Troubleshooting Guidelines | Compaq 230934-002, Switch 6 manual

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Troubleshooting

This chapter covers the following information about your new MSA Fabric Switch 6.

•Troubleshooting guidelines

•Troubleshooting the MSA Fabric Switch 6 with the status indicator and Reset Button

•Preventive Maintenance Solutions

Troubleshooting Guidelines

If there is a problem accessing a device connected to the switch, the source of the problem can be the MSA Fabric Switch 6 or any of the connections between the host and device. Use this chapter to troubleshoot the MSA Fabric Switch 6.

Modular SAN Array Fabric Switch 6 User Guide

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Compaq 230934-002, Switch 6 manual Troubleshooting Guidelines

Contents

StorageWorks by Compaq Modular SAN Array Fabric Switch Page Contents Chapter Initial Configuration of the Switch Appendix B Electrostatic Discharge Appendix D Laser Precautions and Fibre Cables Intended Audience Important Safety InformationSymbols on Equipment Viii Rack Stability Symbols in Text Getting Help Text ConventionsRelated Documents HP Website HP Authorized Reseller HP Technical Support Organization of this Guide Overview of the Switch MSA Fabric Switch MSA Fabric Switch Features Rear View of the Modular San Array MSA1000 rear panel with a Fabric Switch DB-9 Serial Cable InstallationEthernet RJ-45 Cable Hot-Pluggable Initial Configuration of the Switch Configuration Overview Connecting a Terminal to the Switch Using the Text-based UI to Configure the Switch Default Serial Port Settings Logging in to the Text-based UI Login menu Network Parameters menu Accessing Networking Parameters Network Parameters Set IP address Setting the IP Address Network Parameters menu Set subnetwork mask Setting the Subnetwork Mask Saving Modifications Setting the Gateway Address Management Options menu Accessing Management Parameters Exiting the Text-based UI Accessing the CLIResetting the Switch Initial Configuration of the Switch Compaq Web-Based Management screen Accessing the Switch Configuration Option of the ACU-XE Select Switch Configuration Select a switch to configure 10 Initial Switch Configuration task option Initial Switch Configuration 11 Switch parameters input screen 12 Advanced switch configuration options Advanced Switch Configuration MSA Fabric Switch 6 Management Utility Defining System Requirements Select Browse CD Contents Snmp screen Launching the Management Utility Console screen Describing the Console Status Panel Task Selection Toolbar Message Text Line Switch Status IndicatorsSwitch Status Indicators Message Text Line Progress Indicator Bar Control Buttons Main Management PanelControl Buttons Port Information Port information shown in the left panel System information window System Information Device view window Device View Main session Session Configuration Main help session Help Managing and Monitoring Individual Ports Using MSA Fabric Switch 6 Management Utility 10 Port button in task selection toolbar 11 Port summary tab Port Summary Tab Parameters Description Port Summary Window 12 Port Events tab Port Events Window Port Events Tab 13 Port info/Port Control tab Port Control Tab 14 Port info/Port Reset view Port Control Panel Port Control Panel Port Statistics tab Port Statistics Tab Port Statistics tab Error Statistics 15 Port statistics tab 16 Error statistics view 18 SFP tab transmitter display Port SFP Tab 19 SFP tab transmitter display, second part 21 SFP tab vendor display 23 System information panel Managing from the System Information Panel 24 Switch health tab Switch Health Tab Panel Parameter Description Switch health window Information Tab 25 Switch info tab 10 Switch Info Window 26 Switch control tab Switch Control Tab 11 Switch Control Window 11 Switch Control Window 27 Network tab Network Tab 12 Network tab Following table lists the parameters of this panel 28 Service tab Service Tab 29 Firmware tab Firmware Tab 13 Firmware Window 30 Backup/Restore tab Backup/Restore Tab 14 Backup/Restore tab 31 Events tab Events Tab 15 Events Window 32 Device view Monitoring from the Device View 16 Session Configuration Window Session Configuration FC-MI Setting up Zoning Zone Members Zoning Elements Naming Rules for Zone Members, Zones, and Zone Sets ZonesZone Sets Merged Zones 17 Switch and Fabric Zoning LimitationsZoning Limitations for Zone Members, Zones, and Zone Sets Two Ways to Display Zoning Local Zones Enabling Zoning 33 Zoning Configuration option, Switch Control tab Creating Zone Sets 34 Zoning Configuration screen, Local Zones view Creating Zone Members Creating Zones Activating the Zone Set Example Zoning ConfigurationAssigning Zone Members to Zones Assigning Zones to Zone Sets Zone Members Zones Zone Set 18 Example Zone Members, Zones, and Zone Set Troubleshooting Guidelines Troubleshooting Reading the Global Status Indicator Troubleshooting the MSA Fabric Switch Label Color/Pattern Interpretation Possible Causes Global Status Indicator Ethernet Indicators Reading the Ethernet Indicators Link Connections Reading the Port IndicatorsSerial Communication Problems Port Link Indicators Fibre Channel Cables Compaq-supported Small Form Factor Pluggables SFP Preventive Maintenance Solutions Temperature Control Federal Communications Commission Notice Regulatory Compliance Notices Cables Canadian Notice Avis CanadienModifications European Union Notice Electrostatic Discharge Grounding Methods Table C-1 Command Line Interface Summary Command Line Interface Command Line Interface Figure C-1 Main menu Invoking the Command Line Interface Figure C-2 Help menu Using the Command Line Interface Beacon ResetLogging Out of the CLI Exiting from CLI Syntax Config Fabric Exit Factdft Table C-2 Factory Defaults Command Line Interface Figure C-7 Factdft command Figure C-8 Help command initial screen Hwcfg Figure C-9 Supported commands Log Figure C-10 Hwcfg command LogOut Figure C-11 Log dlf command NetCfg Figure C-12 Logout command PortCtl Figure C-14 Ns command Auto 100 Figure C-17 PortCtl public command PortStatS PortReSet PortStatUs Figure C-22 Portstats command PortTp Figure C-23 Portstatus command Figure C-26 Reset command Figure C-25 Porttp command Figure C-27 Snmp command Figure C-29 Snmp con command SwStatE SwCtl Swstatus Figure C-32 Swstate command ports data information Temp Figure C-34 Temp command TftpDl Variables Description Topology Traps Figure C-36 Topology command Ipaddress Ipaddress,port number Examples Figure C-39 Traps delete command Zoning Elements Setting up Zoning Zone Members Zoning Limitations for Zone Members, Zones, and Zone Sets Table C-3 Switch and Fabric Zoning LimitationsNaming Rules for Zone Members, Zones, and Zone Sets Using the CLI to Configure Zoning Stage one Creating the Pending Table Table C-4 Example Zoning Configuration Start by checking what has already been created Viewing and Clearing the Pending Table Adding zone members to the zones Creating the Zone SetAdding zones to the zone set Changing the names of the zone members optional Modular SAN Array Fabric Switch 6 User Guide Enabling the pending table zone set Viewing the Zone Members in the pending table Viewing the Zone Set in the pending tableViewing the Zones in the pending table Stage Three Writing the Pending Table to the Active Table To display the current fabric-wide zoning configuration Laser Precautions Laser Precautions Fibre Channel Cables Fibre Channel Cable Modular SAN Array Fabric Switch 6 User Guide Downloading the Switch Management Utility Update Updating the Switch using the Command Line Interface Updating the Switch using the Web Browser Interface Modular SAN Array Fabric Switch 6 User Guide Updating the Switch using the Boot Menu Index Index-2 CLI C-4 Index-4 Index-5 Index-6 Index-7