationsOutput Specifications Regulation IV. Additional FeaturesII. Output Voltage Battery Specifications Battery SpecificationsBattery Runtime Table C-4Environmental Specifications Table C-6 Environmental SpecificationsIndex Battery cable connectors Button controls Index Compaq 6000 Series UPS Operation and Reference Guide See Compaq 6000 Series UPS Operation and Reference Guide Replacement battery kit part Compaq 6000 Series UPS Operation and Reference Guide Options tabulated Compaq 6000 Series UPS Operation and Reference Guide